Compare Chargebee and Stripe Billing 
At a Glance
Market Segments
Small-Business (75.6% of reviews)
Small-Business (78.5% of reviews)
Entry-Level Pricing
Starting at $0.00
2.9% + 30¢ per successful charge
Chargebee
Star Rating
(867)4.4 out of 5
Market Segments
Small-Business (75.6% of reviews)
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plansStripe Billing
Star Rating
(129)4.4 out of 5
Market Segments
Small-Business (78.5% of reviews)
Entry-Level Pricing
2.9% + 30¢ per successful charge
Learn more about Stripe BillingSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chargebee excels in "Personalized Billing" with a score of 8.9, allowing for tailored billing experiences, while Stripe Billing, with a score of 9.1, also offers strong customization but may not match the depth of Chargebee's options.
- Reviewers mention that Chargebee's "Billing Automation" feature scores 8.7, providing efficient automated billing processes, whereas Stripe Billing shines with a higher score of 9.1, indicating a more robust automation capability that users find beneficial for scaling operations.
- G2 users highlight Chargebee's "Revenue Recognition" features, particularly in "Compliance" with a score of 8.7, which is crucial for businesses needing to adhere to financial regulations. In contrast, Stripe Billing's compliance features score slightly lower at 8.3, suggesting Chargebee may offer a more comprehensive solution in this area.
- Users on G2 report that Chargebee's "Dunning" capabilities, particularly in "Collections," score 8.7, which helps businesses manage overdue payments effectively. Stripe Billing, however, has a slightly higher score of 8.8, indicating a more efficient process for handling collections.
- Reviewers mention that Chargebee's "Data Management" features, especially "Updating," score 8.2, which is essential for maintaining accurate customer records. Stripe Billing, with a score of 8.9 in "Integration," suggests a more seamless experience when connecting with other systems, which can enhance data management overall.
- Users say that Chargebee's "Recurring Billing" feature scores an impressive 9.2, making it a strong choice for subscription-based businesses. Stripe Billing also performs well in this area with a score of 9.4, indicating that both platforms are highly capable, but Stripe may have a slight edge in user satisfaction.
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Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
- Custom domain
- Multi-language support
- Support for multiple tax regions
Stripe Billing
Simple pricing
2.9% + 30¢
per successful charge
- No monthly fees
- No refund costs
- No hidden fees
Free Trial
Chargebee
Free Trial is available
Stripe Billing
No trial information availableRatings
Meets Requirements
8.7
701
9.2
106
Ease of Use
8.6
719
9.3
106
Ease of Setup
8.1
490
8.8
59
Ease of Admin
8.6
480
8.8
52
Quality of Support
8.5
669
8.5
90
Has the product been a good partner in doing business?
8.6
467
8.2
54
Product Direction (% positive)
8.7
689
9.1
101
Features by Category
Billing and Payments
8.8
192
8.7
19
8.9
204
9.2
18
8.8
204
8.1
18
Revenue Recognition
8.2
175
8.6
16
8.1
159
7.3
15
8.4
170
8.2
16
Revenue Optimization
7.3
137
6.9
14
7.6
142
6.7
14
7.8
175
6.2
15
8.1
173
8.1
16
Billing
8.6
373
|
Verified
9.2
39
|
Verified
8.2
312
|
Verified
8.5
35
|
Verified
8.2
342
|
Verified
8.4
39
|
Verified
7.7
210
|
Verified
Feature Not Available
Dunning
8.6
330
|
Verified
8.9
34
|
Verified
7.7
236
|
Verified
Feature Not Available
7.7
233
|
Verified
Feature Not Available
Performance
8.3
311
|
Verified
8.6
38
|
Verified
8.4
346
|
Verified
7.4
36
|
Verified
8.5
353
|
Verified
8.2
37
|
Verified
Reporting
7.7
186
|
Verified
8.5
28
|
Verified
7.6
191
|
Verified
7.9
26
|
Verified
7.9
225
|
Verified
8.5
31
|
Verified
Revenue Recognition
8.5
69
Not enough data
8.4
62
Not enough data
7.9
56
Not enough data
8.5
62
Not enough data
8.3
64
Not enough data
Revenue Performance
8.3
60
Not enough data
8.2
55
Not enough data
8.0
60
Not enough data
8.3
72
Not enough data
8.1
62
Not enough data
Revenue Optimization
7.8
57
Not enough data
7.8
56
Not enough data
8.0
58
Not enough data
7.9
52
Not enough data
Integration
7.8
56
Not enough data
7.8
58
Not enough data
7.2
51
Not enough data
8.4
64
Not enough data
Bill Generation
Not enough data
8.9
38
Not enough data
9.4
42
Not enough data
9.3
39
Bill Processing
Not enough data
8.8
36
Not enough data
8.9
38
Not enough data
9.0
44
Integration
Not enough data
9.0
44
Not enough data
8.9
44
Not enough data
8.3
36
Order Management
7.7
150
|
Verified
7.9
19
|
Verified
8.6
198
|
Verified
9.0
24
|
Verified
7.7
158
|
Verified
8.3
19
|
Verified
8.8
213
|
Verified
9.0
23
|
Verified
Products & Plans
8.2
168
|
Verified
8.4
21
|
Verified
7.5
152
|
Verified
8.4
19
|
Verified
8.5
208
|
Verified
8.7
21
|
Verified
7.9
157
|
Verified
8.7
19
|
Verified
Pricing
8.6
205
|
Verified
9.3
24
|
Verified
8.5
204
|
Verified
9.2
24
|
Verified
7.9
172
|
Verified
9.1
20
|
Verified
Revenue Management
8.4
200
|
Verified
9.8
22
|
Verified
8.0
174
|
Verified
9.2
19
|
Verified
8.1
191
|
Verified
9.1
22
|
Verified
8.6
203
|
Verified
9.4
23
|
Verified
Integration
8.9
212
|
Verified
9.1
26
|
Verified
8.2
181
|
Verified
8.8
24
|
Verified
7.8
169
|
Verified
7.7
22
|
Verified
Data Management
8.0
44
Not enough data
7.5
42
Not enough data
8.0
44
Not enough data
Analysis
7.9
42
Not enough data
8.0
44
Not enough data
7.6
43
Not enough data
7.8
43
Not enough data
Categories
Categories
Shared Categories
Chargebee and Stripe Billing are categorized as Subscription Billing, Subscription Revenue Management, and Subscription Management
Unique Categories
Chargebee is categorized as Revenue Management and Subscription Analytics
Stripe Billing is categorized as Billing
Reviews
Reviewers' Company Size
Chargebee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Stripe Billing
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
31.2%
Information Technology and Services
15.9%
Marketing and Advertising
7.5%
Internet
5.4%
Health, Wellness and Fitness
3.3%
Other
36.7%
Computer Software
14.9%
Marketing and Advertising
10.7%
Information Technology and Services
7.4%
Internet
6.6%
Accounting
5.8%
Other
54.5%
Most Helpful Reviews
Chargebee
Most Helpful Favorable Review
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Most Helpful Critical Review
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Stripe Billing
Most Helpful Favorable Review
Dustin W. S.
Verified User in Marketing and Advertising
As someone who has multiple ecommerce businesses with varying business models, Stripe is always the easiest payment gateway to integrate. The API allows for so many different applications to interface with it, and their support has always been prompt and...
Most Helpful Critical Review
Andrew S.
Verified User in Information Technology and Services
There is absolutely no way to reach a real person at Stripe. Email support is very slow. Receiving online payments is extremely important for any business and it is not good to go with a vendor that does not provide any phone or immediate support if...
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Dustin W. S.
Verified User in Marketing and Advertising
As someone who has multiple ecommerce businesses with varying business models, Stripe is always the easiest payment gateway to integrate. The API allows for so many different applications to interface with it, and their support has always been prompt and...
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Andrew S.
Verified User in Information Technology and Services
There is absolutely no way to reach a real person at Stripe. Email support is very slow. Receiving online payments is extremely important for any business and it is not good to go with a vendor that does not provide any phone or immediate support if...
Alternatives
Discussions
Where is Chargebee based?
2 comments
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
What is stripe billing?
1 comment
KH
A set of tools that allows you to accept payments globally. It combines subscription management, a no-code billing portal and is flexible and well integrated.Read more
Can you do recurring payments with Stripe?
1 comment
QS
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Stripe Billing has no more discussions with answers
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