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- Chargebee
- Maxio (formerly SaaSOptics and Chargify)
- Chargebee-vs-Maxio (formerly SaaSOptics and Chargify)
Compare Chargebee and Maxio (formerly SaaSOptics and Chargify) 
At a Glance
Market Segments
Small-Business (75.6% of reviews)
Small-Business (56.2% of reviews)
Entry-Level Pricing
Starting at $0.00
Free Trial
Chargebee
Star Rating
(856)4.4 out of 5
Market Segments
Small-Business (75.6% of reviews)
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plansMaxio (formerly SaaSOptics and Chargify)
Star Rating
(704)4.3 out of 5
Market Segments
Small-Business (56.2% of reviews)
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chargebee excels in personalized billing with a score of 8.9, allowing for tailored billing experiences that cater to specific customer needs, while Maxio's score of 8.4 indicates it may not offer the same level of customization.
- Reviewers mention that Chargebee's ease of setup is rated at 8.2, making it more user-friendly for new customers compared to Maxio's lower score of 7.5, which suggests a steeper learning curve.
- G2 users highlight Chargebee's superior revenue recognition features, particularly in compliance with a score of 8.7, while Maxio's score of 8.3 indicates it may not be as robust in this critical area.
- Users on G2 appreciate Chargebee's renewals management, scoring 8.9, which helps streamline the process, whereas Maxio's score of 8.4 suggests it may not be as efficient in handling renewals.
- Reviewers mention that Chargebee's revenue forecasting capabilities are rated at 8.2, providing better insights into future revenue trends compared to Maxio's score of 7.8, indicating less reliability in forecasting.
- Users say that Chargebee's billing automation is rated at 8.7, which enhances operational efficiency, while Maxio's score of 8.3 suggests it may not fully automate the billing process to the same extent.
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Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
- Custom domain
- Multi-language support
- Support for multiple tax regions
Maxio (formerly SaaSOptics and Chargify)
Build
Free Trial
Developer-friendly sandbox where you can try out billing for free for 30 days.
- Fixed and usage-based billing
- Product catalog
- Customers and subscriptions
Free Trial
Chargebee
Free Trial is available
Maxio (formerly SaaSOptics and Chargify)
Free Trial is available
Ratings
Meets Requirements
8.7
692
8.7
588
Ease of Use
8.6
709
8.2
587
Ease of Setup
8.1
481
7.5
372
Ease of Admin
8.6
474
8.4
368
Quality of Support
8.5
661
8.7
533
Has the product been a good partner in doing business?
8.6
464
8.9
363
Product Direction (% positive)
8.7
680
8.3
568
Features by Category
Billing and Payments
8.9
189
8.7
232
8.9
201
8.4
226
8.8
201
8.3
217
Revenue Recognition
8.3
172
Feature Not Available
8.1
156
8.6
215
8.4
167
8.8
220
Revenue Optimization
7.4
134
7.1
165
7.6
139
6.9
149
7.8
172
7.6
185
8.2
170
7.8
152
Billing
8.7
367
|
Verified
8.7
301
|
Verified
8.2
306
|
Verified
8.1
247
|
Verified
8.2
336
|
Verified
7.8
284
|
Verified
7.7
205
|
Verified
7.1
147
Dunning
8.7
325
|
Verified
8.2
258
|
Verified
7.7
229
|
Verified
Feature Not Available
7.8
227
|
Verified
7.7
174
Performance
8.4
306
|
Verified
8.1
219
|
Verified
8.4
341
|
Verified
7.6
239
|
Verified
8.5
348
|
Verified
7.9
267
|
Verified
Reporting
7.8
181
|
Verified
7.4
127
|
Verified
7.7
186
|
Verified
8.5
149
|
Verified
8.0
220
|
Verified
8.8
156
|
Verified
Revenue Recognition
8.5
66
Not enough data
8.5
59
Not enough data
8.0
53
Not enough data
8.6
59
Not enough data
8.4
61
Not enough data
Revenue Performance
8.4
56
Not enough data
8.3
51
Not enough data
8.1
57
Not enough data
8.4
69
Not enough data
8.2
59
Not enough data
Revenue Optimization
7.9
54
Not enough data
7.9
52
Not enough data
8.1
55
Not enough data
8.0
48
Not enough data
Integration
8.0
53
Not enough data
7.9
55
Not enough data
7.3
47
Not enough data
8.4
61
Not enough data
Bill Generation
Not enough data
7.8
137
Not enough data
8.6
141
Not enough data
8.7
138
Bill Processing
Not enough data
7.6
121
Not enough data
7.8
121
Not enough data
8.3
135
Integration
Not enough data
8.3
144
Not enough data
8.1
133
Not enough data
7.8
111
Order Management
7.8
147
|
Verified
7.4
80
|
Verified
8.6
195
|
Verified
8.4
94
|
Verified
7.7
155
|
Verified
7.3
80
|
Verified
8.9
210
|
Verified
8.4
100
|
Verified
Products & Plans
8.3
165
|
Verified
7.5
72
|
Verified
7.6
149
|
Verified
7.1
62
8.5
205
|
Verified
7.7
86
|
Verified
8.0
154
|
Verified
7.2
72
|
Verified
Pricing
8.6
202
|
Verified
7.8
89
|
Verified
8.5
201
|
Verified
7.3
86
|
Verified
8.0
169
|
Verified
Feature Not Available
Revenue Management
8.4
197
|
Verified
8.3
104
|
Verified
8.0
171
|
Verified
7.8
89
|
Verified
8.1
188
|
Verified
7.6
100
|
Verified
8.6
200
|
Verified
8.0
97
|
Verified
Integration
8.9
209
|
Verified
8.0
96
|
Verified
8.2
178
|
Verified
8.1
97
|
Verified
7.8
166
|
Verified
7.7
90
|
Verified
Data Management
8.1
42
7.4
48
7.6
40
7.0
47
8.1
42
7.6
50
Analysis
7.9
40
7.7
47
8.1
42
7.6
47
7.8
41
7.7
47
7.9
41
7.8
46
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee and Maxio (formerly SaaSOptics and Chargify) are categorized as Subscription Billing, Subscription Revenue Management, Subscription Analytics, and Subscription Management
Unique Categories
Chargebee is categorized as Revenue Management
Maxio (formerly SaaSOptics and Chargify) is categorized as Billing and Usage-based billing software
Reviews
Reviewers' Company Size
Chargebee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maxio (formerly SaaSOptics and Chargify)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.9%
Information Technology and Services
15.9%
Marketing and Advertising
7.5%
Internet
5.5%
Health, Wellness and Fitness
3.4%
Other
36.8%
Computer Software
40.0%
Information Technology and Services
16.0%
Marketing and Advertising
5.5%
Internet
3.9%
Accounting
2.9%
Other
31.6%
Most Helpful Reviews
Chargebee
Most Helpful Favorable Review
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Most Helpful Critical Review
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Maxio (formerly SaaSOptics and Chargify)
Most Helpful Favorable Review
Bill S.
Verified User in Financial Services
The transaction processing and integrations are great (Quickbooks Online, Hubspot, Stripe, Avalara). A lot of the reports are good.
Most Helpful Critical Review
Vik P.
Verified User in Information Technology and Services
The support is incredibly slow. Our last support request went over a month without a response. The onboarding and implementation of SaaSOptics has been met with a lack of understanding and then threats to stop their onboarding servicing due to time limits...
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Bill S.
Verified User in Financial Services
The transaction processing and integrations are great (Quickbooks Online, Hubspot, Stripe, Avalara). A lot of the reports are good.
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Vik P.
Verified User in Information Technology and Services
The support is incredibly slow. Our last support request went over a month without a response. The onboarding and implementation of SaaSOptics has been met with a lack of understanding and then threats to stop their onboarding servicing due to time limits...
Alternatives
Discussions
Where is Chargebee based?
2 comments
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
How do I?
1 comment
BB
I am unable to translate URLs or provide direct translations for them. However, if you have any specific text from the website that you need help with, feel...Read more
How to automate report export?
1 comment
CE
Hi Bruno - first off, I'm glad to see another Customer Success SaaS leader utilizing SaaSOptics for tracking key SaaS metrics just like we do for ourselves!...Read more
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