Compare Chargebee and Freemius 
At a Glance
Market Segments
Small-Business (75.6% of reviews)
Small-Business (98.2% of reviews)
Entry-Level Pricing
Starting at $0.00
No pricing available
Chargebee
Star Rating
(856)4.4 out of 5
Market Segments
Small-Business (75.6% of reviews)
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plansFreemius
Star Rating
(60)4.7 out of 5
Market Segments
Small-Business (98.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FreemiusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chargebee's "Billing Automation" feature is effective but lacks the advanced customization options that Freemius offers, which reviewers mention allows for more tailored billing processes.
- Reviewers say that Freemius excels in "Payment Terms" with a score of 9.8, highlighting its flexibility and user-friendly setup, while Chargebee's score of 8.9 indicates room for improvement in this area.
- G2 users mention that Chargebee's "Revenue Recognition" capabilities are solid, but Freemius outshines with higher scores in "Deferred Revenue" and "Revenue Accrual," making it a better choice for businesses needing detailed revenue tracking.
- Users on G2 report that Freemius provides superior "Customer Churn" analysis tools, scoring 8.7 compared to Chargebee's 7.9, which helps businesses better understand and mitigate customer loss.
- Reviewers mention that Chargebee's "Order Management" features, particularly "Order History," are user-friendly, but Freemius's higher score in "Renewals" indicates a more robust system for managing subscription renewals.
- Users say that Freemius's "Integration" capabilities, especially with "Accounting" systems, are highly rated at 9.6, while Chargebee's score of 8.3 suggests it may not integrate as seamlessly with accounting software, which could be a drawback for some users.
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Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
- Custom domain
- Multi-language support
- Support for multiple tax regions
Freemius
No pricing availableFree Trial
Chargebee
Free Trial is available
Freemius
Free Trial is available
Ratings
Meets Requirements
8.7
692
9.3
40
Ease of Use
8.6
709
9.1
40
Ease of Setup
8.1
481
9.2
23
Ease of Admin
8.6
474
9.2
24
Quality of Support
8.5
661
9.3
40
Has the product been a good partner in doing business?
8.6
464
9.4
25
Product Direction (% positive)
8.7
680
8.3
34
Features by Category
Billing and Payments
8.9
189
9.8
14
8.9
201
9.4
12
8.8
201
9.5
13
Revenue Recognition
8.3
172
9.4
12
8.1
156
9.4
9
8.4
167
Feature Not Available
Revenue Optimization
7.4
134
9.3
7
7.6
139
9.4
8
7.8
172
8.7
9
8.2
170
8.3
9
Billing
8.7
367
|
Verified
8.6
13
8.2
306
|
Verified
8.7
10
8.2
336
|
Verified
8.2
11
7.7
205
|
Verified
8.3
7
Dunning
8.7
325
|
Verified
8.1
9
7.7
229
|
Verified
8.2
11
7.8
227
|
Verified
8.0
10
Performance
8.4
306
|
Verified
8.2
12
8.4
341
|
Verified
8.3
13
8.5
348
|
Verified
7.9
12
Reporting
7.8
181
|
Verified
7.7
11
7.7
186
|
Verified
8.3
11
8.0
220
|
Verified
8.2
10
Revenue Recognition
8.5
66
Not enough data
8.5
59
Not enough data
8.0
53
Not enough data
8.6
59
Not enough data
8.4
61
Not enough data
Revenue Performance
8.4
56
Not enough data
8.3
51
Not enough data
8.1
57
Not enough data
8.4
69
Not enough data
8.2
59
Not enough data
Revenue Optimization
7.9
54
Not enough data
7.9
52
Not enough data
8.1
55
Not enough data
8.0
48
Not enough data
Integration
8.0
53
Not enough data
7.9
55
Not enough data
7.3
47
Not enough data
8.4
61
Not enough data
Order Management
7.8
147
|
Verified
8.5
10
8.6
195
|
Verified
9.2
12
7.7
155
|
Verified
7.9
11
8.9
210
|
Verified
9.4
13
Products & Plans
8.3
165
|
Verified
9.2
11
7.6
149
|
Verified
8.7
10
8.5
205
|
Verified
8.2
12
8.0
154
|
Verified
8.9
11
Pricing
8.6
202
|
Verified
9.2
13
8.5
201
|
Verified
9.3
12
8.0
169
|
Verified
8.2
10
Revenue Management
8.4
197
|
Verified
9.8
11
8.0
171
|
Verified
8.5
8
8.1
188
|
Verified
9.0
8
8.6
200
|
Verified
8.5
11
Integration
8.9
209
|
Verified
9.0
12
8.2
178
|
Verified
9.6
9
7.8
166
|
Verified
9.3
10
Data Management
8.1
42
Not enough data
7.6
40
Not enough data
8.1
42
Not enough data
Analysis
7.9
40
Not enough data
8.1
42
Not enough data
7.8
41
Not enough data
7.9
41
Not enough data
Categories
Categories
Shared Categories
Chargebee and Freemius are categorized as Subscription Billing, Subscription Revenue Management, and Subscription Management
Unique Categories
Chargebee is categorized as Revenue Management and Subscription Analytics
Freemius has no unique categories
Reviews
Reviewers' Company Size
Chargebee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Freemius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.9%
Information Technology and Services
15.9%
Marketing and Advertising
7.5%
Internet
5.5%
Health, Wellness and Fitness
3.4%
Other
36.8%
Computer Software
64.3%
Information Technology and Services
8.9%
Internet
7.1%
Program Development
1.8%
Online Media
1.8%
Other
16.1%
Most Helpful Reviews
Chargebee
Most Helpful Favorable Review
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Most Helpful Critical Review
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Freemius
Most Helpful Favorable Review
Amit K.
Verified User in Graphic Design
It's a one-stop shop that's tailor-made for our needs and the team is dedicated to our success. The onboarding of email opt-in is one of the most appealing aspects of Freemius to me. With a database of more than 60,000 subscribers, we've seen an immediate...
Most Helpful Critical Review
Verified User in Design
The system login is very buggy.. sometimes I have to re-login time and time again to see my downloads and license keys. So I changed an account username and password so that one of our agency team members can have direct access. I just now tried to login...
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Amit K.
Verified User in Graphic Design
It's a one-stop shop that's tailor-made for our needs and the team is dedicated to our success. The onboarding of email opt-in is one of the most appealing aspects of Freemius to me. With a database of more than 60,000 subscribers, we've seen an immediate...
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Verified User in Design
The system login is very buggy.. sometimes I have to re-login time and time again to see my downloads and license keys. So I changed an account username and password so that one of our agency team members can have direct access. I just now tried to login...
Alternatives
Discussions
Where is Chargebee based?
2 comments
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
What does Freemius do?
1 comment
TZ
Freemius allows a WordPress plugin developer to distribute a premium plugin on their own website. The service offers the ability to take subscription...Read more
Freemius has no more discussions with answers
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