Compare CDW Hardware and SHI 
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Enterprise (53.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CDW Hardware
Star Rating
(27)4.2 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CDW HardwareSHI
Star Rating
(23)4.4 out of 5
Market Segments
Enterprise (53.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SHISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CDW Hardware excels in scope management with a score of 9.8, indicating that projects are well-defined and changes are effectively handled. In contrast, SHI received a slightly lower score in this area, suggesting that while they manage scope adequately, there may be occasional challenges.
- Reviewers mention that SHI's communication skills are particularly strong, scoring 9.5, which enhances collaboration and clarity throughout projects. CDW Hardware, while still effective, scored a bit lower at 9.0, indicating room for improvement in this area.
- G2 users highlight CDW Hardware's technical expertise with a score of 9.5, which is crucial for complex projects. Users on G2 note that SHI also performs well but with a slightly lower score, suggesting that while they have knowledgeable staff, CDW Hardware may have a slight edge in technical capabilities.
- Users say that both products perform well in meeting management, but SHI's score of 9.4 indicates a more structured approach to meetings, which users appreciate for keeping projects on track. CDW Hardware's score is comparable, but users feel SHI's process is more refined.
- Reviewers mention that CDW Hardware's change management skills are impressive, scoring 9.4, which helps in adapting to project shifts smoothly. SHI, while competent, received a slightly lower score, indicating that their change management may not be as robust.
- Users report that both products have strong executive presence, but SHI's score of 9.2 suggests that their leadership is particularly effective in guiding projects and making strategic decisions, which users find beneficial for overall project success.
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Pricing
Entry-Level Pricing
CDW Hardware
No pricing availableSHI
No pricing availableFree Trial
CDW Hardware
No trial information availableSHI
No trial information availableRatings
Quality of Work
9.0
14
9.2
22
Responsiveness
8.9
16
9.3
22
Expertise of Team
9.2
16
9.1
22
Execution Ability
9.2
16
9.2
22
Communication Skills
9.0
16
9.5
22
Professionalism
9.4
16
9.7
23
Has the product been a good partner in doing business?
9.2
23
9.0
13
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
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Delivery
Not enough data
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Planning
Not enough data
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Delivery
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Planning
Not enough data
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Delivery
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Planning
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Delivery
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Planning
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Delivery
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Support
Not enough data
Not enough data
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Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CDW Hardware and SHI are categorized as ServiceNow Consulting Services, AWS Consulting Services, and Google Consulting Services
Unique Categories
SHI is categorized as Microsoft Consulting Services, IT Infrastructure Utility Services, Data Governance Services, Data Center Infrastructure, Managed IT Services, Cloud Migration Services, ITSM Tool Implementation, Consulting, and Managed Services, Amazon Web Services Channel Partners, Vulnerability Assessment Services, Network Security Services, Managed Security Services (MSSP), IT Compliance Services, Endpoint Security Services, Email Security Services, Data Security Services, Application Security Services, and Microsoft Resellers
Expertise for ServiceNow Ecosystem
Shared ServiceNow Consulting Services Expertise
CDW Hardware and SHI have expertises for ServiceNow Consulting Services in Customer Service Management, IT Asset Management, IT Operations Management, IT Service Management, and Now Platform App Engine
Unique ServiceNow Consulting Services Expertise
CDW Hardware has expertises for ServiceNow Consulting Services in Governance, Risk and Compliance, HR Service Delivery, Strategic Portfolio Management, and Security Operations
SHI has no unique expertises
Expertise for AWS Ecosystem
Shared AWS Consulting Services Expertise
CDW Hardware and SHI share no AWS Consulting Services expertises
Unique AWS Consulting Services Expertise
CDW Hardware has no unique expertises
SHI has expertises for AWS Consulting Services in AWS Control Tower
Reviews
Reviewers' Company Size
CDW Hardware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SHI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
11.1%
Construction
11.1%
Information Technology and Services
7.4%
Computer Software
7.4%
Venture Capital & Private Equity
3.7%
Other
59.3%
Manufacturing
13.0%
Information Technology and Services
8.7%
Health, Wellness and Fitness
8.7%
Education Management
8.7%
Construction
8.7%
Other
52.2%
Most Helpful Reviews
CDW Hardware
Most Helpful Favorable Review
Jason H.
Verified User in Financial Services
I have always liked working with CDW they are always nice and helpful on warranty issues. They have overnighted a computer that has died so we could swap it our the next day at no extra charge. You do have to watch the prices because some times they can be...
Most Helpful Critical Review
Tom P.
Verified User in Food Production
We were not receiving the best prices and it was not easy to get a hold of our rep at times. I have had better customer service experience with other vendors.
SHI
Most Helpful Favorable Review
Verified User in Semiconductors
Our Rep is good and easy to talk to. They seem willing to understand the problems and see what they can do to fix them.
Most Helpful Critical Review
Kevin M.
Verified User in Insurance
Trying to sell us unrelated software, services and/or components. Very poor after sales service and billing, invoicing and license renewal processes are confusing and overly complicated.
Jason H.
Verified User in Financial Services
I have always liked working with CDW they are always nice and helpful on warranty issues. They have overnighted a computer that has died so we could swap it our the next day at no extra charge. You do have to watch the prices because some times they can be...
Verified User in Semiconductors
Our Rep is good and easy to talk to. They seem willing to understand the problems and see what they can do to fix them.
Tom P.
Verified User in Food Production
We were not receiving the best prices and it was not easy to get a hold of our rep at times. I have had better customer service experience with other vendors.
Kevin M.
Verified User in Insurance
Trying to sell us unrelated software, services and/or components. Very poor after sales service and billing, invoicing and license renewal processes are confusing and overly complicated.
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