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Compare CDK CRM and Matador

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At a Glance
CDK CRM
CDK CRM
Star Rating
(76)4.4 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about CDK CRM
Matador
Matador
Star Rating
(45)4.8 out of 5
Market Segments
Small-Business (63.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Matador
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviewers mention that CDK CRM has a solid performance rating of 9.4, but Matador edges ahead with a slightly higher score of 9.7, indicating a more reliable and efficient user experience.
  • Users report that Matador excels in ease of use with a score of 9.8, while CDK CRM's score of 8.6 suggests that some users find it less intuitive, making Matador a better choice for those prioritizing user-friendliness.
  • G2 users highlight Matador's exceptional quality of support, scoring a perfect 10.0, compared to CDK CRM's 7.9, which indicates that users may face challenges in getting timely assistance with CDK CRM.
  • Users on G2 mention that Matador's automation features score 8.6, significantly outperforming CDK CRM's lower score of 6.7, suggesting that Matador offers more robust automation capabilities that can enhance productivity.
  • Reviewers say that Matador's reporting functionality is rated at 9.8, while CDK CRM's score of 8.6 indicates that users may find Matador's reporting tools more comprehensive and easier to utilize for data analysis.
  • Users report that Matador's alerts and notifications feature scores 9.5, which is higher than CDK CRM's 8.3, suggesting that Matador provides more effective and timely notifications to keep users informed.
Pricing
Entry-Level Pricing
CDK CRM
No pricing available
Matador
No pricing available
Free Trial
CDK CRM
No trial information available
Matador
No trial information available
Ratings
Meets Requirements
8.8
60
9.8
21
Ease of Use
8.6
61
9.8
21
Ease of Setup
9.0
32
10.0
11
Ease of Admin
8.7
31
9.8
11
Quality of Support
7.9
58
10.0
21
Has the product been a good partner in doing business?
8.8
31
10.0
11
Product Direction (% positive)
7.7
57
10.0
17
Features by Category
Automotive MarketingHide 9 FeaturesShow 9 Features
8.2
33
9.5
88
Platform Basics
8.6
6
9.8
8
8.3
6
9.6
9
9.4
6
9.7
10
Platform Data
8.0
5
9.3
10
8.3
5
9.5
11
Platform Additional Functionality
Not enough data
9.8
8
Not enough data
9.3
10
Not enough data
9.5
11
Platform Content
6.7
5
8.6
11
Categories
Categories
Shared Categories
CDK CRM
CDK CRM
Matador
Matador
CDK CRM and Matador are categorized as Automotive Marketing
Unique Categories
CDK CRM
CDK CRM has no unique categories
Matador
Matador has no unique categories
Reviews
Reviewers' Company Size
CDK CRM
CDK CRM
Small-Business(50 or fewer emp.)
24.3%
Mid-Market(51-1000 emp.)
57.1%
Enterprise(> 1000 emp.)
18.6%
Matador
Matador
Small-Business(50 or fewer emp.)
63.2%
Mid-Market(51-1000 emp.)
28.9%
Enterprise(> 1000 emp.)
7.9%
Reviewers' Industry
CDK CRM
CDK CRM
Automotive
87.1%
Retail
4.3%
Consumer Services
2.9%
Wholesale
1.4%
Marketing and Advertising
1.4%
Other
2.9%
Matador
Matador
Automotive
81.1%
Marketing and Advertising
8.1%
Wholesale
2.7%
Transportation/Trucking/Railroad
2.7%
Real Estate
2.7%
Other
2.7%
Most Helpful Reviews
CDK CRM
CDK CRM
Most Helpful Favorable Review
Verified User in Automotive
GA
Verified User in Automotive

Easily lets me keep up with clients and stay in touch

Most Helpful Critical Review
Verified User
G
Verified User in Automotive

how often this program crashes or temporally is down in service.

Matador
Matador
Most Helpful Favorable Review
Noubar T.
NT
Noubar T.
Verified User in Automotive

To begin with, the user interface is pretty straightforward, using their SMS widget gives a great conversion boost because people feel like they can connect to a human immediately, and are able to communicate with our business from the comfort of their...

Most Helpful Critical Review
LB
Laura B.
Verified User in Automotive

I just don't think it is effective. It often doesn't kick in quickly enough. It doesn't kick in immediately after I get a lead, and when it usually kicks in is when the client is sitting in my chair. While it's great that it will (supposedly) text my client...

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CDK CRM
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Matador
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Discussions
CDK CRM
CDK CRM Discussions
Monty the Mongoose crying
CDK CRM has no discussions with answers
Matador
Matador Discussions
Monty the Mongoose crying
Matador has no discussions with answers