Compare CDK CRM and DealerSocket 
- Users report that DealerSocket's reporting capabilities score an impressive 8.6, allowing for detailed insights into sales performance, while CDK CRM's reporting features, although strong, do not match this level of depth.
- Reviewers mention that DealerSocket excels in performance with a score of 9.4, indicating a fast and responsive platform, whereas CDK CRM, while still effective, has a slightly lower performance rating.
- G2 users highlight that CDK CRM offers superior ease of setup with a score of 9.0, making it a more user-friendly option for new users compared to DealerSocket's 7.5, which some users find cumbersome.
- Users on G2 note that DealerSocket's automation features score only 6.7, suggesting room for improvement, while CDK CRM's automation capabilities are perceived as more robust, enhancing workflow efficiency.
- Reviewers say that both platforms have strong interoperability scores, with DealerSocket at 8.3, but CDK CRM is noted for better integration with third-party applications, which is crucial for many businesses.
- Users report that the quality of support for DealerSocket is rated at 7.1, which some find lacking, while CDK CRM's support is rated higher at 7.9, indicating a more reliable customer service experience.
I like the direct connection between myself, the client, and any help I need whether it’s the account manager or IT
Tech support is sluggish. Constantly having issues with alerts and making changes seems to take ages.
Love how organized everything is and how easy it is to use although I use the classic crm all the time instead of the updated version I find the newer version harder to use. Love how everything is accessible from my cell phone and can see reminders.
The to-do section is finicky when it comes to updating. I can complete items on my to-do list, and they'll remain there. It gets cluttered and confusing.
I like the direct connection between myself, the client, and any help I need whether it’s the account manager or IT
Love how organized everything is and how easy it is to use although I use the classic crm all the time instead of the updated version I find the newer version harder to use. Love how everything is accessible from my cell phone and can see reminders.
Tech support is sluggish. Constantly having issues with alerts and making changes seems to take ages.
The to-do section is finicky when it comes to updating. I can complete items on my to-do list, and they'll remain there. It gets cluttered and confusing.
