Compare CARET Legal and CosmoLex 
At a Glance
Market Segments
Small-Business (98.8% of reviews)
Small-Business (99.7% of reviews)
Entry-Level Pricing
No pricing available
$89.00 1 User Per Month
CARET Legal
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (98.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CARET LegalCosmoLex
Star Rating
(305)4.2 out of 5
Market Segments
Small-Business (99.7% of reviews)
Entry-Level Pricing
$89.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CosmoLex excels in its Time Tracking feature, scoring an impressive 8.8, which reviewers say is intuitive and easy to use for tracking billable hours. In contrast, CARET Legal also scores 8.8 in this area, but users mention that its interface can be less straightforward.
- Reviewers mention that CosmoLex's Payments feature stands out with a high score of 9.0, highlighting its seamless integration with various payment processors. On the other hand, CARET Legal's Payments feature scores lower at 7.9, with users noting some limitations in payment options.
- Users on G2 report that CosmoLex's Document Management feature scores 8.2, with reviewers praising its organization and ease of access. In comparison, CARET Legal's Document Management feature scores 7.4, with users mentioning that it lacks some advanced sorting options.
- Reviewers say that CosmoLex's Quality of Support is rated at 8.8, with many users appreciating the responsiveness and helpfulness of the support team. Conversely, CARET Legal has a slightly higher score of 9.0, with users noting that their support is knowledgeable but can sometimes be slow to respond.
- G2 users highlight that CosmoLex's Ease of Use is rated at 8.1, with many finding the interface user-friendly. However, CARET Legal shines in this area with a score of 8.8, as users report that its layout is more intuitive and easier to navigate.
- Users report that CosmoLex's Product Direction is rated at 7.7, with some reviewers expressing concerns about the pace of updates. In contrast, CARET Legal scores 8.7, with users mentioning that they feel more confident in the product's ongoing development and feature enhancements.
Pricing
Entry-Level Pricing
CARET Legal
No pricing availableCosmoLex
Annual Plan
$89.00
1 User Per Month
(Billed Annually)
- Free Login for External Accountant or Bookkeeper
- Built-in Payment Processing with No Monthly Fee
- Free Unlimited Support
Free Trial
CARET Legal
Free Trial is available
CosmoLex
Free Trial is available
Ratings
Meets Requirements
8.8
133
8.3
233
Ease of Use
8.8
134
8.2
234
Ease of Setup
8.7
39
8.5
87
Ease of Admin
9.1
39
8.7
87
Quality of Support
9.0
127
8.8
221
Has the product been a good partner in doing business?
9.2
37
9.2
86
Product Direction (% positive)
8.7
132
7.7
198
Features by Category
Platform Basics
7.7
50
Not enough data
8.4
61
Not enough data
8.8
57
Not enough data
8.4
61
Not enough data
Content Management
8.2
58
Not enough data
8.1
59
Not enough data
7.7
50
Not enough data
Platform Basics
7.6
36
7.7
116
8.0
44
8.0
126
8.3
35
8.4
104
7.8
39
8.0
110
7.9
44
7.8
112
Content Management
7.4
42
6.5
93
7.8
41
7.6
90
7.3
35
7.3
86
Time & Billing
8.8
41
8.8
125
7.9
34
8.9
122
8.1
40
8.8
128
Sales Force Automation - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Reporting and Analytics - Legal CRM
Not enough data
Not enough data
Categories
Categories
Shared Categories
CARET Legal and CosmoLex are categorized as Legal Billing and Legal Practice Management
Unique Categories
CARET Legal is categorized as Legal Case Management
CosmoLex is categorized as Legal CRM
Reviews
Reviewers' Company Size
CARET Legal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CosmoLex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
60.7%
Legal Services
35.0%
Accounting
1.2%
Primary/Secondary Education
0.6%
Higher Education
0.6%
Other
1.8%
Legal Services
48.8%
Law Practice
46.5%
Accounting
1.7%
Security and Investigations
0.7%
Real Estate
0.7%
Other
1.7%
Most Helpful Reviews
CARET Legal
Most Helpful Favorable Review
Kit C.
Verified User in Law Practice
Robust program that covers everything from case management to client lead intake to comprehensive firm accounting. Easy to use and navigate for the most part. Integrated CRM and FULL accounting of all operating and trust accounts with triple reconciliation...
Most Helpful Critical Review
Verified User in Legal Services
Customer Service is HORRIBLE! The program is CONSTANTLY glitching causing a lot of down time. You are connected with foreigners who take down information with the promise that someone will call back (which does not happen).
CosmoLex
Most Helpful Favorable Review
Verified User in Law Practice
I love the fact that you can edit your time entries after submitting them in case you have an error.
Most Helpful Critical Review
Verified User in Legal Services
I have been asking for 6 years to be able to keep one associate from seeing what another associate's billable hours are. THERE IS NO WAY TO DO THIS UNLESS YOU LIMIT THEIR ACCESS TO THE POINT OF THE PROGRAM BEING UNUSABLE. This is incredibly frustrating and...
Kit C.
Verified User in Law Practice
Robust program that covers everything from case management to client lead intake to comprehensive firm accounting. Easy to use and navigate for the most part. Integrated CRM and FULL accounting of all operating and trust accounts with triple reconciliation...
Verified User in Law Practice
I love the fact that you can edit your time entries after submitting them in case you have an error.
Verified User in Legal Services
Customer Service is HORRIBLE! The program is CONSTANTLY glitching causing a lot of down time. You are connected with foreigners who take down information with the promise that someone will call back (which does not happen).
Verified User in Legal Services
I have been asking for 6 years to be able to keep one associate from seeing what another associate's billable hours are. THERE IS NO WAY TO DO THIS UNLESS YOU LIMIT THEIR ACCESS TO THE POINT OF THE PROGRAM BEING UNUSABLE. This is incredibly frustrating and...
Discussions
Do firms have to migrate from an existing provider if they want to use Zola’s email features?
1 comment
Official Response from CARET Legal
There is almost never a need to migrate. Zola is compatible with most IMAP and Microsoft Exchange-based email providers including 1and1, GoDaddy, Rackspace,...Read more
Can Zola send email from Zola's iOS and Android apps?
1 comment
Official Response from CARET Legal
In the Zola iOS or Android App, if you select a Contact, either directly or through the Matters list, you can just tap on the mail icon and compose your...Read more
Can users continue to use Outlook, iPhone Mail or other applications?
1 comment
Official Response from CARET Legal
Zola is simply another device that connects to your email server. Anything you do on Zola will be reflected in other applications, including replying,...Read more
Can I add 2 clients to 1 matter?
1 comment
ML
I do. I just put the client as "Joe Smith and Jane Doe" and then the matter associated with it. Read more
Will you consider implementing different Role Creation and Permissions to timekeepers and responsible attorneys
1 comment
GB
Yes, that is a feature that I have requested several times, and have not been implemented. Read more
Can Cosmolex automate any of it's options?
1 comment
NL
Why can't there be in the mobile app a sync feature that pulls in all your client calls automatically and the time spent on the call? I am frustrated with...Read more
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