G2 reviewers report that Carepatron excels in user-friendliness, with many users appreciating its intuitive interface and easy navigation. One user noted that it is "intuitive and easy to navigate, even for someone who typically struggles with other EHRs."
Users say that Cerner provides a solid experience for larger enterprises, with features like organized lab values and easy access to note writing tools. However, some users have mentioned challenges in configuration, indicating that it may not always align perfectly with specific workflow needs.
According to verified reviews, Carepatron stands out for its quick setup process, with users highlighting how the initial setup is "quite easy" and that it keeps everything in one place, including automatic billing and appointment reminders.
Reviewers mention that Cerner's support can be less responsive compared to Carepatron, which has received praise for its accessible help features. Users of Carepatron appreciate the chat feature that allows them to get quick assistance when needed.
G2 reviewers highlight that Carepatron has a higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users have expressed satisfaction with its comprehensive features, including online bookings and client messaging, which streamline practice management.
Users report that while Cerner has a strong presence in the enterprise market, Carepatron's focus on small businesses allows it to cater more effectively to the unique needs of smaller practices, as evidenced by its high ratings in areas like administrative processes and patient information management.
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