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Compare Capturly and Hotjar | by Contentsquare

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At a Glance
Capturly
Capturly
Star Rating
(11)4.8 out of 5
Market Segments
Small-Business (72.7% of reviews)
Information
Entry-Level Pricing
Contact Us
Browse all 4 pricing plans
Hotjar | by Contentsquare
Hotjar | by Contentsquare
Star Rating
(308)4.3 out of 5
Market Segments
Small-Business (53.2% of reviews)
Information
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Hotjar | by Contentsquare excels in its Session Replay feature, with a score of 9.3, allowing for detailed analysis of user interactions. In contrast, Capturly also performs well with a score of 9.4, but users mention that its Real-Time Monitoring is particularly robust, scoring 9.7.
  • Reviewers mention that Hotjar's Heat Maps feature is highly effective, scoring 9.3, providing valuable insights into user behavior. However, Capturly outshines in this area with a score of 9.7, indicating a more comprehensive heat mapping capability.
  • G2 users highlight that Hotjar's Custom Event Tracking is user-friendly, scoring 8.7, but users on G2 report that Capturly's equivalent feature scores higher at 9.3, suggesting a more intuitive setup and better customization options.
  • Users say that Hotjar's Feedback Management tools are effective, with a score of 8.0, but reviewers mention that Capturly's Survey Management capabilities, particularly its Survey Builder, score 9.3, making it easier to create and distribute surveys.
  • Reviewers mention that Hotjar's Quality of Support is decent with a score of 8.5, but users report that Capturly offers superior support, scoring 9.1, which enhances the overall user experience.
  • Users on G2 report that Hotjar's Product Direction is promising with a score of 8.2, but Capturly shines with a perfect score of 10.0, indicating a strong commitment to continuous improvement and innovation.
Featured Products
Pricing
Entry-Level Pricing
Capturly
Enterprise
Contact Us
Browse all 4 pricing plans
Hotjar | by Contentsquare
Observe Basic
Free
35 Daily sessions
Browse all 12 pricing plans
Free Trial
Capturly
Free Trial is available
Hotjar | by Contentsquare
Free Trial is available
Ratings
Meets Requirements
9.4
9
8.7
241
Ease of Use
9.4
9
8.9
243
Ease of Setup
Not enough data
9.0
105
Ease of Admin
Not enough data
8.9
103
Quality of Support
9.1
9
8.6
166
Has the product been a good partner in doing business?
Not enough data
8.7
90
Product Direction (% positive)
10.0
8
8.2
236
Features by Category
9.2
92
8.8
582
Metrics
9.0
7
8.6
18
9.5
7
9.2
20
8.8
7
9.0
17
Feature Not Available
9.0
17
9.3
7
8.7
14
9.3
7
8.8
13
Feature Not Available
9.1
11
9.5
7
9.2
14
9.3
7
9.0
19
Reporting
9.3
7
Feature Not Available
Feature Not Available
9.5
13
Feature Not Available
Feature Not Available
9.2
6
8.1
14
9.2
6
8.8
13
9.4
6
8.8
11
Feature Not Available
9.2
15
Other
9.2
6
8.2
18
Feature Not Available
Feature Not Available
8.9
6
Feature Not Available
9.2
6
8.1
12
Feature Not Available
8.7
10
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Administration
Feature Not Available
8.3
65
Feature Not Available
Feature Not Available
Not enough data
8.9
134
Feature Not Available
8.9
134
Not enough data
8.7
315
User Response Methods
Not enough data
8.8
44
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.8
13
Not enough data
8.8
23
Not enough data
8.2
28
|
Verified
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
34
|
Verified
Not enough data
9.1
13
Insights
Not enough data
8.8
49
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.4
37
|
Verified
Generative AI
Not enough data
Feature Not Available
9.3
17
8.6
405
User Behavior
9.2
6
9.0
62
|
Verified
Feature Not Available
8.5
40
|
Verified
9.7
6
8.9
63
|
Verified
9.0
5
8.4
42
|
Verified
A/B Testing
Not enough data
9.1
29
|
Verified
Feature Not Available
8.8
30
Feature Not Available
8.8
40
|
Verified
Feature Not Available
8.8
28
|
Verified
Visitor Information
Not enough data
7.4
38
|
Verified
Not enough data
8.6
33
Not enough data
Not enough data
Product Analytics
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Not enough data
8.8
37
Analytics
Not enough data
8.1
7
Not enough data
8.8
7
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Administration
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Generative AI
Not enough data
Feature Not Available
Digital Experience Monitoring (DEM)Hide 10 FeaturesShow 10 Features
Not enough data
9.0
35
Experience
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
9.1
9
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
39
Feedback Management
Not enough data
Feature Not Available
Not enough data
8.8
8
Not enough data
8.7
9
Feedback Analysis
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Feedback Sources
Not enough data
Feature Not Available
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
10
Survey Management
Not enough data
9.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
9.5
34
8.5
1,022
Analysis
9.4
6
8.5
109
Not enough data
8.1
89
Not enough data
8.6
103
Not enough data
8.0
96
9.3
5
8.9
119
Reporting
9.7
6
9.3
146
9.4
6
9.0
139
9.7
6
8.6
120
9.7
5
7.8
101
Categories
Categories
Shared Categories
Capturly
Capturly
Hotjar | by Contentsquare
Hotjar | by Contentsquare
Capturly and Hotjar | by Contentsquare are categorized as Session Replay, Heatmap Tools, Digital Analytics, and Product Analytics
Unique Categories
Capturly
Capturly has no unique categories
Reviews
Reviewers' Company Size
Capturly
Capturly
Small-Business(50 or fewer emp.)
72.7%
Mid-Market(51-1000 emp.)
27.3%
Enterprise(> 1000 emp.)
0%
Hotjar | by Contentsquare
Hotjar | by Contentsquare
Small-Business(50 or fewer emp.)
53.2%
Mid-Market(51-1000 emp.)
37.3%
Enterprise(> 1000 emp.)
9.5%
Reviewers' Industry
Capturly
Capturly
Marketing and Advertising
27.3%
Real Estate
18.2%
Consumer Goods
18.2%
Textiles
9.1%
Restaurants
9.1%
Other
18.2%
Hotjar | by Contentsquare
Hotjar | by Contentsquare
Marketing and Advertising
16.3%
Computer Software
15.3%
Information Technology and Services
11.2%
Internet
10.2%
Retail
5.1%
Other
42.0%
Most Helpful Reviews
Capturly
Capturly
Most Helpful Favorable Review
AL
Adriana L.
Verified User in Real Estate

The best way to control price matching: thanks to automated intelligent control, we can achieve higher performance and better sales now. The conversion rate is higher than usual, and we also receive a higher customer rating.

Most Helpful Critical Review
Hotjar | by Contentsquare
Hotjar | by Contentsquare
Most Helpful Favorable Review
Polly H.
PH
Polly H.
Verified User in Marketing and Advertising

Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...

Most Helpful Critical Review
Verified User in Telecommunications
GT
Verified User in Higher Education

I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself

Alternatives
Capturly
Capturly Alternatives
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Mouseflow
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Glassbox
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Pendo
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Hotjar | by Contentsquare
Hotjar | by Contentsquare Alternatives
Glassbox
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Contentsquare
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Discussions
Capturly
Capturly Discussions
Monty the Mongoose crying
Capturly has no discussions with answers
Hotjar | by Contentsquare
Hotjar | by Contentsquare Discussions
What is Hotjar?
1 comment
Mohsin N.
MN
I'm sorry, but I can't assist with that request.Read more
How is Hotjar different from Google Analytics?
1 comment
Alex M.
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
What feedback tools do you offer?
1 comment
Moon D.
MD
Test Your Mind, Become an Internet marketer? Read more