Compare CaptivateIQ and Salesforce Spiff 
At a Glance
Market Segments
Mid-Market (71.1% of reviews)
Mid-Market (73.6% of reviews)
Entry-Level Pricing
No pricing available
$75.00 1 User Per Year
CaptivateIQ
Star Rating
(3,054)4.7 out of 5
Market Segments
Mid-Market (71.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQSalesforce Spiff
Star Rating
(2,892)4.7 out of 5
Market Segments
Mid-Market (73.6% of reviews)
Entry-Level Pricing
$75.00 1 User Per Year
Learn more about Salesforce SpiffSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Spiff excels in its Compensation History feature, scoring 9.4, which allows for detailed tracking of past compensation plans. In contrast, CaptivateIQ also performs well with a score of 8.9, but users mention that it lacks some of the historical depth found in Spiff.
- Reviewers mention that CaptivateIQ's Dispute Management feature is rated higher at 8.9 compared to Spiff's 8.6. Users appreciate CaptivateIQ's streamlined process for handling disputes, making it easier to resolve issues quickly.
- G2 users highlight the superior Reporting Capabilities of Salesforce Spiff, which scored 9.1, as it offers more customizable options for generating reports. Users on G2 note that CaptivateIQ, while still strong at 8.9, does not provide the same level of flexibility in report customization.
- Users say that both platforms offer solid Mobile User Support, but CaptivateIQ edges out with a score of 8.6 compared to Spiff's 8.5. Reviewers mention that CaptivateIQ's mobile interface is more intuitive and user-friendly.
- Reviewers mention that Salesforce Spiff shines in Workflow Automation with a score of 8.6, allowing for efficient process management. However, CaptivateIQ's score of 8.7 indicates a slightly better user experience in automating workflows, as users report it integrates seamlessly with their existing processes.
- Users report that both platforms have strong Integration APIs, but Salesforce Spiff scores 8.7 while CaptivateIQ scores 8.4. Reviewers mention that Spiff's APIs are more robust, allowing for easier integration with other software tools, which is crucial for businesses looking to streamline their operations.
Featured Products
Sponsored
Barley
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Compensation Management
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Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableSalesforce Spiff
Salesforce Spiff
$75.00
1 User Per Year
Empower sellers with real-time visibility into incentive pay to motivate peak performance.
- Build and manage plans with ease
- Automate complex workflows
- Ensure audit readiness
Free Trial
CaptivateIQ
No trial information availableSalesforce Spiff
No trial information availableRatings
Meets Requirements
9.5
2,144
9.3
2,085
Ease of Use
9.5
2,162
9.4
2,141
Ease of Setup
8.5
304
7.9
202
Ease of Admin
8.8
194
8.6
172
Quality of Support
9.5
1,594
9.3
1,480
Has the product been a good partner in doing business?
9.4
195
9.3
168
Product Direction (% positive)
9.0
1,956
8.8
1,934
Features by Category
Sales Rep Portal
9.3
1336
9.2
1375
8.9
1020
8.6
820
9.4
1588
9.3
1504
9.1
1121
8.8
861
8.9
1093
8.8
994
8.6
884
8.5
714
Management Portal
8.8
815
8.7
686
8.9
918
8.9
825
Feature Not Available
8.6
528
9.0
951
9.0
841
9.0
1021
9.0
954
8.9
706
8.8
633
Feature Not Available
8.4
449
Administration
9.0
950
8.7
714
8.9
908
8.8
677
8.8
908
8.8
679
9.1
1062
9.0
922
9.0
1112
9.0
1105
8.7
871
8.6
656
Platform
8.7
597
8.9
533
8.5
528
8.5
379
8.4
499
8.3
326
8.4
558
8.5
412
8.4
541
8.5
373
8.5
519
8.6
377
9.1
710
9.1
692
Data Availability
6.0
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Data Accuracy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Features
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Collaborate
7.7
5
Not enough data
7.3
5
Not enough data
Logistics
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Platform
9.0
59
Not enough data
8.0
58
Not enough data
8.4
58
Not enough data
9.3
59
Not enough data
8.7
57
Not enough data
8.7
57
Not enough data
8.5
57
Not enough data
9.0
58
Not enough data
9.0
58
Not enough data
8.4
57
Not enough data
Benchmarking and Equity - Compensation Management
8.4
57
Not enough data
8.3
57
Not enough data
8.5
57
Not enough data
Platform
8.7
61
Not enough data
8.4
60
Not enough data
8.5
60
Not enough data
8.9
60
Not enough data
9.1
62
Not enough data
8.6
61
Not enough data
8.8
60
Not enough data
9.1
61
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.7
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Territory Management - Sales Planning
8.0
5
Not enough data
8.0
5
Not enough data
Quota & Capacity Management - Sales Planning
8.3
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Platform - Compensation Planning
8.9
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.9
23
Not enough data
8.9
23
Not enough data
9.1
23
Not enough data
Additional Features - Compensation Planning
9.0
23
Not enough data
8.9
23
Not enough data
8.8
23
Not enough data
Data Sourcing
9.0
8
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
9.3
10
Not enough data
8.5
8
Not enough data
Predictive Analytics
9.0
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
Sales Management
7.7
8
Not enough data
7.3
8
Not enough data
7.9
8
Not enough data
9.2
8
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Incentives
Feature Not Available
8.7
150
8.8
209
8.6
150
|
Verified
9.3
320
|
Verified
9.4
304
|
Verified
8.9
183
8.9
166
Personalization
Feature Not Available
9.0
217
9.0
253
|
Verified
8.6
188
|
Verified
9.2
289
|
Verified
9.1
260
|
Verified
9.1
250
|
Verified
8.9
190
|
Verified
Administrative
9.1
246
|
Verified
9.0
209
|
Verified
9.1
238
|
Verified
8.9
186
|
Verified
8.8
116
8.6
156
Categories
Categories
Shared Categories
CaptivateIQ and Salesforce Spiff are categorized as Sales Performance Management and Sales Compensation
Unique Categories
CaptivateIQ is categorized as Compensation Planning, Sales Acceleration Platforms, Sales Coaching, Sales Analytics, Compensation Management, Sales Intelligence, Sales Planning, and Sales & Ops Planning
Salesforce Spiff has no unique categories
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Spiff
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
16.5%
Financial Services
7.8%
Marketing and Advertising
4.6%
Staffing and Recruiting
2.9%
Other
31.3%
Computer Software
41.8%
Information Technology and Services
15.9%
Financial Services
4.9%
Marketing and Advertising
3.7%
Telecommunications
2.4%
Other
31.3%
Most Helpful Reviews
CaptivateIQ
Most Helpful Favorable Review
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Most Helpful Critical Review
Verified User in Education Management
There's no direct integration into our CRM
Salesforce Spiff
Most Helpful Favorable Review
Kayden K.
Verified User in Accounting
in my use salesforce spiff is intuitive once you get used to it, though the extensive features can be overwhelming initially. implementation requires careful planning and execution.it's complex but manageable with proper resources. in salesforce provides...
Most Helpful Critical Review
Verified User in Computer Software
Information isn't always accurate, gives me anxiety when that happens.
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Kayden K.
Verified User in Accounting
in my use salesforce spiff is intuitive once you get used to it, though the extensive features can be overwhelming initially. implementation requires careful planning and execution.it's complex but manageable with proper resources. in salesforce provides...
Verified User in Education Management
There's no direct integration into our CRM
Verified User in Computer Software
Information isn't always accurate, gives me anxiety when that happens.
Discussions
Will there be an app or is there an app for mobile phones?
2 comments
KH
This would be great! Read more
What is the best way to reach customer support?
2 comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
Can you create a mobile phone app for CaptivateIQ?
2 comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
Can commission rates be adjusted based on the overachievement of quotas and accelerators?
2 comments
JM
Thanks Kevin for your question! There are many ways you can do it in Spiff depending on each use case but most of our customers either use tables with lower...Read more
How can spiff be updated more quickly when sales ops changes comp plans?
1 comment
JM
Hi Alec, thanks so much for using Spiff! It really depends on the scope of changes but in general, Spiff can get updated in just a couple minutes for simple...Read more
Why do you guys actually provide other than basic accounting of commissions?
1 comment
HS
Accounting outsourcing is all about saving money. When a company gets the services of an external accountant, they do not have to bear the high costs of...Read more
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