Compare CaptivateIQ and Salesforce Spiff 
At a Glance
Market Segments
Mid-Market (69.8% of reviews)
Mid-Market (73.5% of reviews)
Entry-Level Pricing
No pricing available
$75.00 1 User Per Year
CaptivateIQ
Star Rating
(3,221)4.7 out of 5
Market Segments
Mid-Market (69.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQSalesforce Spiff
Star Rating
(2,899)4.7 out of 5
Market Segments
Mid-Market (73.5% of reviews)
Entry-Level Pricing
$75.00 1 User Per Year
Learn more about Salesforce SpiffSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Spiff excels in its Compensation Statements feature, scoring 9.3, while CaptivateIQ offers a slightly higher score of 9.4, indicating a more user-friendly experience in generating and distributing compensation statements.
- Reviewers mention that CaptivateIQ's Dispute Management feature is rated at 8.9, outperforming Salesforce Spiff's 8.6, suggesting that users find CaptivateIQ's process for handling disputes more efficient and effective.
- G2 users highlight that Salesforce Spiff's Performance Management Integration scores 8.8, which is on par with CaptivateIQ's 8.8, but users on G2 note that CaptivateIQ provides a more seamless integration experience with existing systems.
- Reviewers say that both platforms have strong Reporting Capabilities, with Salesforce Spiff at 9.1 and CaptivateIQ at 8.9; however, users report that Salesforce Spiff's interactive dashboards are more intuitive and visually appealing.
- Users say that Salesforce Spiff's Workflow Automation feature scores 8.6, while CaptivateIQ's is slightly higher at 8.7, indicating that CaptivateIQ may offer more robust automation options that streamline processes.
- Reviewers mention that CaptivateIQ's Mobile User Support is rated at 8.6, slightly better than Salesforce Spiff's 8.5, suggesting that CaptivateIQ provides a more accessible mobile experience for users on the go.
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Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableSalesforce Spiff
Salesforce Spiff
$75.00
1 User Per Year
Empower sellers with real-time visibility into incentive pay to motivate peak performance.
- Build and manage plans with ease
- Automate complex workflows
- Ensure audit readiness
Free Trial
CaptivateIQ
No trial information availableSalesforce Spiff
No trial information availableRatings
Meets Requirements
9.5
2,314
9.3
2,092
Ease of Use
9.5
2,338
9.4
2,148
Ease of Setup
8.8
455
8.0
208
Ease of Admin
8.8
197
8.6
176
Quality of Support
9.5
1,691
9.3
1,487
Has the product been a good partner in doing business?
9.4
199
9.2
172
Product Direction (% positive)
9.0
2,129
8.8
1,941
Features by Category
Sales Rep Portal
9.2
1433
9.2
1380
8.8
1122
8.6
825
9.4
1683
9.3
1509
9.0
1219
8.8
866
8.9
1190
8.8
999
8.5
983
8.5
719
Management Portal
8.7
906
8.7
691
8.9
1006
8.9
830
Feature Not Available
8.5
533
8.9
1039
9.0
846
9.0
1109
9.0
959
8.8
794
8.8
638
Feature Not Available
8.4
454
Administration
8.9
1033
8.7
719
8.9
990
8.7
682
8.8
991
8.8
684
9.1
1146
9.0
927
9.0
1196
9.0
1110
8.7
954
8.6
661
Platform
8.7
687
8.8
538
8.5
612
8.5
384
8.4
584
8.2
331
8.4
639
8.5
417
8.4
621
8.5
377
8.5
597
8.6
382
9.1
789
9.1
697
Data Availability
7.4
11
Not enough data
8.3
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
Data Accuracy
8.8
10
Not enough data
9.3
10
Not enough data
8.7
10
Not enough data
Platform
9.3
9
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
9.5
10
Not enough data
8.9
9
Not enough data
9.0
10
Not enough data
Features
8.0
10
Not enough data
8.0
11
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
7.8
10
Not enough data
8.9
9
Not enough data
9.2
10
Not enough data
8.3
9
Not enough data
Collaborate
8.3
20
Not enough data
8.1
20
Not enough data
Logistics
8.4
20
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
Platform
8.8
162
Not enough data
8.1
158
Not enough data
8.4
159
Not enough data
9.2
162
Not enough data
8.7
155
Not enough data
8.6
155
Not enough data
8.4
154
Not enough data
8.8
156
Not enough data
8.9
156
Not enough data
8.4
152
Not enough data
Benchmarking and Equity - Compensation Management
8.4
152
Not enough data
8.3
153
Not enough data
8.4
152
Not enough data
Platform
8.5
185
Not enough data
8.4
182
Not enough data
8.3
180
Not enough data
8.8
179
Not enough data
9.2
183
Not enough data
8.4
177
Not enough data
8.8
179
Not enough data
8.9
178
Not enough data
Generative AI
7.8
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.7
10
Not enough data
8.3
10
Not enough data
8.7
10
Not enough data
8.3
10
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
8.8
10
Not enough data
Territory Management - Sales Planning
8.5
10
Not enough data
8.5
10
Not enough data
Quota & Capacity Management - Sales Planning
8.5
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
Platform - Compensation Planning
8.7
62
Not enough data
8.4
62
Not enough data
8.8
62
Not enough data
8.8
61
Not enough data
8.9
61
Not enough data
9.0
61
Not enough data
Additional Features - Compensation Planning
8.9
60
Not enough data
8.8
60
Not enough data
9.0
59
Not enough data
Data Sourcing
8.7
17
Not enough data
8.6
17
Not enough data
8.5
17
Not enough data
9.0
19
Not enough data
8.4
17
Not enough data
Predictive Analytics
8.7
17
Not enough data
8.9
17
Not enough data
8.7
17
Not enough data
7.9
17
Not enough data
Sales Management
8.1
17
Not enough data
8.0
17
Not enough data
8.4
17
Not enough data
8.8
17
Not enough data
Training
8.9
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.2
6
Not enough data
Feedback
7.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
7.5
6
Not enough data
Incentives
Feature Not Available
8.7
154
8.7
229
8.6
154
|
Verified
9.3
340
|
Verified
9.4
308
|
Verified
8.8
203
8.9
170
Personalization
Feature Not Available
8.9
221
8.9
274
|
Verified
8.6
192
|
Verified
9.1
309
|
Verified
9.1
264
|
Verified
9.0
272
|
Verified
8.9
194
|
Verified
Administrative
9.1
266
|
Verified
9.0
213
|
Verified
9.0
258
|
Verified
8.9
190
|
Verified
8.7
136
8.6
160
Categories
Categories
Shared Categories
CaptivateIQ and Salesforce Spiff are categorized as Sales Performance Management and Sales Compensation
Unique Categories
CaptivateIQ is categorized as Compensation Planning, Sales Acceleration Platforms, Sales Coaching, Sales Analytics, Compensation Management, Sales Intelligence, Sales Planning, and Sales & Ops Planning
Salesforce Spiff has no unique categories
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Spiff
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.8%
Information Technology and Services
16.6%
Financial Services
7.7%
Marketing and Advertising
4.5%
Staffing and Recruiting
2.8%
Other
31.6%
Computer Software
41.7%
Information Technology and Services
15.9%
Financial Services
4.9%
Marketing and Advertising
3.7%
Telecommunications
2.4%
Other
31.4%
Most Helpful Reviews
CaptivateIQ
Most Helpful Favorable Review
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Most Helpful Critical Review
Verified User in Construction
The only thing that I disliked is probably the extra step it took for me to get paid.
Salesforce Spiff
Most Helpful Favorable Review
Kayden K.
Verified User in Accounting
in my use salesforce spiff is intuitive once you get used to it, though the extensive features can be overwhelming initially. implementation requires careful planning and execution.it's complex but manageable with proper resources. in salesforce provides...
Most Helpful Critical Review
Verified User in Computer Software
Some of the sections arent clear on what they are or are unpopulated so there isn't much info
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Kayden K.
Verified User in Accounting
in my use salesforce spiff is intuitive once you get used to it, though the extensive features can be overwhelming initially. implementation requires careful planning and execution.it's complex but manageable with proper resources. in salesforce provides...
Verified User in Construction
The only thing that I disliked is probably the extra step it took for me to get paid.
Verified User in Computer Software
Some of the sections arent clear on what they are or are unpopulated so there isn't much info
Discussions
Will there be an app or is there an app for mobile phones?
2 comments
KH
This would be great! Read more
What is the best way to reach customer support?
2 comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
Can you create a mobile phone app for CaptivateIQ?
2 comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
Can commission rates be adjusted based on the overachievement of quotas and accelerators?
2 comments
JM
Thanks Kevin for your question! There are many ways you can do it in Spiff depending on each use case but most of our customers either use tables with lower...Read more
How can spiff be updated more quickly when sales ops changes comp plans?
1 comment
JM
Hi Alec, thanks so much for using Spiff! It really depends on the scope of changes but in general, Spiff can get updated in just a couple minutes for simple...Read more
Why do you guys actually provide other than basic accounting of commissions?
1 comment
HS
Accounting outsourcing is all about saving money. When a company gets the services of an external accountant, they do not have to bear the high costs of...Read more
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