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Compare Canopy and Jetpack Workflow

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At a Glance
Canopy
Canopy
Star Rating
(440)4.6 out of 5
Market Segments
Small-Business (97.7% of reviews)
Information
Entry-Level Pricing
$24.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plans
Jetpack Workflow
Jetpack Workflow
Star Rating
(11)4.1 out of 5
Market Segments
Small-Business (81.8% of reviews)
Information
Entry-Level Pricing
$50 monthly/user (yearly plan)
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Canopy excels in its "Client Portals" feature, scoring 9.0, which allows for seamless communication and document sharing with clients, while Jetpack Workflow, although strong, has not reached the same level of user satisfaction in this area.
  • Reviewers mention that Canopy's "Custom Branding" capabilities, rated at 8.8, provide a more personalized experience for businesses, allowing them to maintain brand consistency, whereas Jetpack Workflow's branding options are perceived as less flexible.
  • G2 users highlight that Canopy's "Assembly and Approval Workflows" feature stands out with a score of 9.1, making it easier to manage document approvals, while Jetpack Workflow's similar functionality, though effective, does not receive the same level of acclaim.
  • Users on G2 indicate that Canopy's "Quality of Support" is rated at 9.0, with many reviewers praising the responsiveness and helpfulness of the support team, contrasting with Jetpack Workflow's support, which, while rated higher at 9.6, has received mixed feedback regarding response times.
  • Reviewers mention that Canopy's "Document Creation" features, particularly "Template Creation and Flexibility" at 8.8, are more robust compared to Jetpack Workflow, which, despite being user-friendly, lacks the same level of customization options.
  • Users say that Canopy's "Engagement Tracking" feature, rated at 8.9, provides valuable insights into client interactions, whereas Jetpack Workflow's reporting capabilities, while functional, do not offer the same depth of analytics, scoring lower at 8.0.
Featured Products
Pricing
Entry-Level Pricing
Canopy
Time & Billing*
$24.00
1 User Per Month
Browse all 5 pricing plans
Jetpack Workflow
Scale
$50
monthly/user (yearly plan)
Browse all 2 pricing plans
Free Trial
Canopy
Free Trial is available
Jetpack Workflow
Free Trial is available
Ratings
Meets Requirements
8.7
302
8.8
8
Ease of Use
8.9
306
9.0
8
Ease of Setup
8.3
223
Not enough data
Ease of Admin
8.7
170
Not enough data
Quality of Support
9.0
295
9.6
8
Has the product been a good partner in doing business?
9.0
168
Not enough data
Product Direction (% positive)
9.0
286
8.3
7
Features by Category
8.1
317
Not enough data
Document Creation
8.3
18
Not enough data
8.7
18
Not enough data
7.3
18
Not enough data
7.9
17
Not enough data
7.8
17
Not enough data
8.3
17
Not enough data
Workflow
7.5
17
Not enough data
8.6
17
Not enough data
8.4
17
Not enough data
Analytics
8.2
16
Not enough data
7.5
17
Not enough data
7.5
17
Not enough data
Administration and Platform
9.0
17
Not enough data
8.6
16
Not enough data
7.8
16
Not enough data
8.3
16
Not enough data
7.8
16
Not enough data
8.1
16
Not enough data
Generative AI
8.5
14
Not enough data
Tax Practice ManagementHide 6 FeaturesShow 6 Features
8.8
46
Not enough data
Platform Additional Functionality
9.3
9
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
9.3
7
Not enough data
Platform Content
8.8
8
Not enough data
Platform Data
9.0
8
Not enough data
Accounting Practice ManagementHide 18 FeaturesShow 18 Features
8.1
2,788
Not enough data
Communication
9.0
162
Not enough data
7.9
161
Not enough data
8.3
155
Not enough data
Collaboration
8.4
155
Not enough data
8.6
158
Not enough data
8.3
146
Not enough data
Billing
8.0
150
Not enough data
7.4
154
Not enough data
7.7
151
Not enough data
Onboarding
8.1
158
Not enough data
7.7
154
Not enough data
8.6
156
Not enough data
Visibility
8.4
159
Not enough data
7.4
151
Not enough data
8.8
158
Not enough data
7.5
152
Not enough data
8.3
158
Not enough data
7.4
150
Not enough data
Categories
Categories
Shared Categories
Canopy
Canopy
Jetpack Workflow
Jetpack Workflow
Canopy and Jetpack Workflow are categorized as Accounting Practice Management
Unique Categories
Canopy
Canopy is categorized as Proposal and Tax Practice Management
Jetpack Workflow
Jetpack Workflow has no unique categories
Reviews
Reviewers' Company Size
Canopy
Canopy
Small-Business(50 or fewer emp.)
97.7%
Mid-Market(51-1000 emp.)
2.1%
Enterprise(> 1000 emp.)
0.2%
Jetpack Workflow
Jetpack Workflow
Small-Business(50 or fewer emp.)
81.8%
Mid-Market(51-1000 emp.)
18.2%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Canopy
Canopy
Accounting
91.0%
Financial Services
5.8%
Law Practice
1.2%
Airlines/Aviation
0.5%
Consulting
0.2%
Other
1.4%
Jetpack Workflow
Jetpack Workflow
Accounting
81.8%
Management Consulting
9.1%
Health, Wellness and Fitness
9.1%
Other
0.0%
Most Helpful Reviews
Canopy
Canopy
Most Helpful Favorable Review
Stacy C.
SC
Stacy C.
Verified User in Accounting

Canopy is continually trying to better it's software for the convenience of its customers and really understand everyone's business needs. I love how easy it is to offer suggestions and feedback to the support team and get their help with any issues we...

Most Helpful Critical Review
Alfonso M.
AM
Alfonso M.
Verified User in Accounting

There are so many features missing that I can't help but wonder how this was built bt accountants for accountants. We import over 1,000 clients and every file is invisible to clients until we manually mark and make them visible. If I want to share the...

Jetpack Workflow
Jetpack Workflow
Most Helpful Favorable Review
Verified User in Consumer Electronics
GC
Verified User in Health, Wellness and Fitness

Jetpack Workflow gives you a place to put all tasks that we have due monthly, quarterly, bi-annually, and annually, prioritize those tasks, assign them, and show the workflow of who, how, and when items need to be finished and reviewed. Sharepoint workflow...

Most Helpful Critical Review
Verified User
G
Verified User in Accounting

Difficult to update a task or template; assigned users dropped from tasks without reason.

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Canopy
Canopy Alternatives
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Discussions
Canopy
Canopy Discussions
Tax data manipulation
2 comments
Official Response from Canopy
Hello Terri. We realize that your question might have some specific use case that we didn’t consider, but we tried to answer this to the best of our ability...Read more
What is the best way to transition to Canopy's time/billing option?
1 comment
Tiffany T.
TT
Hi Tiffany- Happy to hear you're interested in streamlining more of your practice with Canopy! Getting set up with Canopy Payments starts with a simple...Read more
Monty the Mongoose crying
Canopy has no more discussions with answers
Jetpack Workflow
Jetpack Workflow Discussions
Monty the Mongoose crying
Jetpack Workflow has no discussions with answers