G2 reviewers report that Canopy excels in user satisfaction, boasting a significantly higher overall score compared to Firm360. Users appreciate its intuitive interface and frequent updates, which enhance usability and keep the platform aligned with their needs.
According to verified reviews, Canopy's implementation process is praised for its speed and ease, with users noting that the onboarding experience is straightforward and user-friendly. In contrast, Firm360, while functional, does not receive the same level of acclaim for its setup process.
Users say that Canopy's support quality is a standout feature, with many highlighting the company's responsiveness to feedback and ongoing improvements. This contrasts with Firm360, where users have noted that while support is competent, it doesn't always match the proactive nature of Canopy's service.
Reviewers mention that Canopy is particularly effective for small businesses, with a robust set of features that support client advisory work. Users find it easy to navigate and appreciate the time-saving tools integrated into the platform, whereas Firm360, while comprehensive, is seen as less tailored to the specific needs of smaller firms.
According to recent user feedback, Firm360 shines in its all-in-one solution for managing accounting workflows, with features like time tracking and project management that help streamline complex processes. However, Canopy's focus on user experience and continuous development gives it an edge in overall satisfaction.
G2 reviewers highlight that both platforms offer solid document management capabilities, but Canopy's user interface is often described as more intuitive and efficient, making it easier for teams to organize and access files compared to Firm360's system.
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We realize that your question might have some specific use case that we didn’t consider, but we tried to answer this to the best of our ability...Read more
What is the best way to transition to Canopy's time/billing option?
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