Compare Canny and UserVoice 
At a Glance
Market Segments
Small-Business (60.2% of reviews)
Mid-Market (62.8% of reviews)
Entry-Level Pricing
Free
Starting at $10,788.00 200 Unique End Users Per Year
Canny
Star Rating
(95)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansUserVoice
Star Rating
(242)4.5 out of 5
Market Segments
Mid-Market (62.8% of reviews)
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserVoice excels in Team Collaboration with a score of 9.4, while Canny falls behind at 7.9. Reviewers mention that UserVoice's collaborative features allow for seamless communication among team members, enhancing productivity.
- Reviewers mention that Canny offers superior Ease of Setup with a score of 9.3 compared to UserVoice's 8.5. Users on G2 appreciate Canny's straightforward onboarding process, making it easier for teams to get started quickly.
- G2 users highlight UserVoice's robust Feedback Management capabilities, scoring 9.5 in Ranking and 9.6 in Commenting, which allows for detailed user feedback analysis. In contrast, Canny's scores of 8.7 and 8.5 indicate a less comprehensive approach to managing user feedback.
- Users say that Canny shines in Survey Management, with consistent scores of 7.7 for both Survey Deployment and Feedback Collection, while UserVoice's scores are lower, indicating that Canny provides a more effective survey tool for gathering user insights.
- Reviewers mention that UserVoice's Integrations score of 9.7 is a significant advantage, allowing for a wide range of third-party tool connections. Users on G2 appreciate this flexibility, while Canny's score of 8.8 suggests fewer integration options.
- Users report that Canny's Device Responsiveness is slightly better, scoring 8.6 compared to UserVoice's 8.5. Reviewers mention that Canny's interface is more adaptable across different devices, enhancing user experience on mobile platforms.
Featured Products
Sponsored
Growth Forge
(7)
Enterprise Feedback Management
Visit Website
Sponsored
Canny
(94)
Enterprise Feedback Management
Visit Website
Sponsored
Chattermill
(167)
Enterprise Feedback Management
Visit Website
Pricing
Entry-Level Pricing
Canny
FREE
Free
Get your feedback system up and running for free.
- Unlimited users
- Single sign-on
- Changelog
UserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
Canny
Free Trial is available
UserVoice
No trial information availableRatings
Meets Requirements
8.6
85
8.9
178
Ease of Use
9.1
86
8.8
180
Ease of Setup
9.3
68
8.5
81
Ease of Admin
9.1
65
8.6
93
Quality of Support
9.2
66
9.1
138
Has the product been a good partner in doing business?
9.4
58
9.1
88
Product Direction (% positive)
8.9
83
8.1
177
Features by Category
Analytics
6.0
17
Not enough data
Execution
7.9
21
Not enough data
8.2
21
Not enough data
7.3
19
Not enough data
Roadmapping
7.8
20
Not enough data
6.6
18
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
8.1
8
9.4
6
7.9
8
Not enough data
8.5
8
Not enough data
Functionality
8.1
8
8.6
7
7.1
8
8.8
7
8.1
8
Feature Not Available
8.8
8
9.7
5
Feedback
8.8
29
9.5
28
8.7
31
9.6
38
Idea Sources
9.0
29
9.6
35
8.4
30
9.4
36
Idea Collection
7.9
28
Feature Not Available
5.9
27
Feature Not Available
6.2
27
9.0
20
8.1
30
9.3
33
5.7
27
Feature Not Available
Integrations
5.2
27
Feature Not Available
6.5
28
8.8
20
Feedback Management
Not enough data
9.1
24
Not enough data
8.7
19
Not enough data
8.5
20
Feedback Analysis
Not enough data
8.1
13
Not enough data
7.8
12
Not enough data
7.9
12
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.9
12
Not enough data
8.6
17
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Survey Management
8.2
29
8.3
47
|
Verified
7.7
28
7.7
30
|
Verified
9.1
30
9.0
61
|
Verified
8.6
28
8.5
48
Process Management
8.6
30
8.5
60
|
Verified
8.1
28
8.6
15
7.2
27
8.2
57
|
Verified
7.8
28
8.5
44
System Management
8.2
25
8.9
53
|
Verified
7.8
26
8.9
37
Communication
7.1
38
7.6
40
7.5
36
Feature Not Available
8.6
38
8.9
74
Planning
6.8
34
Feature Not Available
7.5
34
Feature Not Available
6.8
35
7.5
31
6.3
34
7.6
29
6.1
34
Feature Not Available
Workflow Management
5.6
35
Feature Not Available
7.2
35
Feature Not Available
4.9
35
Feature Not Available
5.5
34
7.5
27
Categories
Categories
Shared Categories
Canny and UserVoice are categorized as Repository Management, Product Management, Idea Management, Enterprise Feedback Management, and User Research Repositories
Reviews
Reviewers' Company Size
Canny
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.9%
Information Technology and Services
16.1%
Research
3.2%
Financial Services
3.2%
Construction
3.2%
Other
32.3%
Computer Software
42.9%
Information Technology and Services
19.9%
Financial Services
3.5%
Telecommunications
2.2%
Internet
2.2%
Other
29.4%
Most Helpful Reviews
Canny
Most Helpful Favorable Review
Verified User in Individual & Family Services
I can collect feedback and connect other services if i would like. I can relply and change the statues so other can see it. I can also make posts my self. Others can see the current things on the board which helps with me not getting usually the same thing...
Most Helpful Critical Review
Verified User in Marketing and Advertising
The tool ultimately didn't work for our needs. We wanted to use it as an Idea Board for Sales to submit feedback to the product & eng teams so that they can then upvote each others' ideas, which would help us prioritize the feature requests based on what is...
UserVoice
Most Helpful Favorable Review
Verified User in Internet
I've been working as a Product Manager on various SaaS platforms, and over the past 3 years UserVoice has played an essential role in guiding my product decisions. The array of tools they offer really makes it easy to collect user feedback in a less...
Most Helpful Critical Review
Verified User in Information Technology and Services
It doesn't easily allow you to bring past feature requests in
Verified User in Individual & Family Services
I can collect feedback and connect other services if i would like. I can relply and change the statues so other can see it. I can also make posts my self. Others can see the current things on the board which helps with me not getting usually the same thing...
Verified User in Internet
I've been working as a Product Manager on various SaaS platforms, and over the past 3 years UserVoice has played an essential role in guiding my product decisions. The array of tools they offer really makes it easy to collect user feedback in a less...
Verified User in Marketing and Advertising
The tool ultimately didn't work for our needs. We wanted to use it as an Idea Board for Sales to submit feedback to the product & eng teams so that they can then upvote each others' ideas, which would help us prioritize the feature requests based on what is...
Verified User in Information Technology and Services
It doesn't easily allow you to bring past feature requests in
Discussions
Canny has no discussions with answers
UserVoice has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
