Compare CallRail and Ringostat 
At a Glance
Market Segments
Small-Business (75.8% of reviews)
Small-Business (62.2% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
Starting at $17.00 1 user Per Month
CallRail
Star Rating
(1,511)4.6 out of 5
Market Segments
Small-Business (75.8% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
Free Trial is available
Browse all 4 pricing plansRingostat
Star Rating
(45)4.9 out of 5
Market Segments
Small-Business (62.2% of reviews)
Entry-Level Pricing
Starting at $17.00 1 user Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallRail excels in call analytics, particularly with its "Call Recording" feature, which has a high rating of 9.3. Reviewers mention that this functionality is crucial for tracking customer interactions and improving service quality.
- Reviewers mention that Ringostat shines in its "Local Phone Numbers" feature, achieving a perfect score of 10.0. Users appreciate the ease of obtaining local numbers, which helps businesses establish a local presence and improve customer trust.
- G2 users highlight that CallRail's "Dynamic Number Insertion" feature is rated 9.0, allowing for effective tracking of marketing campaigns. Users say this feature is essential for understanding which channels drive calls, enhancing marketing strategies.
- Users on G2 report that Ringostat's "IVR" functionality scores 9.6, providing a seamless experience for callers. Reviewers mention that this feature helps in efficiently routing calls, which is vital for customer satisfaction.
- Reviewers mention that CallRail's "Quality of Support" is rated 8.9, with many users praising the responsiveness and helpfulness of the support team. This aspect is often highlighted as a significant advantage over competitors.
- Users say that Ringostat's "Privacy, Security, and Compliance" feature stands out with a perfect score of 10.0. Reviewers appreciate the robust security measures in place, which are crucial for businesses handling sensitive customer data.
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Pricing
Entry-Level Pricing
CallRail
Call Tracking
Starting at $50.00
Per Month
Know which marketing efforts inspired your best leads to call.
- Call forwarding
- Call recording
- Standard call flow builder
Ringostat
Business Phone
Starting at $17.00
1 user Per Month
For sales and support teams to call and text. 3 users minimum.
- Desktop and Mobile apps
- Click to call
- Click to CRM
Free Trial
CallRail
Free Trial is available
Ringostat
Free Trial is available
Ratings
Meets Requirements
9.0
1,185
9.8
43
Ease of Use
9.1
1,197
8.8
43
Ease of Setup
9.0
954
9.2
8
Ease of Admin
9.1
954
9.8
7
Quality of Support
8.9
1,071
9.8
43
Has the product been a good partner in doing business?
9.2
941
9.5
7
Product Direction (% positive)
8.9
1,137
10.0
42
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.3
162
|
Verified
Not enough data
8.0
115
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
8.2
146
|
Verified
Not enough data
Agent Performance Management
8.3
124
|
Verified
Not enough data
8.1
126
|
Verified
Not enough data
7.9
117
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Channels
8.6
73
Not enough data
8.0
49
Not enough data
7.4
48
Not enough data
7.8
61
Not enough data
8.0
56
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.6
59
Not enough data
8.4
54
Not enough data
8.2
51
Not enough data
8.2
55
Not enough data
Feature Not Available
Not enough data
8.1
52
Not enough data
8.1
49
Not enough data
7.9
50
Not enough data
Administrative
8.2
60
Not enough data
8.8
69
Not enough data
8.6
71
Not enough data
8.5
64
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.6
174
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.7
121
|
Verified
Not enough data
7.8
128
|
Verified
Not enough data
8.1
142
|
Verified
Not enough data
7.9
125
|
Verified
Not enough data
Marketing
8.1
137
|
Verified
Not enough data
8.3
144
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.6
177
|
Verified
Not enough data
Reporting
8.6
216
|
Verified
Not enough data
8.5
204
|
Verified
Not enough data
8.1
181
|
Verified
Not enough data
Lead Monitoring
8.5
177
|
Verified
Not enough data
8.7
186
|
Verified
Not enough data
8.4
180
|
Verified
Not enough data
Data Capture
8.2
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.0
144
|
Verified
Not enough data
8.5
180
|
Verified
Not enough data
Analytics
8.5
173
|
Verified
Not enough data
8.5
195
|
Verified
Not enough data
Customization
8.2
136
|
Verified
Not enough data
8.3
142
|
Verified
Not enough data
7.8
132
|
Verified
Not enough data
8.4
167
|
Verified
Not enough data
Customization
8.9
9
Not enough data
8.0
9
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
Additional Functionality
9.3
9
Not enough data
Feature Not Available
Not enough data
8.3
9
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
6.9
6
Not enough data
7.9
7
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
6.9
6
Not enough data
Internal Use
7.1
7
Not enough data
8.8
7
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
10.0
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Access
Not enough data
Feature Not Available
Not enough data
10.0
5
Not enough data
Not enough data
Advanced Features
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
478
10.0
36
8.7
380
9.7
25
8.5
314
9.6
21
Tracking
8.6
427
10.0
39
8.9
417
10.0
38
8.6
341
9.7
29
Analytics
8.9
479
9.9
38
9.3
462
10.0
38
8.4
408
9.6
36
8.2
226
Not enough data
Call Routing
8.1
277
9.6
31
8.1
249
9.5
30
8.1
231
9.7
26
Administration
7.9
186
Not enough data
8.7
236
10.0
9
8.9
281
9.8
8
Marketing Operations
8.3
156
Not enough data
8.8
166
Not enough data
8.4
148
Not enough data
8.9
158
Not enough data
7.8
141
Not enough data
7.6
116
Not enough data
Campaign Activity
8.5
157
Not enough data
8.6
184
Not enough data
7.9
141
Not enough data
8.4
158
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Calling
9.1
33
Not enough data
8.7
29
Not enough data
8.9
31
Not enough data
8.6
29
Not enough data
Contacts
8.3
32
Not enough data
8.1
32
Not enough data
8.6
30
Not enough data
Insights
8.0
32
Not enough data
8.2
31
Not enough data
8.4
29
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
Categories
Categories
Shared Categories
CallRail and Ringostat are categorized as Inbound Call Tracking
Unique Categories
CallRail is categorized as Online Form Builder, Outbound Call Tracking, Marketing Analytics, Lead Capture, Attribution, Live Chat, Contact Center, AI Sales Assistant, and Conversation Intelligence
Ringostat is categorized as VoIP Providers and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringostat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
36.1%
Real Estate
8.7%
Construction
6.8%
Hospital & Health Care
4.0%
Consumer Services
3.5%
Other
40.9%
Marketing and Advertising
37.8%
Information Technology and Services
26.7%
Computer Software
13.3%
Internet
11.1%
Outsourcing/Offshoring
2.2%
Other
8.9%
Most Helpful Reviews
CallRail
Most Helpful Favorable Review
Camille B.
Verified User in Marketing and Advertising
Call recording has allowed us to extract details about customer requests and questions that our clients have never been able to provide. Most recently, we've used the service to tie direct results to specific initiatives for a client. The ultimate goal was...
Most Helpful Critical Review
Verified User in Automotive
it is expensive and sometimes i find it hard to use even my laptop
Ringostat
Most Helpful Favorable Review
Ivan F.
Verified User in Information Technology and Services
telephony, integration with CRM, AI conversation analytics, call quality is just out of this world, super communication. the best on the market.
Most Helpful Critical Review
Camille B.
Verified User in Marketing and Advertising
Call recording has allowed us to extract details about customer requests and questions that our clients have never been able to provide. Most recently, we've used the service to tie direct results to specific initiatives for a client. The ultimate goal was...
Ivan F.
Verified User in Information Technology and Services
telephony, integration with CRM, AI conversation analytics, call quality is just out of this world, super communication. the best on the market.
Verified User in Automotive
it is expensive and sometimes i find it hard to use even my laptop
Alternatives
Discussions
What is CallRail used for?
2 comments
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
Ringostat has no discussions with answers
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