Compare CallRail and ResponseTap 
At a Glance
Market Segments
Small-Business (75.7% of reviews)
Small-Business (42.2% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
No pricing available
CallRail
Star Rating
(1,504)4.6 out of 5
Market Segments
Small-Business (75.7% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
Free Trial is available
Browse all 4 pricing plansResponseTap
Star Rating
(89)4.5 out of 5
Market Segments
Small-Business (42.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ResponseTapSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallRail excels in Call Recording with a score of 9.3, highlighting its clarity and reliability, while ResponseTap's score of 8.7 indicates it may not match the same level of quality.
- Reviewers mention that CallRail's Ease of Use is rated at 9.1, making it more user-friendly compared to ResponseTap's 8.5, which some users find less intuitive.
- G2 users note that CallRail's Lead Generation features, particularly CRM Integration and Marketing Automation Integration, score 8.2 and 8.5 respectively, while ResponseTap lacks in these areas, making it less effective for lead management.
- Users on G2 highlight that ResponseTap shines in Quality of Support with a score of 9.2, suggesting that users feel more supported compared to CallRail's 8.9, which some reviewers feel could improve.
- Reviewers mention that CallRail's Dynamic Number Insertion feature is highly praised with a score of 9.0, allowing for better tracking of marketing campaigns, while ResponseTap's similar feature is rated lower, indicating less effectiveness.
- Users say that CallRail's Customization options, particularly in Custom Fields and Design, score 8.9 and 9.3 respectively, providing more flexibility than ResponseTap, which some users find limiting in this aspect.
Featured Products
Sponsored
AiSDR
(32)
Live Chat
Visit Website
Sponsored
Quizell
(4)
Live Chat
Visit Website
Sponsored
Reaktion
(2)
Live Chat
Visit Website
Pricing
Entry-Level Pricing
CallRail
Call Tracking
Starting at $50.00
Per Month
Know which marketing efforts inspired your best leads to call.
- Call forwarding
- Call recording
- Standard call flow builder
ResponseTap
No pricing availableFree Trial
CallRail
Free Trial is available
ResponseTap
No trial information availableRatings
Meets Requirements
9.0
1,177
9.1
71
Ease of Use
9.1
1,189
8.5
71
Ease of Setup
9.0
948
8.1
48
Ease of Admin
9.0
950
8.0
50
Quality of Support
8.9
1,064
9.2
70
Has the product been a good partner in doing business?
9.2
937
9.1
50
Product Direction (% positive)
8.9
1,129
9.3
70
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.3
159
|
Verified
Not enough data
8.0
112
|
Verified
Not enough data
8.6
134
|
Verified
Not enough data
8.3
143
|
Verified
Not enough data
Agent Performance Management
8.3
121
|
Verified
Not enough data
8.1
123
|
Verified
Not enough data
8.0
114
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Channels
8.6
71
Not enough data
8.0
47
Not enough data
7.5
46
Not enough data
7.7
59
Not enough data
8.0
54
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.7
57
Not enough data
8.5
52
Not enough data
8.2
49
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
50
Not enough data
8.2
47
Not enough data
8.0
48
Not enough data
Administrative
8.2
58
Not enough data
8.8
67
Not enough data
8.7
69
Not enough data
8.6
62
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.6
170
|
Verified
Not enough data
8.1
145
|
Verified
Not enough data
7.8
117
|
Verified
Not enough data
7.8
124
|
Verified
Not enough data
8.1
138
|
Verified
Not enough data
8.0
121
|
Verified
Not enough data
Marketing
8.2
133
|
Verified
Not enough data
8.4
140
|
Verified
Not enough data
8.7
178
|
Verified
Not enough data
8.7
173
|
Verified
Not enough data
Reporting
8.7
212
|
Verified
Not enough data
8.5
200
|
Verified
Not enough data
8.1
177
|
Verified
Not enough data
Lead Monitoring
8.5
176
|
Verified
Not enough data
8.7
185
|
Verified
Not enough data
8.4
179
|
Verified
Not enough data
Data Capture
8.2
177
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.0
143
|
Verified
Not enough data
8.5
179
|
Verified
Not enough data
Analytics
8.5
172
|
Verified
Not enough data
8.5
194
|
Verified
Not enough data
Customization
8.2
135
|
Verified
Not enough data
8.3
141
|
Verified
Not enough data
7.8
131
|
Verified
Not enough data
8.4
166
|
Verified
Not enough data
Customization
8.9
9
Not enough data
8.0
9
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
Additional Functionality
9.3
9
Not enough data
Feature Not Available
Not enough data
8.3
9
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
7.3
5
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
Internal Use
7.8
6
Not enough data
8.9
6
Not enough data
9.3
5
Not enough data
8.9
6
Not enough data
7.0
5
Not enough data
8.6
6
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
472
9.1
42
8.8
374
9.2
31
8.5
308
9.3
29
Tracking
8.6
421
8.6
45
9.0
411
9.0
46
8.6
335
8.9
43
Analytics
9.0
473
8.8
50
9.3
456
8.7
31
8.5
402
8.9
38
8.3
220
Not enough data
Call Routing
8.1
271
8.0
22
8.1
243
8.6
11
8.1
225
8.8
10
Administration
8.0
180
Not enough data
8.8
231
Not enough data
8.9
276
Not enough data
Marketing Operations
8.3
154
Not enough data
8.8
164
Not enough data
8.4
146
Not enough data
8.9
156
Not enough data
7.8
139
Not enough data
7.7
114
Not enough data
Campaign Activity
8.5
155
Not enough data
8.6
182
Not enough data
7.9
139
Not enough data
8.4
156
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Calling
9.1
31
Not enough data
8.8
27
Not enough data
8.9
29
Not enough data
8.7
27
Not enough data
Contacts
8.2
30
Not enough data
8.1
30
Not enough data
8.5
28
Not enough data
Insights
7.9
30
Not enough data
8.3
29
Not enough data
8.6
27
Not enough data
8.1
24
Not enough data
7.9
25
Not enough data
Categories
Categories
Shared Categories
CallRail and ResponseTap are categorized as Inbound Call Tracking
Unique Categories
CallRail is categorized as Online Form Builder, Outbound Call Tracking, Marketing Analytics, Lead Capture, Attribution, Live Chat, Contact Center, AI Sales Assistant, and Conversation Intelligence
ResponseTap has no unique categories
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ResponseTap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
36.1%
Real Estate
8.6%
Construction
6.8%
Hospital & Health Care
4.0%
Consumer Services
3.5%
Other
40.9%
Marketing and Advertising
28.9%
Real Estate
7.2%
Automotive
7.2%
Leisure, Travel & Tourism
6.0%
Education Management
6.0%
Other
44.6%
Most Helpful Reviews
CallRail
Most Helpful Favorable Review
Matt D.
Verified User in Construction
We were able to get up and running in just a few minutes. Couldn't have been easier. I would highly recommend
Most Helpful Critical Review
Deidre G.
Verified User in Construction
the customer service and tech support neither follow thourgh
ResponseTap
Most Helpful Favorable Review
Verified User in Real Estate
A really slick and easy to use interface. Complex problems are met with very easy solutions, for example being able to track the number of calls going through directly to clients.
Most Helpful Critical Review
Verified User in Leisure, Travel & Tourism
Now the customer number is shown as 'withheld' we cannot see if its the same person calling or not
Matt D.
Verified User in Construction
We were able to get up and running in just a few minutes. Couldn't have been easier. I would highly recommend
Verified User in Real Estate
A really slick and easy to use interface. Complex problems are met with very easy solutions, for example being able to track the number of calls going through directly to clients.
Deidre G.
Verified User in Construction
the customer service and tech support neither follow thourgh
Verified User in Leisure, Travel & Tourism
Now the customer number is shown as 'withheld' we cannot see if its the same person calling or not
Alternatives
Discussions
What is CallRail used for?
2 comments
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
ResponseTap has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
