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Compare CallRail and HubSpot Sales Hub 
Featured Products
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
$0.00
CallRail
Star Rating
(1,622)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $50.00 Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(13,426)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate how it automates tasks and reminders, which helps them manage their sales activities more efficiently.
- Users say that CallRail stands out for its user-friendly interface and ease of implementation. Recent feedback highlights features like the "thumbs up and down" option for client feedback, which enhances campaign management and provides valuable insights.
- Reviewers mention that HubSpot Sales Hub's ability to analyze lead value and track team performance is a significant advantage, making it easier for sales teams to prioritize their efforts and improve overall productivity.
- According to verified reviews, CallRail's strong customer support is frequently praised, with users noting that the platform is easy to use and offers a variety of features that cater to small businesses, enhancing their marketing efforts.
- G2 reviewers highlight that while HubSpot Sales Hub is generally easy to use, some users have encountered challenges with specific configurations, indicating that it may not always align perfectly with unique business workflows.
- Users report that CallRail's focus on call tracking and analysis is beneficial for businesses that rely heavily on phone communication, with features like call recording and analysis receiving positive feedback for their effectiveness in improving sales strategies.
Pricing
Entry-Level Pricing
CallRail
Call Tracking
Starting at $50.00
Per Month
Know which marketing efforts inspired your best leads to call.
- Call forwarding
- Call recording
- Standard call flow builder
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
CallRail
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.0
1,277
8.6
9,793
Ease of Use
9.0
1,289
8.7
10,679
Ease of Setup
9.0
1,041
8.4
4,653
Ease of Admin
9.1
1,014
8.6
3,128
Quality of Support
8.8
1,151
8.6
8,817
Has the product been a good partner in doing business?
9.2
998
8.7
3,081
Product Direction (% positive)
8.9
1,228
8.7
9,373
Features by Category
Sales Force Automation
Not enough data
8.7
6057
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
5915
|
Verified
Not enough data
8.5
6100
|
Verified
Not enough data
7.8
4196
|
Verified
Not enough data
8.5
5060
|
Verified
Not enough data
7.8
3253
|
Verified
Not enough data
7.8
3158
|
Verified
Not enough data
8.2
2452
Marketing Automation
Not enough data
8.7
5383
|
Verified
Not enough data
8.5
5048
|
Verified
Not enough data
8.7
5199
|
Verified
Not enough data
8.1
4436
|
Verified
Customer Support
Not enough data
8.3
3631
|
Verified
Not enough data
8.1
2459
Not enough data
8.4
3293
|
Verified
Not enough data
8.0
3274
|
Verified
Not enough data
8.3
3507
|
Verified
Reporting & Analytics
Not enough data
8.2
5770
|
Verified
Not enough data
8.4
6112
|
Verified
Not enough data
7.9
4283
|
Verified
Mobile & Social
Not enough data
8.0
3803
|
Verified
Not enough data
8.1
2454
|
Verified
Not enough data
7.7
4122
|
Verified
Platform
Not enough data
8.1
2906
|
Verified
Not enough data
8.3
2527
|
Verified
Not enough data
8.5
2978
|
Verified
Not enough data
8.1
2279
|
Verified
Not enough data
7.5
1973
Not enough data
8.0
2572
|
Verified
Not enough data
8.6
2977
|
Verified
Not enough data
8.0
1662
Integration
Not enough data
8.4
2263
|
Verified
Not enough data
8.2
2367
|
Verified
Not enough data
8.1
2226
|
Verified
Generative AI
Not enough data
7.4
675
Agentic AI - CRM
Not enough data
7.1
212
Not enough data
7.1
210
Not enough data
7.3
209
Not enough data
7.1
211
Not enough data
7.0
210
Not enough data
7.0
210
Not enough data
7.2
210
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.8
7
8.4
527
7.5
6
8.6
624
8.3
7
8.8
651
8.6
7
8.9
658
Organization
8.6
7
9.0
680
8.6
6
8.8
666
10.0
7
8.7
604
Performance Analysis
8.8
7
8.3
558
9.0
7
8.8
667
Sales Analysis
8.8
7
8.5
562
9.0
7
8.7
619
Generative AI
8.8
7
8.2
157
9.4
8
8.3
157
Agentic AI - AI Sales Assistant
Not enough data
7.8
21
8.0
5
8.0
20
9.3
5
8.0
21
Not enough data
8.0
21
9.2
6
8.1
21
9.0
5
8.1
21
9.0
5
8.3
21
Integrated Workflows
Not enough data
8.8
1633
Not enough data
9.0
1680
Not enough data
8.3
1439
Not enough data
8.2
1338
Not enough data
8.8
1524
Not enough data
8.7
1385
Not enough data
8.5
1305
Repeatability and Reportability
Not enough data
8.6
1479
Not enough data
8.7
1548
Not enough data
8.6
1519
Not enough data
8.1
1395
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1245
Not enough data
8.1
1213
Not enough data
8.2
1204
Not enough data
7.8
1084
Not enough data
7.7
1031
Generative AI
Not enough data
7.3
495
Agentic AI - Sales Engagement
Not enough data
7.0
179
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
182
Call Analytics
9.3
186
|
Verified
8.2
302
8.1
137
|
Verified
8.0
270
8.6
160
|
Verified
8.0
279
8.2
169
|
Verified
Feature Not Available
Agent Performance Management
8.3
145
|
Verified
Feature Not Available
8.2
147
|
Verified
7.5
244
8.1
137
|
Verified
7.7
254
Generative AI
Feature Not Available
7.7
113
Agentic AI - Conversation Intelligence
8.6
15
7.5
26
8.6
15
7.6
26
8.8
15
7.8
26
8.7
15
7.4
26
8.6
15
7.8
25
8.4
15
7.4
25
8.3
15
7.5
25
Channels
8.7
81
Not enough data
8.2
57
Not enough data
7.5
56
Not enough data
7.8
69
Not enough data
8.0
64
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.7
67
Not enough data
8.6
62
Not enough data
8.4
59
Not enough data
8.2
63
Not enough data
Feature Not Available
Not enough data
8.2
60
Not enough data
8.2
57
Not enough data
8.0
57
Not enough data
Agentic AI - Contact Center
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
Administrative
8.4
69
Not enough data
8.9
78
Not enough data
8.7
80
Not enough data
8.7
73
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.6
199
|
Verified
Not enough data
8.1
172
|
Verified
Not enough data
7.7
140
|
Verified
Not enough data
7.8
147
|
Verified
Not enough data
8.1
161
|
Verified
Not enough data
7.9
144
|
Verified
Not enough data
Agentic AI - Attribution
6.4
11
Not enough data
6.8
12
Not enough data
6.7
14
Not enough data
6.4
11
Not enough data
Marketing
8.0
157
|
Verified
Not enough data
8.4
163
|
Verified
Not enough data
8.7
204
|
Verified
Not enough data
8.6
200
|
Verified
Not enough data
Reporting
8.6
242
|
Verified
Not enough data
8.5
229
|
Verified
Not enough data
8.1
205
|
Verified
Not enough data
Responses
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Platform
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Autonomy - AI Agents
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Generative AI
Not enough data
9.1
9
Not enough data
9.1
9
Lead Monitoring
8.5
209
|
Verified
Not enough data
8.7
218
|
Verified
Not enough data
8.4
213
|
Verified
Not enough data
Agentic AI - Lead Capture
8.2
23
Not enough data
8.1
22
Not enough data
Data Capture
8.3
211
|
Verified
Not enough data
8.6
211
|
Verified
Not enough data
8.0
175
|
Verified
Not enough data
8.5
212
|
Verified
Not enough data
Analytics
8.5
205
|
Verified
Not enough data
8.5
227
|
Verified
Not enough data
Customization
8.3
168
|
Verified
Not enough data
8.3
174
|
Verified
Not enough data
7.8
163
|
Verified
Not enough data
8.4
199
|
Verified
Not enough data
Customization
9.2
12
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
Additional Functionality
9.4
12
Not enough data
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
Integrations
Not enough data
8.3
524
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
489
Branding & Customizatio
Not enough data
8.6
629
Not enough data
8.7
649
Not enough data
8.4
571
Automatic Rules & Configurations
Not enough data
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Agentic AI - Business Scheduling
Not enough data
7.7
47
Not enough data
7.6
47
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
6.3
8
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.1
8
Not enough data
6.3
8
Not enough data
Internal Use
7.0
23
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
6.7
8
Not enough data
7.6
9
Not enough data
Voice Recognition - AI Voice Assistants
8.6
6
Not enough data
Speech Synthesis - AI Voice Assistants
7.8
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
Security and privacy - AI Voice Assistants
9.2
6
Not enough data
Compatibility - AI Voice Assistants
9.0
5
Not enough data
Agentic AI - Visitor Identification
Not enough data
6.0
17
Agentic AI - Sales Performance Management
Not enough data
6.6
80
Not enough data
6.8
80
Not enough data
6.6
80
Incentives
Not enough data
7.9
770
Not enough data
8.1
847
|
Verified
Not enough data
7.5
718
|
Verified
Not enough data
8.3
943
Personalization
Not enough data
8.4
968
Not enough data
8.5
1098
|
Verified
Not enough data
8.8
1196
|
Verified
Not enough data
8.5
988
|
Verified
Administrative
Not enough data
8.6
1022
|
Verified
Not enough data
8.4
902
|
Verified
Not enough data
8.3
858
Agentic AI - Email Tracking
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Analytics
Not enough data
8.7
2095
Not enough data
8.8
2083
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2135
Not enough data
8.9
2134
Not enough data
8.8
2229
Not enough data
Feature Not Available
Not enough data
8.9
2207
Generative AI
Not enough data
7.5
486
Agentic AI - Sales Analytics
Not enough data
7.0
105
Not enough data
7.1
103
Not enough data
7.3
101
Not enough data
7.3
103
Not enough data
7.2
102
Data Sourcing
Not enough data
8.3
1354
Not enough data
8.4
1424
Not enough data
8.2
1292
Not enough data
8.6
1544
Not enough data
8.4
1387
Predictive Analytics
Not enough data
8.1
1346
Not enough data
8.2
1304
Not enough data
7.8
1132
Not enough data
7.9
1263
Sales Management
Not enough data
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1408
Not enough data
8.9
1619
Agentic AI - Outbound Call Tracking
8.0
10
7.5
63
7.7
10
7.1
61
Calling
9.2
43
8.6
1193
8.7
40
8.1
985
8.8
42
8.6
1153
8.5
40
8.7
1184
8.0
9
7.9
70
Contacts
8.5
42
8.7
1259
8.2
43
8.4
1101
8.6
40
8.6
1161
Insights
8.1
42
9.0
1348
8.3
42
8.7
1189
8.5
39
Feature Not Available
7.5
36
Feature Not Available
7.8
36
8.4
1093
8.3
10
7.5
66
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Analytics
Not enough data
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Learning Management - Sales Enablement
Not enough data
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Revenue Enablement - Sales Enablement
Not enough data
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
558
Not enough data
8.7
457
Not enough data
8.4
389
Not enough data
Tracking
8.6
506
Not enough data
8.9
495
Not enough data
8.6
418
Not enough data
Analytics
8.9
558
Not enough data
9.2
540
Not enough data
8.5
485
Not enough data
8.3
298
Not enough data
Call Routing
8.1
351
Not enough data
8.0
320
Not enough data
7.9
301
Not enough data
Administration
7.9
257
Not enough data
8.7
304
Not enough data
8.9
355
Not enough data
Agentic AI - Inbound Call Tracking
7.4
53
Not enough data
7.7
55
Not enough data
7.7
54
Not enough data
Marketing Operations
8.2
196
Not enough data
8.8
209
Not enough data
8.4
188
Not enough data
8.9
198
Not enough data
7.8
177
Not enough data
7.5
151
Not enough data
Campaign Activity
8.4
196
Not enough data
8.5
225
Not enough data
7.8
178
Not enough data
8.3
195
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
7.5
25
Not enough data
7.7
27
Not enough data
7.6
24
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CallRail and HubSpot Sales Hub are categorized as Conversation Intelligence, AI Sales Assistant, and Outbound Call Tracking
Unique Categories
CallRail is categorized as Inbound Call Tracking, AI Voice Assistants, Online Form Builder, Attribution, Marketing Analytics, Lead Capture, Contact Center, and Live Chat
HubSpot Sales Hub is categorized as Business Scheduling, Sales Engagement, Sales Enablement, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.3%
Real Estate
8.6%
Construction
7.3%
Hospital & Health Care
4.0%
Legal Services
3.5%
Other
41.2%
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Alternatives
Discussions
What is CallRail used for?
2 Comments
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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