Compare BT Contact Center and HubSpot Marketing Hub 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
£6 per month
$0.00
BT Contact Center
Star Rating
(2)2.5 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Entry-Level Pricing
£6 per month
Browse all 3 pricing plansHubSpot Marketing Hub
Star Rating
(12,346)4.4 out of 5
Market Segments
Small-Business (52.5% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansFeatured Products
Sponsored
Netcapz
(0)
Call Center Infrastructure (CCI)
Visit Website
Sponsored
Reaktion
(2)
Call Center Infrastructure (CCI)
Visit Website
Sponsored
rampmetrics
(25)
Call Center Infrastructure (CCI)
Visit Website
Pricing
Entry-Level Pricing
BT Contact Center
BT Mobile 500MB Plan
£6
per month
12 month contract
(Includes your £5 a month discount)
- 500MB Data
- 200 Minutes
- Unlimited BT Wi-fi
HubSpot Marketing Hub
Marketing Hub Free
$0.00
For business owners and marketers who want to start generating website leads and tracking contact activity — for free.
- Forms
- Contact activity
- Contact management
Free Trial
BT Contact Center
No trial information availableHubSpot Marketing Hub
Free Trial is available
Ratings
Meets Requirements
Not enough data
8.5
8,644
Ease of Use
Not enough data
8.6
9,470
Ease of Setup
Not enough data
8.1
5,358
Ease of Admin
Not enough data
8.5
4,502
Quality of Support
Not enough data
8.7
8,190
Has the product been a good partner in doing business?
Not enough data
8.8
4,423
Product Direction (% positive)
Not enough data
8.8
8,303
Features by Category
Email Marketing
Not enough data
8.8
4897
|
Verified
Not enough data
8.9
4767
|
Verified
Not enough data
8.6
4770
|
Verified
Not enough data
8.8
4480
|
Verified
Online Marketing
Not enough data
8.5
4636
|
Verified
Not enough data
8.3
3981
|
Verified
Not enough data
8.1
3701
|
Verified
Not enough data
8.2
4234
|
Verified
Not enough data
8.1
3894
|
Verified
Lead Management
Not enough data
8.6
4422
|
Verified
Not enough data
8.2
4169
|
Verified
Not enough data
8.4
4273
|
Verified
Not enough data
8.0
3788
|
Verified
Not enough data
8.5
4214
|
Verified
Not enough data
8.3
3958
|
Verified
Not enough data
8.4
3937
|
Verified
Not enough data
8.4
3939
|
Verified
Campaign Management
Not enough data
8.2
3547
|
Verified
Not enough data
8.0
3146
|
Verified
Not enough data
8.0
3104
|
Verified
Not enough data
7.3
2262
|
Verified
Social
Not enough data
7.8
3220
|
Verified
Not enough data
8.3
3620
|
Verified
Not enough data
8.2
3589
|
Verified
Not enough data
8.1
3467
|
Verified
Not enough data
7.8
2697
|
Verified
Reporting & Analytics
Not enough data
8.3
4599
|
Verified
Not enough data
8.1
4279
|
Verified
Not enough data
7.6
3444
|
Verified
Not enough data
7.6
3129
|
Verified
Not enough data
7.7
3561
|
Verified
Platform
Not enough data
8.0
2926
|
Verified
Not enough data
8.5
2960
|
Verified
Not enough data
8.7
2926
|
Verified
Not enough data
8.0
1937
|
Verified
Not enough data
7.5
1830
|
Verified
Not enough data
8.6
2764
|
Verified
Not enough data
8.0
2011
|
Verified
Integration
Not enough data
8.4
2937
|
Verified
Not enough data
8.1
2634
|
Verified
Not enough data
8.1
2425
|
Verified
Lead Intelligence
Not enough data
7.8
941
|
Verified
Not enough data
8.0
975
Not enough data
8.1
1020
Lead Management
Not enough data
8.3
1109
Not enough data
7.6
939
Not enough data
8.1
999
Marketing Campaigns
Not enough data
7.9
959
Not enough data
7.4
850
Not enough data
7.6
905
Not enough data
7.9
897
|
Verified
Not enough data
8.2
1055
Campaign Execution
Not enough data
7.9
944
Not enough data
7.9
879
Not enough data
7.7
826
Not enough data
8.8
1192
Messenger
Not enough data
8.1
1068
|
Verified
Not enough data
7.5
896
|
Verified
Not enough data
8.0
1110
|
Verified
Not enough data
7.8
1035
|
Verified
Channels
Not enough data
8.1
1296
|
Verified
Not enough data
8.2
1275
|
Verified
Not enough data
7.2
699
|
Verified
Not enough data
7.0
599
|
Verified
Not enough data
7.6
661
|
Verified
Customers
Not enough data
8.2
1340
|
Verified
Not enough data
8.3
1325
|
Verified
Not enough data
8.3
1473
|
Verified
Not enough data
8.4
1422
|
Verified
Not enough data
8.2
1330
|
Verified
Design and Customization
Not enough data
6.6
21
Not enough data
8.2
20
Not enough data
7.6
20
Not enough data
7.8
21
Campaigns
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.6
18
Not enough data
7.7
18
Integrations
Not enough data
8.3
19
Not enough data
7.3
17
Not enough data
7.1
15
Not enough data
7.1
18
Generative AI
Not enough data
6.2
20
Attribution Modeling
Not enough data
8.2
201
Not enough data
8.0
196
Not enough data
7.7
181
Not enough data
7.6
174
Not enough data
7.1
172
Not enough data
7.7
185
Marketing
Not enough data
7.9
173
Not enough data
7.5
160
Not enough data
8.4
199
Not enough data
8.6
204
Reporting
Not enough data
8.5
225
Not enough data
8.3
212
Not enough data
8.2
218
Platform Basics
Not enough data
8.6
197
Not enough data
8.6
200
Not enough data
8.6
200
Platform Data
Not enough data
8.4
196
Not enough data
8.0
191
Platform Additional Functionality
Not enough data
8.5
216
Platform Basics
Not enough data
8.3
471
Not enough data
8.6
554
Platform Reporting
Not enough data
8.5
570
Not enough data
8.7
613
Content & Collaboration
Not enough data
8.4(won by default)
1127
Not enough data
8.4(won by default)
1182
Not enough data
8.2(won by default)
876
Not enough data
8.4(won by default)
949
Not enough data
8.8(won by default)
1254
Not enough data
8.3(won by default)
816
Social Management
Not enough data
8.2(won by default)
2022
Not enough data
8.7(won by default)
2198
Not enough data
8.4(won by default)
1939
Not enough data
8.4(won by default)
2086
Not enough data
8.1(won by default)
1512
Not enough data
8.3(won by default)
788
Not enough data
7.4(won by default)
162
Platform Basics
Not enough data
8.3
276
Not enough data
8.2
290
Platform Data
Not enough data
8.1
283
Not enough data
8.1
285
Not enough data
8.7
328
Not enough data
8.3
291
Platform Additional Functionality
Not enough data
8.2
275
Not enough data
8.4
295
Not enough data
8.4
290
Platform Interoperability
Not enough data
8.1
480
Social Functionality
Not enough data
8.2
1171
Campaign Management
Not enough data
8.4
1185
Not enough data
8.2
1126
Not enough data
8.2
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
947
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
981
Not enough data
8.1
930
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Targeting
Not enough data
8.4
1058
Not enough data
8.2
975
Not enough data
8.0
873
Not enough data
8.0
851
Platform
Not enough data
8.4
1030
Not enough data
8.2
1176
Not enough data
8.8
1200
Not enough data
8.8
1226
Not enough data
8.6
1050
Not enough data
8.4
1171
Not enough data
8.7
1215
Not enough data
8.5
927
Not enough data
8.4
1119
Page Customization
Not enough data
8.5
1187
|
Verified
Not enough data
8.0
1226
|
Verified
Not enough data
7.9
1116
|
Verified
Not enough data
8.2
1157
|
Verified
Page Optimization
Not enough data
8.2
1022
|
Verified
Not enough data
8.1
1134
|
Verified
Not enough data
8.2
1174
|
Verified
Not enough data
7.9
1061
|
Verified
Integrations
Not enough data
7.5
609
|
Verified
Not enough data
8.8
1093
|
Verified
Not enough data
8.6
1088
|
Verified
Generative AI
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
8.1
636
Not enough data
8.3
667
Not enough data
8.4
685
Lead Management
Not enough data
8.5
751
Not enough data
7.8
629
Not enough data
8.3
700
Marketing Campaigns
Not enough data
8.1
655
Not enough data
7.7
567
Not enough data
8.0
627
Not enough data
8.2
626
Not enough data
8.3
733
Not enough data
8.2
678
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
7.8
1932
|
Verified
Not enough data
8.3
2365
|
Verified
Not enough data
8.1
2141
|
Verified
Not enough data
8.5
2171
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.3
2571
|
Verified
Not enough data
8.4
2809
|
Verified
Not enough data
7.9
2075
|
Verified
Not enough data
8.2
2264
|
Verified
Not enough data
8.1
2102
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
BT Contact Center and HubSpot Marketing Hub share no categories
Unique Categories
BT Contact Center is categorized as Call Center Infrastructure (CCI)
HubSpot Marketing Hub is categorized as Marketing Platforms, Account-Based Web and Content Experiences, Account-Based Orchestration Platforms, Conversational Marketing, Customer Journey Analytics, Account-Based Analytics, Account Data Management, Landing Page Builders, Marketing Analytics, Attribution, Social Media Advertising, Social Media Management, Marketing Automation, and Pop-Up Builder
Reviews
Reviewers' Company Size
BT Contact Center
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Marketing Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
50.0%
Consumer Goods
50.0%
‐
‐
‐
Other
0.0%
Computer Software
16.0%
Marketing and Advertising
13.1%
Information Technology and Services
11.7%
Financial Services
4.7%
Education Management
2.5%
Other
51.9%
Most Helpful Reviews
BT Contact Center
Most Helpful Favorable Review
Verified User in Financial Services
If you need assistance from BT tweet them as the social media account is uk based and they can prioritise your issue. We had an issue with our wifi setup after moving house and had a frustrating conversation with the call centre tweeting them had the issue...
Most Helpful Critical Review
Verified User in Consumer Goods
Support is severely lacking. Service and simple customer service need a major overhaul.
HubSpot Marketing Hub
Most Helpful Favorable Review
Sandra A.
Verified User in Information Technology and Services
In my opinion Hubspot is the best integrated inbound marketing tool in the market. It has all the tools you need to implement an inbound strategy. Moreover is a very dynamic tool that is constantly being updated and enhanced with new features. We have been...
Most Helpful Critical Review
Jeremy F.
Verified User in Information Technology and Services
Like I mentioned above, it's not an seo platform, even though that was one of the things the sales rep mentioned that hubspot could "replace". The metrics are often wrong; for example, new leads for landing pages all say 0%, even though in the Leads...
Verified User in Financial Services
If you need assistance from BT tweet them as the social media account is uk based and they can prioritise your issue. We had an issue with our wifi setup after moving house and had a frustrating conversation with the call centre tweeting them had the issue...
Sandra A.
Verified User in Information Technology and Services
In my opinion Hubspot is the best integrated inbound marketing tool in the market. It has all the tools you need to implement an inbound strategy. Moreover is a very dynamic tool that is constantly being updated and enhanced with new features. We have been...
Verified User in Consumer Goods
Support is severely lacking. Service and simple customer service need a major overhaul.
Jeremy F.
Verified User in Information Technology and Services
Like I mentioned above, it's not an seo platform, even though that was one of the things the sales rep mentioned that hubspot could "replace". The metrics are often wrong; for example, new leads for landing pages all say 0%, even though in the Leads...
Alternatives
Discussions
BT Contact Center has no discussions with answers
What is HubSpot marketing hub?
6 comments
JB
Thorough , user-friendly CRM platform that helps businesses to introduce and implement automation , sales , social media and website management methods in...Read more
How do I easily remove all duplicated contacts?
5 comments
VR
It is also possible to incorporate Google Contacts into your HubSpot ecosystem. By implementing this, you can then utilize mobile applications such as...Read more
What is the best way to use the workflow tool?
4 comments
JS
Workflows are the most powerful (and underutilized) tool in the HubSpot marketing platform! I have so many awesome resources to share with you.
Here's a...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
