Compare BotStar and ChatBot

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At a Glance
BotStar
BotStar
Star Rating
(20)3.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Information
Entry-Level Pricing
Free 50 Sessions/month
Browse all 3 pricing plans
ChatBot
ChatBot
Star Rating
(21)4.4 out of 5
Market Segments
Small-Business (50.0% of reviews)
Information
Entry-Level Pricing
$50 per month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that ChatBot excels in customization options, allowing for extensive control over conversation flows and user interactions, while BotStar's customization features are seen as more limited, which may hinder the ability to tailor experiences to specific business needs.
  • Reviewers mention that ChatBot's quality of support is rated highly, with a score of 9.1, indicating responsive and helpful customer service, whereas BotStar's support is rated lower at 7.9, leading to concerns about timely assistance during critical issues.
  • G2 users highlight that ChatBot offers superior analytics capabilities, providing detailed insights into user interactions and performance metrics, while BotStar's analytics features are considered basic and less informative, which may affect decision-making.
  • Users on G2 appreciate ChatBot's robust API flexibility, allowing for seamless integration with various platforms, whereas BotStar's integration options are perceived as limited, potentially restricting users' ability to connect with other tools effectively.
  • Reviewers say that ChatBot's natural conversation handling is more advanced, with better context management and understanding of complex queries, while BotStar struggles in this area, leading to less satisfactory user interactions.
  • Users report that ChatBot's entry-level pricing of $50 per month is justified by its extensive features and capabilities, while BotStar's free tier for 50 sessions per month is appealing but may not provide enough functionality for growing businesses.
Featured Products
Pricing
Entry-Level Pricing
BotStar
BEGINNER Plan
Free
50 Sessions/month
Browse all 3 pricing plans
ChatBot
Starter
$50
per month
Browse all 4 pricing plans
Free Trial
BotStar
Free Trial is available
ChatBot
Free Trial is available
Ratings
Meets Requirements
8.6
15
9.3
18
Ease of Use
8.3
15
9.3
18
Ease of Setup
8.1
6
8.5
10
Ease of Admin
7.5
6
8.7
10
Quality of Support
7.9
16
9.1
17
Has the product been a good partner in doing business?
6.9
7
9.4
8
Product Direction (% positive)
9.2
14
10.0
17
Features by Category
Not enough data
Not enough data
Responses
Not enough data
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Not enough data
Not enough data
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Not enough data
Not enough data
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Platform
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Not enough data
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Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
BotStar
BotStar
ChatBot
ChatBot
BotStar and ChatBot are categorized as Bot Platforms
Unique Categories
BotStar
BotStar has no unique categories
ChatBot
ChatBot is categorized as Chatbots and AI Chatbots
Reviews
Reviewers' Company Size
BotStar
BotStar
Small-Business(50 or fewer emp.)
73.7%
Mid-Market(51-1000 emp.)
26.3%
Enterprise(> 1000 emp.)
0%
ChatBot
ChatBot
Small-Business(50 or fewer emp.)
50.0%
Mid-Market(51-1000 emp.)
30.0%
Enterprise(> 1000 emp.)
20.0%
Reviewers' Industry
BotStar
BotStar
Marketing and Advertising
26.3%
Information Technology and Services
10.5%
Computer Software
10.5%
Retail
5.3%
Online Media
5.3%
Other
42.1%
ChatBot
ChatBot
Information Technology and Services
20.0%
Retail
15.0%
Internet
15.0%
Financial Services
15.0%
Consumer Services
10.0%
Other
25.0%
Most Helpful Reviews
BotStar
BotStar
Most Helpful Favorable Review
Rabeya K.
RK
Rabeya K.
Verified User in Computer Software

It's easy to work with even a non tech person. Just simply login and select a Facebook page associated with Facebook account and then publish chatbot on Messenger within minutes. BotStar builds 70 chatbot templates from many industries. I have cloned a...

Most Helpful Critical Review
Jason B.
JB
Jason B.
Verified User in Fine Art

The app is great, unfortunately, the company doesn't stand by their promise. I purchased the app through AppSumo for a lifetime deal, but they are not holding up their end of the deal. They just announced they are changing the app to a new Live Chat app,...

ChatBot
ChatBot
Most Helpful Favorable Review
Adenike O.
AO
Adenike O.
Verified User in Information Technology and Services

Botengine is the most dependable chatbot out there when it comes to reliable performance. I do not expect anything less , as Botengine is a brain child of Livechat inc . which I regard as the best help desk software in the industry at the moment. I love...

Most Helpful Critical Review
Sameer G.
SG
Sameer G.
Verified User in Consumer Services

Expensive compared to other better alternatives; for live chat, you have to buy a separate live-chat subscription which is costly too.

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Discussions
BotStar
BotStar Discussions
Will you migrate from Botstar to Chative?
1 comment
Fredy P.
FP
Seems like you must migrate in order to avoid losing your investment. All this is confusing, I checked the emails they sent but did not have a clear answer...Read more
Monty the Mongoose crying
BotStar has no more discussions with answers
ChatBot
ChatBot Discussions
Monty the Mongoose crying
ChatBot has no discussions with answers