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Compare Botsify and Chatfuel

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At a Glance
Botsify
Botsify
Star Rating
(11)4.2 out of 5
Market Segments
Small-Business (63.6% of reviews)
Information
Entry-Level Pricing
$49.00 Per Month
Browse all 2 pricing plans
Chatfuel
Chatfuel
Star Rating
(45)4.4 out of 5
Market Segments
Small-Business (86.0% of reviews)
Information
Entry-Level Pricing
Free Trial
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Chatfuel excels in its Ease of Use with a score of 9.0, making it a preferred choice for those who are new to chatbot creation, while Botsify, with a score of 7.9, is noted to have a steeper learning curve.
  • Reviewers mention that Chatfuel's AI capabilities are robust, particularly in AI Text Generation and AI Text Summarization, scoring 9.2, which enhances user interaction significantly compared to Botsify's offerings.
  • G2 users highlight that Chatfuel's Customization Interface is highly intuitive, scoring 9.0, allowing users to tailor their chatbots easily, whereas Botsify's interface is perceived as less flexible, leading to some frustration among users.
  • Users on G2 report that Chatfuel's Targeting features are exceptional, with a score of 9.7, enabling precise audience segmentation, while Botsify's targeting capabilities are seen as less effective, impacting user engagement.
  • Reviewers mention that Chatfuel's Lead Gathering functionality is highly rated at 9.7, making it easier for businesses to capture potential customers, whereas Botsify's lead gathering tools are considered less comprehensive.
  • Users say that while both platforms offer good support, Chatfuel's Quality of Support is rated at 8.4, slightly lower than Botsify's 8.6, indicating that Botsify may provide a more responsive customer service experience.
Pricing
Entry-Level Pricing
Botsify
Personal Plan
$49.00
Per Month
Browse all 2 pricing plans
Chatfuel
Start 7-day free trial
Free Trial
Browse all 3 pricing plans
Free Trial
Botsify
Free Trial is available
Chatfuel
Free Trial is available
Ratings
Meets Requirements
8.5
8
8.9
36
Ease of Use
7.9
8
9.0
36
Ease of Setup
Not enough data
8.3
25
Ease of Admin
Not enough data
9.0
24
Quality of Support
8.6
6
8.4
31
Has the product been a good partner in doing business?
Not enough data
9.2
22
Product Direction (% positive)
8.3
7
8.6
34
Features by Category
Conversational MarketingHide 14 FeaturesShow 14 Features
Not enough data
8.9
70
Messenger
Not enough data
9.0
7
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
9.0
7
|
Verified
Channels
Not enough data
8.8
7
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
9.7
6
|
Verified
Not enough data
9.2
6
Not enough data
7.8
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Botsify
Botsify
Chatfuel
Chatfuel
Botsify and Chatfuel are categorized as Bot Platforms
Unique Categories
Botsify
Botsify has no unique categories
Chatfuel
Chatfuel is categorized as Conversational Marketing
Reviews
Reviewers' Company Size
Botsify
Botsify
Small-Business(50 or fewer emp.)
63.6%
Mid-Market(51-1000 emp.)
18.2%
Enterprise(> 1000 emp.)
18.2%
Chatfuel
Chatfuel
Small-Business(50 or fewer emp.)
86.0%
Mid-Market(51-1000 emp.)
11.6%
Enterprise(> 1000 emp.)
2.3%
Reviewers' Industry
Botsify
Botsify
Mental Health Care
9.1%
Mechanical or Industrial Engineering
9.1%
Marketing and Advertising
9.1%
Market Research
9.1%
Information Technology and Services
9.1%
Other
54.5%
Chatfuel
Chatfuel
Marketing and Advertising
23.3%
Information Technology and Services
14.0%
Non-Profit Organization Management
7.0%
Government Administration
4.7%
Financial Services
4.7%
Other
46.5%
Most Helpful Reviews
Botsify
Botsify
Most Helpful Favorable Review
Rohit S.
RS
Rohit S.
Verified User in Hospitality

1. It comes with pre built in templates like Travel Agency template, Restaurant template. 2. It take some time to figuring out its integration with facebook messenger but then it work pretty well. 3. One more thing I liked about Botsify is they assign...

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

Manual Language translation No entity and Intent identification Licensing for Google Dialogueflow No Webhooks - call an API inside your chatbot flow to send or get data from other applications No location sharing Lack the e-commerce integrations such...

Chatfuel
Chatfuel
Most Helpful Favorable Review
Rainee T.
RT
Rainee T.
Verified User in Renewables & Environment

In my work, I wear a lot of different hats and, while I like to learn, some subjects take longer than I have to give. One of those, it turns out, is learning how to code a Facebook Messenger bot. I needed something free and easy to use -- Chatfuel was...

Most Helpful Critical Review
Felix B.
FB
Felix B.
Verified User in Consumer Goods

The Chatfuel pricing structure. The reason I am writing this review is to make it visible that Chatfuel will automatically increase your plan each month by default as your amount of "subscribers" increases. What I didn't understand was that ALL...

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Discussions
Botsify
Botsify Discussions
Monty the Mongoose crying
Botsify has no discussions with answers
Chatfuel
Chatfuel Discussions
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