Compare Botpress and Microsoft Bot Framework 
At a Glance
Market Segments
Small-Business (79.4% of reviews)
Mid-Market (60.0% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Botpress
Star Rating
(317)4.6 out of 5
Market Segments
Small-Business (79.4% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansMicrosoft Bot Framework
Star Rating
(10)4.5 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Bot FrameworkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Botpress excels in its Customization Interface with a score of 8.3, allowing for a more tailored user experience, while Microsoft Bot Framework, with a score of 8.0, offers less flexibility in this area.
- Reviewers mention that Microsoft Bot Framework shines in AI Text Generation with a high score of 9.5, making it a preferred choice for those needing advanced generative AI capabilities, whereas Botpress scores 8.4, indicating a solid but less robust offering.
- G2 users highlight Botpress's strong performance in Ease of Setup with a score of 8.7, making it user-friendly for small businesses, while Microsoft Bot Framework lacks specific ratings in this area, suggesting a potentially steeper learning curve.
- Users on G2 report that Microsoft Bot Framework has superior Quality of Support with a score of 8.7, which is crucial for businesses that require reliable assistance, compared to Botpress's score of 8.1.
- Reviewers say that Botpress's Natural Language Understanding (NLU) capabilities score 8.3, which is effective for basic conversational needs, while Microsoft Bot Framework's NLU features are not explicitly rated but are generally regarded as more advanced.
- Users report that Botpress offers a more favorable Product Direction with a score of 9.5, indicating a strong commitment to future improvements, while Microsoft Bot Framework achieves a perfect score of 10.0, suggesting a very clear and positive roadmap ahead.
Featured Products
Sponsored
InsertChat
(3)
Customer Self-Service
Visit Website
Sponsored
Squirro
(8)
Customer Self-Service
Visit Website
Sponsored
Customerly
(34)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Microsoft Bot Framework
No pricing availableFree Trial
Botpress
Free Trial is available
Microsoft Bot Framework
No trial information availableRatings
Meets Requirements
8.5
265
8.7
9
Ease of Use
8.5
274
8.9
9
Ease of Setup
8.6
188
Not enough data
Ease of Admin
8.6
157
Not enough data
Quality of Support
8.1
232
8.7
9
Has the product been a good partner in doing business?
8.7
147
Not enough data
Product Direction (% positive)
9.5
274
10.0
9
Features by Category
Messenger
8.3
49
Not enough data
8.5
52
Not enough data
7.8
50
Not enough data
8.3
50
Not enough data
Channels
7.8
50
Not enough data
8.8
50
Not enough data
7.0
48
Not enough data
6.5
47
Not enough data
7.5
46
Not enough data
Customers
7.9
48
Not enough data
7.9
48
Not enough data
8.1
47
Not enough data
8.8
48
Not enough data
8.2
45
Not enough data
Responses
8.3
89
Not enough data
8.1
89
Not enough data
8.3
90
Not enough data
Automation - AI Agents
8.0
32
Not enough data
8.4
31
Not enough data
8.1
31
Not enough data
7.6
32
Not enough data
8.0
32
Not enough data
Platform
8.5
92
Not enough data
8.4
91
Not enough data
7.8
87
Not enough data
Autonomy - AI Agents
7.7
31
Not enough data
7.7
32
Not enough data
8.1
31
Not enough data
7.9
32
Not enough data
Generative AI
8.5
53
Not enough data
8.3
54
Not enough data
Responses
8.5
152
Not enough data
8.3
148
Not enough data
7.8
148
Not enough data
8.2
146
Not enough data
7.7
144
Not enough data
Platform
8.0
147
Not enough data
8.4
151
Not enough data
8.1
150
Not enough data
8.1
145
Not enough data
7.4
145
Not enough data
8.1
147
Not enough data
8.4
146
Not enough data
Generative AI
8.2
99
Not enough data
8.2
95
Not enough data
Generative AI
8.4
118
Feature Not Available
8.3
117
Feature Not Available
Generative AI
8.2
81
Not enough data
Self-Service Experience
8.2
92
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
89
Not enough data
8.0
88
Not enough data
Self-Service Platform
7.8
89
Not enough data
8.6
91
Not enough data
8.7
90
Not enough data
8.3
89
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.8
13
Not enough data
8.5
13
Not enough data
8.2
13
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.5
14
Not enough data
8.8
14
Not enough data
Feature Not Available
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.5
13
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
Security and Compliance - Generative AI Infrastructure
8.3
12
Not enough data
8.5
13
Not enough data
Feature Not Available
Not enough data
Usability and Support - Generative AI Infrastructure
8.3
13
Not enough data
8.5
13
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Not enough data
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
Not enough data
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
Not enough data
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress and Microsoft Bot Framework are categorized as Bot Platforms
Unique Categories
Botpress is categorized as Large Language Model Operationalization (LLMOps), Generative AI Infrastructure, AI Agents, Conversational Marketing, Chatbots, and Customer Self-Service
Microsoft Bot Framework has no unique categories
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Bot Framework
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.3%
Computer Software
10.8%
Marketing and Advertising
10.5%
Consulting
7.3%
Higher Education
3.8%
Other
54.2%
Information Technology and Services
70.0%
Higher Education
10.0%
Computer Software
10.0%
Automotive
10.0%
‐
Other
0.0%
Most Helpful Reviews
Botpress
Most Helpful Favorable Review
Joseph D.
Verified User in E-Learning
On top of the amazing Cloud platform which might I add is free to users with less than 3 bots and less than 1000 chats a month, the community very well is my favorite part of Botpress. The comradery and people working to help new and experienced alike is...
Most Helpful Critical Review
Anthony B.
Verified User in Non-Profit Organization Management
Extremely weak emphasis on basics. For instance, I wanted the bot to greet them the moment a user opens or re-opens the window, but even with net-enabled gpt4 I couldn't figure it out. That feature's so basic it should have a button. Heck, the default setup...
Microsoft Bot Framework
Most Helpful Favorable Review
Ajit K.
Verified User in Computer Software
It's very wonderful platform to build , test and deploy any type of AI bots. It helps a lot reducing customer queries. It's is indeed platform when you have auto approvals. You can easily creates bots using this framework and you can integrate them with...
Most Helpful Critical Review
Joseph D.
Verified User in E-Learning
On top of the amazing Cloud platform which might I add is free to users with less than 3 bots and less than 1000 chats a month, the community very well is my favorite part of Botpress. The comradery and people working to help new and experienced alike is...
Ajit K.
Verified User in Computer Software
It's very wonderful platform to build , test and deploy any type of AI bots. It helps a lot reducing customer queries. It's is indeed platform when you have auto approvals. You can easily creates bots using this framework and you can integrate them with...
Anthony B.
Verified User in Non-Profit Organization Management
Extremely weak emphasis on basics. For instance, I wanted the bot to greet them the moment a user opens or re-opens the window, but even with net-enabled gpt4 I couldn't figure it out. That feature's so basic it should have a button. Heck, the default setup...
Discussions
Is Botpress open source?
2 comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
Is it possible to translate the backend to german? Some of our clients would prefer that.
1 comment
MM
Hi Frank, It's possible to translate it, but we haven't done it yet. It's currently available only in English and French. I suggest you request this as a...Read more
How do you use Botpress?
1 comment
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Microsoft Bot Framework has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
