Compare Boost.ai and Kore.AI 
At a Glance
Market Segments
Mid-Market (41.7% of reviews)
Enterprise (44.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Boost.ai
Star Rating
(17)4.8 out of 5
Market Segments
Mid-Market (41.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Boost.aiKore.AI
Star Rating
(385)4.7 out of 5
Market Segments
Enterprise (44.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kore.AI excels in its Natural Language Understanding (NLU) with a score of 9.2, while Boost.ai follows closely with a score of 9.0. Reviewers mention that Kore.AI's NLU capabilities allow for more nuanced conversations, making it a preferred choice for complex customer interactions.
- Reviewers mention that Boost.ai shines in Customization, scoring 9.2 compared to Kore.AI's 8.8. Users on G2 appreciate Boost.ai's flexibility in tailoring responses and workflows to fit specific business needs, enhancing user experience.
- G2 users highlight that Kore.AI has a strong Quality of Support with a score of 8.8, but Boost.ai outperforms with a score of 9.4. Users report that Boost.ai's support team is highly responsive and effective in resolving issues quickly.
- Users say that both platforms offer robust Integration capabilities, but Boost.ai edges out with a score of 9.2 compared to Kore.AI's 9.0. Reviewers mention that Boost.ai's seamless integration with various third-party applications enhances its usability in diverse environments.
- Reviewers mention that Kore.AI's Generative AI features, particularly in AI Text Generation, score 9.1, showcasing its ability to create contextually relevant content. In contrast, Boost.ai's score of 8.9 indicates it may not be as strong in this area, according to user feedback.
- Users on G2 report that Boost.ai's Omnichannel capabilities score 8.9, providing a consistent experience across different platforms, while Kore.AI also scores 8.9 but lacks some of the advanced features that Boost.ai offers, such as proactive engagement strategies.
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Pricing
Entry-Level Pricing
Boost.ai
No pricing availableKore.AI
No pricing availableFree Trial
Boost.ai
Free Trial is available
Kore.AI
Free Trial is available
Ratings
Meets Requirements
9.4
9
9.0
288
Ease of Use
9.6
9
9.1
289
Ease of Setup
9.6
8
9.1
186
Ease of Admin
9.6
8
8.9
167
Quality of Support
9.4
9
8.8
280
Has the product been a good partner in doing business?
9.2
8
9.1
157
Product Direction (% positive)
10.0
8
9.7
284
Features by Category
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
9.0
168
Not enough data
9.0
156
Not enough data
9.1
172
Automation - AI Agents
Not enough data
8.5
21
Not enough data
8.5
21
Not enough data
8.3
21
Not enough data
8.7
21
Not enough data
9.1
21
Platform
Not enough data
9.1
170
Not enough data
9.0
170
Not enough data
9.0
156
Autonomy - AI Agents
Not enough data
8.5
21
Not enough data
8.7
21
Not enough data
9.0
21
Not enough data
8.7
21
Generative AI
Not enough data
8.9
107
Not enough data
8.9
107
Responses
9.2
6
8.8
223
9.4
6
8.8
219
9.3
7
8.8
204
9.0
7
8.8
215
Not enough data
8.8
196
Platform
9.3
5
8.9
210
9.0
7
8.9
219
9.7
5
8.7
211
9.0
8
8.8
220
9.0
7
8.6
204
9.3
7
8.8
209
9.3
7
8.9
208
Generative AI
Feature Not Available
9.1
135
Feature Not Available
9.1
134
Conversational Platform
Not enough data
8.9
136
Not enough data
8.9
136
Not enough data
8.9
136
Not enough data
9.0
135
Support Automation
Not enough data
8.9
133
Not enough data
8.8
131
Not enough data
8.9
135
Not enough data
8.9
133
Generative AI
Feature Not Available
8.9
92
Feature Not Available
8.9
91
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.9
45
Not enough data
9.2
45
Interaction
Not enough data
8.4
45
Not enough data
8.9
44
Not enough data
8.9
44
Not enough data
9.0
44
Not enough data
8.9
45
Learning
Not enough data
9.1
45
Not enough data
8.5
45
Content Generation
Not enough data
8.8
45
Not enough data
8.7
45
System
Not enough data
8.9
45
Not enough data
8.9
45
Not enough data
8.8
45
Not enough data
8.7
45
Generative AI
Not enough data
9.0
83
Not enough data
9.0
83
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
Categories
Categories
Shared Categories
Boost.ai and Kore.AI are categorized as Bot Platforms, Conversational Support, and Chatbots
Reviews
Reviewers' Company Size
Boost.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
25.0%
Telecommunications
16.7%
Financial Services
16.7%
Real Estate
8.3%
Insurance
8.3%
Other
25.0%
Information Technology and Services
26.5%
Computer Software
21.1%
Banking
9.9%
Consulting
3.6%
Computer & Network Security
3.3%
Other
35.5%
Most Helpful Reviews
Boost.ai
Most Helpful Favorable Review
Verified User in Telecommunications
Their customer success managers are very hands-on and very dedicated. Their platform is also ever evolving and they are in the forefront of incorporating OpenAI in a very good manner.
Most Helpful Critical Review
Kore.AI
Most Helpful Favorable Review
Paneendra G.
Verified User in Hospital & Health Care
Creating dialogue callflows and Machin Learning training. Kore support is excellent
Most Helpful Critical Review
AMAR T.
Verified User in Management Consulting
The interface is not user friendly. Needs improvement in User interface and help documentation.
Verified User in Telecommunications
Their customer success managers are very hands-on and very dedicated. Their platform is also ever evolving and they are in the forefront of incorporating OpenAI in a very good manner.
Paneendra G.
Verified User in Hospital & Health Care
Creating dialogue callflows and Machin Learning training. Kore support is excellent
AMAR T.
Verified User in Management Consulting
The interface is not user friendly. Needs improvement in User interface and help documentation.
Alternatives
Discussions
Boost.ai has no discussions with answers
Kore.AI has no discussions with answers
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