Compare BookSteam and SimplyBook.me 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
$19.95 0 Users Per Month
$0
BookSteam
Star Rating
(16)4.7 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
$19.95 0 Users Per Month
Browse all 4 pricing plansSimplyBook.me
Star Rating
(104)4.4 out of 5
Market Segments
Small-Business (80.8% of reviews)
Entry-Level Pricing
$0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SimplyBook.me excels in its "Confirmations & Reminders" feature, scoring a high 9.3, which helps businesses ensure that clients are reminded of their appointments effectively. In contrast, BookSteam does not have a comparable rating for this feature, indicating a potential gap in client communication.
- Reviewers mention that BookSteam shines in "Quality of Support," achieving a score of 9.6, which suggests that users feel well-supported and valued. Conversely, SimplyBook.me, while still strong at 8.6, may not provide the same level of responsive assistance, according to user feedback.
- G2 users highlight that SimplyBook.me offers robust "Time Zone Detection" capabilities with a score of 9.7, making it particularly useful for businesses with clients in different regions. BookSteam, however, does not emphasize this feature, which could lead to scheduling confusion for international clients.
- Users on G2 report that BookSteam's "Ease of Setup" is rated at 8.7, indicating a smoother onboarding process compared to SimplyBook.me's score of 7.5. This suggests that new users may find BookSteam more user-friendly when getting started.
- Reviewers mention that SimplyBook.me's "Appointment Follow-Up" feature scores 8.7, which is beneficial for maintaining client relationships post-appointment. BookSteam lacks a specific mention of this feature, which could impact user engagement after services are rendered.
- Users say that SimplyBook.me's "Branding & Customization" options, particularly the "Custom Booking Page," are well-received, scoring 9.3. In contrast, BookSteam's offerings in this area are less highlighted, which may limit businesses looking to create a personalized client experience.
Featured Products
Sponsored
Default
(52)
Online Appointment Scheduling
Visit Website
Pricing
Entry-Level Pricing
BookSteam
Solo
$19.95
0 Users Per Month
- Unlimited Bookings
- Service Scheduling
- Resource Scheduling
SimplyBook.me
Free
$0
Free System for up to 50 bookings a month
- 1 Plugins + No Limit on service providers
Free Trial
BookSteam
Free Trial is available
SimplyBook.me
Free Trial is available
Ratings
Meets Requirements
9.3
14
8.7
86
Ease of Use
9.3
14
8.2
86
Ease of Setup
8.7
5
7.5
63
Ease of Admin
9.7
5
8.1
62
Quality of Support
9.6
14
8.6
72
Has the product been a good partner in doing business?
10.0
5
8.8
61
Product Direction (% positive)
10.0
13
7.9
85
Features by Category
Business Administration - Spa Management
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Marketing - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Notifications
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.3
5
Settings
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Personalization
Not enough data
9.3
5
Not enough data
8.0
5
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BookSteam and SimplyBook.me are categorized as Online Appointment Scheduling
Unique Categories
BookSteam has no unique categories
SimplyBook.me is categorized as Spa and Salon Management and Business Scheduling
Reviews
Reviewers' Company Size
BookSteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SimplyBook.me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
33.3%
Market Research
6.7%
Human Resources
6.7%
Hospitality
6.7%
Hospital & Health Care
6.7%
Other
40.0%
Health, Wellness and Fitness
15.4%
Information Technology and Services
5.8%
Higher Education
5.8%
Education Management
5.8%
Sports
4.8%
Other
62.5%
Most Helpful Reviews
BookSteam
Most Helpful Favorable Review
Verified User in Computer & Network Security
booksteam.com has removed scheduling limitations for our business, we always wanted to adapt online scheduling but never made the move until now and we're glad we did. We tried around 5 different programs but chose booksteam for its ease of use, lots of...
Most Helpful Critical Review
SimplyBook.me
Most Helpful Favorable Review
Melissa C.
Verified User in Individual & Family Services
I like that it's very clean and straight forward to use. I like that i can speak to anyone straight away whenever i need help and they always respond to my requests. I enjoy the promotional options as i think its a great way to market your business which...
Most Helpful Critical Review
Verified User in Airlines/Aviation
The pricing can be relatively expensive and if it’s cheap there is usually a catch.
Verified User in Computer & Network Security
booksteam.com has removed scheduling limitations for our business, we always wanted to adapt online scheduling but never made the move until now and we're glad we did. We tried around 5 different programs but chose booksteam for its ease of use, lots of...
Melissa C.
Verified User in Individual & Family Services
I like that it's very clean and straight forward to use. I like that i can speak to anyone straight away whenever i need help and they always respond to my requests. I enjoy the promotional options as i think its a great way to market your business which...
Verified User in Airlines/Aviation
The pricing can be relatively expensive and if it’s cheap there is usually a catch.
Alternatives
Discussions
BookSteam has no discussions with answers
Do you have Live Help?
2 comments
BT
Yes, but not 24x7.Read more
Where do I find answers to any questions that might arise?
1 comment
Official Response from SimplyBook.me
We have made an extensive Wikipedia to help you find quick answers to all of your questions.
Please click here to visit our SimplyBook.me...Read more
Dear SimplyBook team, do you have any tutorials to help me to get started?
1 comment
Official Response from SimplyBook.me
Dear User,
Yes we do have plenty of video tutorials on our appointment scheduling news blog, please check it out...Read more
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