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Compare Bettermode and Khoros Service 
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At a Glance
Market Segments
Small-Business (63.7% of reviews)
Enterprise (36.4% of reviews)
Entry-Level Pricing
Free
No pricing available
Bettermode
Star Rating
(117)4.7 out of 5
Market Segments
Small-Business (63.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansKhoros Service
Star Rating
(40)4.4 out of 5
Market Segments
Enterprise (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Khoros ServiceBettermode vs Khoros Service
When assessing the two solutions, reviewers found Bettermode easier to use, set up, and administer. Reviewers also preferred doing business with Bettermode overall.
- Reviewers felt that Bettermode meets the needs of their business better than Khoros Service.
- When comparing quality of ongoing product support, reviewers felt that Bettermode is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Bettermode over Khoros Service.
Pricing
Entry-Level Pricing
Bettermode
Free
Free
Ideal for hobbyists and individuals or for those getting started bringing their community dream to life.
- Bettermode.io Domain
- Bettermode Badge
- No-code Customization
Khoros Service
No pricing availableFree Trial
Bettermode
Free Trial is available
Khoros Service
No trial information availableRatings
Meets Requirements
8.9
72
8.5
27
Ease of Use
9.2
73
8.2
27
Ease of Setup
9.2
68
7.8
17
Ease of Admin
9.4
70
8.0
10
Quality of Support
9.3
68
8.5
26
Has the product been a good partner in doing business?
9.5
67
8.3
9
Product Direction (% positive)
10.0
65
8.7
27
Features by Category
Account Options
8.8
12
Not enough data
8.8
16
Not enough data
8.5
12
Not enough data
9.2
14
Not enough data
8.9
11
Not enough data
9.0
14
Not enough data
Q&A Tools
8.8
17
Not enough data
9.1
18
Not enough data
8.8
18
Not enough data
8.1
15
Not enough data
8.3
15
Not enough data
8.6
6
Not enough data
8.8
7
Not enough data
8.1
8
Not enough data
7.5
8
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Drag and Drop App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
9.0(won by default)
7
Not enough data
8.6(won by default)
6
Not enough data
8.3(won by default)
5
Channels
Not enough data
8.0(won by default)
5
Not enough data
9.3(won by default)
7
Not enough data
7.3(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
8.3(won by default)
5
Insight
Not enough data
7.6(won by default)
7
Not enough data
8.8(won by default)
7
Not enough data
8.3(won by default)
6
Not enough data
8.3(won by default)
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Publishing
8.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Building
8.9
38
Not enough data
8.0
34
Not enough data
7.0
20
Not enough data
8.5
17
Not enough data
8.5
20
Not enough data
8.0
19
Not enough data
Community Improvement
7.1
20
Not enough data
5.4
19
Not enough data
6.0
18
Not enough data
6.8
19
Not enough data
Customer Analytics
7.7
35
Not enough data
8.8
46
Not enough data
7.6
40
Not enough data
7.5
32
Not enough data
Community Management
8.6
43
Not enough data
8.4
43
Not enough data
7.9
19
Not enough data
Community Analytics
8.2
19
Not enough data
6.9
20
Not enough data
7.2
18
Not enough data
8.4
19
Not enough data
Agentic AI - Online Community Management
5.0
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.0
5
Not enough data
7.0
5
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bettermode and Khoros Service share no categories
Unique Categories
Bettermode is categorized as Q&A Platforms, Online Community Management, Drag and Drop App Builder, and No-Code Development Platforms
Khoros Service is categorized as Digital Customer Service Platforms, Social Customer Service, Live Chat, Customer Self-Service, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Bettermode
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Khoros Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.3%
Information Technology and Services
12.4%
Health, Wellness and Fitness
8.0%
Professional Training & Coaching
6.2%
Marketing and Advertising
6.2%
Other
54.0%
Telecommunications
15.2%
Outsourcing/Offshoring
9.1%
Marketing and Advertising
9.1%
Consumer Services
9.1%
Hospitality
6.1%
Other
51.5%
Alternatives
Discussions
Bettermode has no discussions with answers
What do online communities do?
1 Comment
AM
Online communities increase customer engagement with the product/service and decrease customer service cost by replacing it with online knowledge sharing and...Read more
What is a community khoros?
1 Comment
MV
Khoros is a platform for digital-first customer engagementRead more
Khoros Service has no more discussions with answers
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