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Compare Betterment at Work and Human Interest 401(k)

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At a Glance
Betterment at Work
Betterment at Work
Star Rating
(212)4.0 out of 5
Market Segments
Small-Business (72.5% of reviews)
Information
Entry-Level Pricing
$100.00 100 per month + $5/monthly record keeping per active participant + 0.25% advisory fee + one-time implementation fee of $500
Browse all 3 pricing plans
Human Interest 401(k)
Human Interest 401(k)
Star Rating
(1,431)4.3 out of 5
Market Segments
Small-Business (80.6% of reviews)
Information
Entry-Level Pricing
$120.00 120 per month + $5 per eligible employee per month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Human Interest 401(k) excels in its Education Tools with a score of 9.4, providing comprehensive resources that help employees understand their retirement options, while Betterment at Work, although still strong, does not match this level of educational support.
  • Reviewers mention that Human Interest 401(k) offers superior Quality of Support with a score of 8.2, highlighting responsive customer service and effective problem resolution, whereas Betterment at Work's support is rated lower at 7.2, indicating potential delays in assistance.
  • G2 users indicate that Human Interest 401(k) shines in Client Portal functionality, scoring 9.3, which allows for seamless user experience and easy access to account information, while Betterment at Work's portal is rated lower at 8.1, suggesting a less intuitive interface.
  • Users on G2 report that Human Interest 401(k) has a more robust Onboarding process for Administrators, scoring 8.4 compared to Betterment at Work's 7.4, making it easier for new users to get started and manage their accounts effectively.
  • Reviewers mention that Human Interest 401(k) provides better Compliance features, scoring 8.8, which helps businesses navigate IRS regulations more effectively, while Betterment at Work's compliance features are rated slightly lower at 8.6, indicating a potential gap in regulatory support.
  • Users say that Human Interest 401(k) offers superior Real-time data access with a score of 9.0, allowing users to monitor their investments instantly, whereas Betterment at Work's real-time capabilities are rated lower, which may hinder timely decision-making for users.
Featured Products
Pricing
Entry-Level Pricing
Betterment at Work
Essential
$100.00
100 per month + $5/monthly record keeping per active participant + 0.25% advisory fee + one-time implementation fee of $500
Browse all 3 pricing plans
Human Interest 401(k)
Essentials
$120.00
120 per month + $5 per eligible employee per month
Browse all 3 pricing plans
Free Trial
Betterment at Work
No trial information available
Human Interest 401(k)
No trial information available
Ratings
Meets Requirements
8.7
194
8.9
1,117
Ease of Use
8.7
201
8.9
1,129
Ease of Setup
8.1
171
8.8
1,022
Ease of Admin
8.5
175
8.9
1,003
Quality of Support
7.3
190
8.2
1,066
Has the product been a good partner in doing business?
8.1
175
8.7
1,001
Product Direction (% positive)
8.0
193
7.7
1,060
Features by Category
9.2
124
Not enough data
Platform Content
9.4
9
Not enough data
9.4
9
Not enough data
9.1
9
Not enough data
Platform Basics
9.1
9
Not enough data
9.8
9
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
Platform Additional Functionality
9.3
9
Not enough data
9.8
9
Not enough data
8.3
8
Not enough data
9.3
9
Not enough data
Platform Data
8.5
9
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
Investment Portfolio ManagementHide 10 FeaturesShow 10 Features
8.4
136
Not enough data
Functionality
7.7
18
Not enough data
7.8
19
Not enough data
9.4
18
Not enough data
8.4
18
Not enough data
8.8
18
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Integration
8.5
18
Not enough data
8.4
15
Not enough data
Feature Not Available
Not enough data
8.2
1,564
8.7
6,718
Onboarding
7.5
179
8.4
793
8.6
180
8.7
799
Dashboard
8.5
174
8.8
768
8.1
175
8.6
755
8.3
171
8.8
759
Compliance
8.6
171
8.7
678
8.4
170
8.7
693
Administration
8.3
172
8.7
744
7.9
172
8.5
729
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Betterment at Work
Betterment at Work
Human Interest 401(k)
Human Interest 401(k)
Betterment at Work and Human Interest 401(k) are categorized as 401(k)
Unique Categories
Betterment at Work
Betterment at Work is categorized as Investment Portfolio Management and Financial Wellness
Human Interest 401(k)
Human Interest 401(k) has no unique categories
Reviews
Reviewers' Company Size
Betterment at Work
Betterment at Work
Small-Business(50 or fewer emp.)
72.5%
Mid-Market(51-1000 emp.)
26.1%
Enterprise(> 1000 emp.)
1.4%
Human Interest 401(k)
Human Interest 401(k)
Small-Business(50 or fewer emp.)
80.6%
Mid-Market(51-1000 emp.)
19.1%
Enterprise(> 1000 emp.)
0.3%
Reviewers' Industry
Betterment at Work
Betterment at Work
Computer Software
9.2%
Information Technology and Services
6.8%
Financial Services
6.3%
Non-Profit Organization Management
4.8%
Marketing and Advertising
4.8%
Other
68.1%
Human Interest 401(k)
Human Interest 401(k)
Computer Software
7.6%
Construction
6.6%
Information Technology and Services
5.9%
Hospital & Health Care
5.9%
Non-Profit Organization Management
4.0%
Other
69.9%
Most Helpful Reviews
Betterment at Work
Betterment at Work
Most Helpful Favorable Review
Yuni .
Y
Yuni .
Verified User in Marketing and Advertising

Betterment provides a modern take on the 401k. Other providers seem to have a UX that has remained untouched since the 90s as well as horrible customer service (seemingly) designed to make changes difficult. Betterment's platform is incredibly easy to...

Most Helpful Critical Review
Ian L.
IL
Ian L.
Verified User in Marketing and Advertising

The integration process with Justworks was not as seamless as promised. After onboarding, I discovered that manual synchronization was required between the two platforms. Additionally, Betterment's support options were limited to email, as screen-sharing...

Human Interest 401(k)
Human Interest 401(k)
Most Helpful Favorable Review
Louis V H.
LH
Louis V H.
Verified User in Mental Health Care

I had been looking into a 401K company for our small nonprofit and I am very pleased I went with Human Interest. Everything has been straightforward and we receive frequent updates on the status on our employee investments. In addition, Human Interest works...

Most Helpful Critical Review
DM
Darin M.
Verified User in Consumer Goods

Their inabilty to fix errors they caused in a timely manner.

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Betterment at Work
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Discussions
Betterment at Work
Betterment at Work Discussions
Monty the Mongoose crying
Betterment at Work has no discussions with answers
Human Interest 401(k)
Human Interest 401(k) Discussions
Utilizing more Graphs on Website
2 comments
Adam R.
AR
Unfortunately, I cannot comment on the graphs from Human Interest, except that the company have hijacked my assets without notifying me. For one month (so...Read more
Share your experience with Human Interest integration with payroll system.
2 comments
Adam R.
AR
My experience with Human Interest's integration is that the company have hijacked my assets without notifying me. For one month (so far), they have rejected...Read more
Is it legal to take custody of someone's assets without notifying them or allowing them to access them?
2 comments
Mitzy B.
MB
Adam, can you please reach out to our team - advocate@humaninterest.com? They'll be able to assist you best. Thanks! Read more