Compare BenchmarkONE and Keap 
At a Glance
Market Segments
Small-Business (79.5% of reviews)
Small-Business (88.8% of reviews)
Entry-Level Pricing
$0.00
Starting at $249.00 1500 Contacts Per Month
BenchmarkONE
Star Rating
(187)4.5 out of 5
Market Segments
Small-Business (79.5% of reviews)
Entry-Level Pricing
$0.00
Browse all 3 pricing plansKeap
Star Rating
(1,561)4.2 out of 5
Market Segments
Small-Business (88.8% of reviews)
Entry-Level Pricing
Starting at $249.00 1500 Contacts Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Keap excels in its Automated Email Responses feature, scoring 8.7, which allows for effective follow-ups, while BenchmarkONE shines with a higher score of 9.3, indicating a more robust automation capability that users find beneficial for nurturing leads.
- Reviewers mention that BenchmarkONE's Ease of Setup is significantly better, with a score of 8.6 compared to Keap's 6.6, making it a more user-friendly option for businesses looking to get started quickly without extensive technical knowledge.
- G2 users highlight that Keap's Quality of Support is rated at 8.3, which is commendable, but BenchmarkONE outperforms with a score of 9.2, suggesting that users experience more responsive and helpful customer service.
- Users on G2 indicate that BenchmarkONE's Dynamic Content feature, rated at 9.0, allows for more personalized marketing efforts compared to Keap's score of 7.7, which can lead to better engagement rates in campaigns.
- Reviewers say that Keap's Sales Force Automation capabilities, particularly in Contact & Account Management (8.4), are strong, but BenchmarkONE's score of 9.2 in the same area suggests a more comprehensive approach to managing customer relationships.
- Users report that while both platforms offer Lead Management, BenchmarkONE's higher score of 9.0 in Lead Nurturing compared to Keap's 8.6 indicates a more effective system for guiding leads through the sales funnel.
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Pricing
Entry-Level Pricing
BenchmarkONE
Free Forever
$0.00
Unlimited Users, 250 Contacts, 500 Emails per month
- Contact Management
- Email Marketing
- Marketing Automation
Keap
Ignite
Starting at $249.00
1500 Contacts Per Month
For smaller teams
- 1,500 Contacts
- 2 Users
- 5 Proven Automations
Free Trial
BenchmarkONE
Free Trial is available
Keap
Free Trial is available
Ratings
Meets Requirements
8.5
157
8.3
1,223
Ease of Use
8.7
158
7.2
1,236
Ease of Setup
8.6
103
6.6
708
Ease of Admin
9.0
105
7.5
700
Quality of Support
9.2
155
8.3
1,207
Has the product been a good partner in doing business?
9.3
105
8.3
697
Product Direction (% positive)
8.8
154
7.7
1,186
Features by Category
Sales Force Automation
9.2
28
|
Verified
8.4
319
|
Verified
Feature Not Available
Feature Not Available
8.8
26
|
Verified
7.8
284
|
Verified
8.5
25
|
Verified
8.0
305
|
Verified
9.0
7
Feature Not Available
9.0
8
7.7
262
|
Verified
9.3
5
7.6
228
|
Verified
8.7
5
7.4
213
|
Verified
9.2
6
7.3
225
|
Verified
Marketing Automation
9.1
28
|
Verified
8.8
336
|
Verified
8.9
27
|
Verified
8.8
325
|
Verified
8.7
24
|
Verified
8.5
315
|
Verified
8.0
18
|
Verified
7.4
246
|
Verified
Customer Support
8.6
7
7.5
235
9.4
8
7.6
257
8.8
8
7.7
268
9.2
6
7.2
230
9.4
6
7.4
228
Reporting & Analytics
8.1
24
|
Verified
7.7
299
|
Verified
8.6
28
|
Verified
8.0
324
|
Verified
8.2
15
|
Verified
6.8
219
Mobile & Social
Feature Not Available
6.4
61
Feature Not Available
6.4
65
8.7
5
7.1
222
|
Verified
Platform
8.8
14
|
Verified
8.0
204
|
Verified
8.3
14
|
Verified
8.2
198
|
Verified
8.0
5
8.3
217
|
Verified
Not enough data
7.0
139
Not enough data
7.3
157
|
Verified
Feature Not Available
7.4
167
|
Verified
9.0
15
|
Verified
8.2
218
|
Verified
Not enough data
7.1
160
Integration
9.2
15
|
Verified
7.8
213
|
Verified
9.3
5
|
Verified
7.8
204
|
Verified
Not enough data
7.9
185
|
Verified
Generative AI
Feature Not Available
6.0
68
Email Marketing
9.1
60
|
Verified
8.4
433
|
Verified
9.0
59
|
Verified
8.7
424
|
Verified
8.7
58
|
Verified
8.1
416
|
Verified
9.3
54
|
Verified
8.7
413
|
Verified
Online Marketing
8.3
42
|
Verified
7.7
384
|
Verified
9.0
16
7.7
334
8.6
7
7.0
253
8.1
43
|
Verified
7.3
343
8.3
11
7.5
255
Lead Management
9.0
53
|
Verified
8.4
368
|
Verified
8.8
51
|
Verified
8.1
353
|
Verified
9.1
52
|
Verified
8.4
364
|
Verified
9.0
53
|
Verified
7.8
291
|
Verified
9.0
52
|
Verified
8.6
355
|
Verified
8.7
45
|
Verified
7.5
289
|
Verified
8.9
49
|
Verified
8.3
354
|
Verified
8.8
44
|
Verified
8.4
349
|
Verified
Campaign Management
9.2
16
8.2
327
|
Verified
8.8
28
|
Verified
8.0
291
8.3
7
7.6
237
7.4
7
7.1
212
Social
7.4
9
6.2
182
8.9
9
6.9
214
|
Verified
8.0
9
6.8
198
7.8
9
6.6
198
|
Verified
7.9
8
6.4
186
|
Verified
Reporting & Analytics
8.0
53
|
Verified
7.8
387
|
Verified
7.7
40
|
Verified
7.1
271
|
Verified
7.3
29
|
Verified
6.9
254
|
Verified
7.2
29
|
Verified
7.3
247
|
Verified
6.3
10
6.2
209
Platform
8.2
29
|
Verified
7.8
262
|
Verified
8.5
27
|
Verified
8.1
239
|
Verified
9.4
8
8.1
252
|
Verified
Not enough data
7.1
158
|
Verified
Not enough data
7.3
161
|
Verified
9.1
34
|
Verified
8.1
250
|
Verified
8.8
7
7.2
181
|
Verified
Integration
8.4
33
|
Verified
7.9
248
|
Verified
8.0
19
|
Verified
7.8
234
|
Verified
8.0
10
|
Verified
7.8
229
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
7.7
103
Not enough data
6.4
86
Not enough data
6.9
86
Not enough data
7.4
94
Edit
Not enough data
7.4
92
Not enough data
8.0
101
Not enough data
7.5
87
Logistics
Not enough data
7.3
95
Not enough data
7.1
91
Not enough data
7.7
92
Not enough data
7.7
89
Generative AI
Not enough data
5.5
47
Not enough data
5.5
47
Customer Requirements
Not enough data
8.7
10
Not enough data
7.9
8
Not enough data
8.9
9
Contracts
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Revenue
Not enough data
9.2
10
Not enough data
8.1
9
Not enough data
8.7
9
Text Messaging
Not enough data
7.9
42
Not enough data
7.3
37
Not enough data
8.1
35
Not enough data
7.4
30
Not enough data
7.0
33
Not enough data
7.2
31
Not enough data
8.5
40
Not enough data
7.9
32
SMS Platform
Not enough data
7.6
30
Not enough data
8.4
37
Not enough data
6.5
25
Not enough data
6.0
25
Not enough data
6.5
26
Not enough data
7.4
30
Invoice Generation
Not enough data
7.8
41
Not enough data
7.8
41
Not enough data
8.0
38
Invoice Processing
Not enough data
7.2
33
Not enough data
7.3
34
Not enough data
7.1
32
Not enough data
7.4
31
Analytics
Not enough data
7.8
36
Not enough data
7.3
32
Not enough data
7.3
30
Not enough data
7.9
37
Integration
Not enough data
7.1
36
Not enough data
8.4
40
Not enough data
6.7
27
Not enough data
7.7
30
Page Customization
Not enough data
8.0
62
Not enough data
7.8
66
Not enough data
7.4
60
Not enough data
7.5
60
Page Optimization
Not enough data
7.1
44
Not enough data
7.5
57
Not enough data
6.8
46
Not enough data
6.2
42
Integrations
Not enough data
7.2
54
Not enough data
8.5
60
Not enough data
7.7
53
Generative AI
Not enough data
Feature Not Available
Lead Monitoring
Not enough data
8.3
97
Not enough data
8.0
92
Not enough data
7.1
80
Data Capture
Not enough data
7.4
83
Not enough data
8.0
89
Not enough data
6.4
69
Not enough data
7.4
84
Analytics
Not enough data
8.3
89
Not enough data
7.7
92
Customization
Not enough data
7.8
96
Not enough data
8.2
93
Not enough data
7.9
93
Not enough data
7.9
87
Data Sourcing
Not enough data
7.1
46
Not enough data
7.7
52
Not enough data
6.9
43
Not enough data
7.4
52
Not enough data
7.5
48
Predictive Analytics
Not enough data
7.6
51
Not enough data
7.6
48
Not enough data
6.5
37
Not enough data
7.0
46
Sales Management
Not enough data
8.0
55
Not enough data
7.2
43
Not enough data
7.6
46
Not enough data
8.1
56
Attribution
Not enough data
7.6
26
Not enough data
7.6
25
Not enough data
7.3
25
Discovery
Not enough data
7.7
26
Not enough data
7.2
25
Not enough data
7.0
20
Management
Not enough data
6.9
20
Not enough data
7.7
21
Platform
Not enough data
7.0
21
Not enough data
7.0
24
Analytics
Not enough data
8.7
104
Not enough data
8.5
103
Not enough data
8.0
91
Customizations
Not enough data
8.2
95
Not enough data
8.9
104
Not enough data
8.2
100
Not enough data
8.4
89
Not enough data
8.3
105
Generative AI
Not enough data
6.0
43
Categories
Categories
Shared Categories
BenchmarkONE and Keap are categorized as Marketing Automation and CRM
Unique Categories
BenchmarkONE has no unique categories
Keap is categorized as SMS Marketing, Quote-to-Cash, Email Template Builder, Invoice Management, Landing Page Builders, Sales Analytics, Lead Scoring, Lead Capture, and Email Tracking
Reviews
Reviewers' Company Size
BenchmarkONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Keap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.8%
Computer Software
8.0%
Information Technology and Services
6.8%
Management Consulting
5.7%
Health, Wellness and Fitness
4.5%
Other
56.3%
Marketing and Advertising
16.8%
Health, Wellness and Fitness
7.5%
Professional Training & Coaching
6.7%
Real Estate
5.6%
Management Consulting
4.1%
Other
59.4%
Most Helpful Reviews
BenchmarkONE
Most Helpful Favorable Review
Donald G. P.
Verified User in Higher Education
I touch on much of what I likea couple of questions down. The fact that I can largely automate my recruiting/marketing is huge plus after working with the clunky ACT! CRM for six years. Timely deliver of pertinent information, e-mail tracking capability...
Most Helpful Critical Review
Verified User in Computer Software
Compared to Salesforce, Hubspot, Marketo, or Act-On, Hatchbuck is extremely limiting, especially when it comes to reporting and automation. It's missing a lot of the core features I've come to expect in CRM/MA tools, and it doesn't integrate with anything...
Keap
Most Helpful Favorable Review
Brooke B.
Verified User in Marketing and Advertising
I've gone automation crazy. As a busy CEO who is both marketing and sales, Keap has helped me take a lot of follow-up tasks off my plate. Huge win.
Most Helpful Critical Review
Alfred R.
Verified User in Management Consulting
1. You can't trust Infusionsoft. 1a. The sales person gave me incorrect information: "You've got everything you need". to find out I ALSO needed to buy 'customerhub'. 1b. Finally, I escalated my case to a manager to promised he would take care of me....
Donald G. P.
Verified User in Higher Education
I touch on much of what I likea couple of questions down. The fact that I can largely automate my recruiting/marketing is huge plus after working with the clunky ACT! CRM for six years. Timely deliver of pertinent information, e-mail tracking capability...
Brooke B.
Verified User in Marketing and Advertising
I've gone automation crazy. As a busy CEO who is both marketing and sales, Keap has helped me take a lot of follow-up tasks off my plate. Huge win.
Verified User in Computer Software
Compared to Salesforce, Hubspot, Marketo, or Act-On, Hatchbuck is extremely limiting, especially when it comes to reporting and automation. It's missing a lot of the core features I've come to expect in CRM/MA tools, and it doesn't integrate with anything...
Alfred R.
Verified User in Management Consulting
1. You can't trust Infusionsoft. 1a. The sales person gave me incorrect information: "You've got everything you need". to find out I ALSO needed to buy 'customerhub'. 1b. Finally, I escalated my case to a manager to promised he would take care of me....
Alternatives
Discussions
BenchmarkONE has no discussions with answers
Is KEAP an Infusionsoft?
4 comments
TN
Keap is an Infusionsoft product.Read more
What else should I be using to fully benefit from the platform?
3 comments
MS
Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just...Read more
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