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At a Glance
Bench
Bench
Star Rating
(77)4.2 out of 5
Market Segments
Small-Business (92.2% of reviews)
Information
Entry-Level Pricing
$249.00 Per Month
Browse all 2 pricing plans
Zeni
Zeni
Star Rating
(63)4.7 out of 5
Market Segments
Small-Business (93.5% of reviews)
Information
Entry-Level Pricing
Starting at $549.00
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Bench excels in its Change Management Skills with a score of 9.6, indicating a strong ability to adapt to client needs, while Zeni's score of 8.8 suggests room for improvement in this area.
  • Reviewers mention that Zeni shines in Responsiveness, achieving a score of 9.7, which reflects its quick turnaround times and effective communication, compared to Bench's score of 8.6.
  • G2 users highlight Bench's superior Quality of Work with a score of 8.5, while Zeni outperforms in Expertise of Team with a score of 9.5, showcasing Zeni's knowledgeable staff.
  • Users on G2 report that Bench maintains a strong performance in Staying within Budget with a score of 9.4, which is higher than Zeni's score of 9.1, indicating better budget management.
  • Reviewers say that Zeni's Professionalism is noteworthy, scoring 9.7, which is significantly higher than Bench's score of 8.9, suggesting a more polished client interaction experience.
  • Users mention that both products perform well in Technical Expertise, with Bench scoring 9.5 and Zeni at 9.6, indicating that both platforms are capable of delivering high-quality technical solutions.
Featured Products
Pricing
Entry-Level Pricing
Bench
Essential
$249.00
Per Month
Browse all 2 pricing plans
Zeni
Full Service Plan
Starting at $549.00
Browse all 3 pricing plans
Free Trial
Bench
Free Trial is available
Zeni
No trial information available
Ratings
Quality of Work
8.5
61
9.4
61
Responsiveness
8.6
64
9.7
60
Expertise of Team
8.6
64
9.5
61
Execution Ability
8.5
63
9.4
60
Communication Skills
8.7
64
9.4
60
Professionalism
8.9
64
9.7
61
Has the product been a good partner in doing business?
8.7
69
9.6
61
Features by Category
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bench
Bench
Zeni
Zeni
Unique Categories
Bench
Bench has no unique categories
Zeni
Zeni has no unique categories
Reviews
Reviewers' Company Size
Bench
Bench
Small-Business(50 or fewer emp.)
92.2%
Mid-Market(51-1000 emp.)
1.3%
Enterprise(> 1000 emp.)
6.5%
Zeni
Zeni
Small-Business(50 or fewer emp.)
93.5%
Mid-Market(51-1000 emp.)
6.5%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Bench
Bench
Computer Software
9.1%
Marketing and Advertising
7.8%
Non-Profit Organization Management
3.9%
Motion Pictures and Film
3.9%
Legal Services
3.9%
Other
71.4%
Zeni
Zeni
Computer Software
24.2%
Marketing and Advertising
9.7%
Information Technology and Services
6.5%
Manufacturing
4.8%
Financial Services
4.8%
Other
50.0%
Most Helpful Reviews
Bench
Bench
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Software

The interface and process are simple enough, and I like the fact that I'm dealing directly with real humans that I can hop on a call with. Also, they reply pretty swiftly.

Most Helpful Critical Review
Arsen N.
AN
Arsen N.
Verified User in Computer Software

Service. I paid more only to have a human backed bookkeeping service to file my taxes. But it didn't happen.

Zeni
Zeni
Most Helpful Favorable Review
ST
Steven T.
Verified User in Accounting

The dashboard where I can see all my data

Most Helpful Critical Review
Angel D.
AD
Angel D.
Verified User in Marketing and Advertising

Lack of any proactive outreach from account managers.

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