Compare Bazaarvoice and PowerReviews 
At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Mid-Market (42.6% of reviews)
Entry-Level Pricing
No pricing available
Custom Monthly
Bazaarvoice
Star Rating
(798)4.2 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BazaarvoicePowerReviews
Star Rating
(195)4.4 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Entry-Level Pricing
Custom Monthly
Learn more about PowerReviewsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice excels in its UGC Management capabilities, with a score of 8.1, allowing brands to effectively curate and display user-generated content. In contrast, PowerReviews shines in Community Q&A with a score of 8.5, providing a robust platform for customer interaction and engagement.
- Reviewers mention that PowerReviews offers superior Reviewer Validation features, scoring 8.8, which enhances the credibility of reviews. Bazaarvoice, while effective, scores lower at 7.9, indicating a potential area for improvement in ensuring review authenticity.
- G2 users highlight that PowerReviews has a more user-friendly Content Creation process, scoring 8.6 compared to Bazaarvoice's 7.2. This difference suggests that users may find it easier to generate and manage content on PowerReviews.
- Users on G2 report that PowerReviews provides better Legal Agreements management, scoring 8.6, which is crucial for compliance and risk management. Bazaarvoice's score of 7.3 indicates that users may face challenges in this area.
- Reviewers say that PowerReviews' Dashboard functionality is more customizable, with a score of 8.4, allowing users to tailor their analytics view. Bazaarvoice's score of 7.8 suggests it may not offer the same level of flexibility in reporting.
- Users report that PowerReviews has a more comprehensive Social Media Management feature set, scoring 6.8, compared to Bazaarvoice's 6.7. This slight edge indicates that PowerReviews may provide better tools for managing social interactions and campaigns.
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Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availablePowerReviews
All Plans
Custom
Monthly
Comprehensive plans catered to the needs of businesses of all sizes.
Free Trial
Bazaarvoice
No trial information availablePowerReviews
No trial information availableRatings
Meets Requirements
8.5
658
8.6
150
Ease of Use
8.1
671
8.4
150
Ease of Setup
7.4
371
8.1
88
Ease of Admin
8.1
367
8.5
94
Quality of Support
8.5
649
9.0
150
Has the product been a good partner in doing business?
8.3
367
9.1
94
Product Direction (% positive)
7.9
642
8.7
139
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Content & Collaboration
8.5
23
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
7.7
19
Not enough data
8.7
24
Not enough data
7.2
21
Not enough data
Social Management
7.8
30
Not enough data
8.4
30
Not enough data
7.7
25
Not enough data
7.8
27
Not enough data
Feature Not Available
Not enough data
7.3
18
Not enough data
7.3
8
Not enough data
Collection
7.8
212
|
Verified
8.4
31
|
Verified
7.8
234
|
Verified
8.6
37
|
Verified
6.9
220
|
Verified
8.2
31
|
Verified
7.4
218
|
Verified
8.6
37
|
Verified
7.1
218
|
Verified
8.5
32
|
Verified
Moderation
7.9
239
|
Verified
8.8
38
|
Verified
7.7
226
|
Verified
8.6
38
|
Verified
7.3
201
|
Verified
8.6
33
|
Verified
Use Cases
7.8
215
|
Verified
8.8
37
|
Verified
7.9
205
|
Verified
8.6
32
|
Verified
7.7
221
|
Verified
8.5
33
|
Verified
Administration
6.4
185
|
Verified
7.8
25
|
Verified
8.0
233
|
Verified
8.3
30
|
Verified
7.3
225
|
Verified
8.4
36
|
Verified
7.4
221
|
Verified
8.8
35
|
Verified
7.2
199
|
Verified
8.5
23
|
Verified
Display Options
6.6
190
|
Verified
8.4
31
|
Verified
6.3
187
|
Verified
8.7
30
|
Verified
6.7
205
|
Verified
8.2
34
|
Verified
7.0
197
|
Verified
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
7.0
5
6.0
46
7.0
5
6.7
44
7.0
5
6.4
48
6.7
5
Integrations
7.0
47
7.0
5
6.8
46
7.0
5
6.6
45
6.7
5
7.2
46
7.0
5
Support
7.0
46
7.7
5
7.5
55
6.0
5
Performance
6.6
50
7.3
5
6.0
45
7.3
5
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
68
Not enough data
7.4
57
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
52
Not enough data
6.9
62
Not enough data
7.8
67
Not enough data
Media Monitoring
6.7
54
Not enough data
6.8
57
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and PowerReviews are categorized as Review Management, User-Generated Content, and Digital Product Sampling
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Online Reputation Management, Social Media Analytics, Social Media Management, and Social Commerce Platforms
PowerReviews has no unique categories
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PowerReviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.6%
Marketing and Advertising
11.9%
Apparel & Fashion
7.4%
Consumer Electronics
5.4%
Other
40.1%
Retail
31.8%
Consumer Goods
15.4%
Apparel & Fashion
6.2%
Food & Beverages
5.6%
Cosmetics
4.1%
Other
36.9%
Most Helpful Reviews
Bazaarvoice
Most Helpful Favorable Review
Verified User in Retail
Nothing, we are forced to use it due to retailer customer preference.
Most Helpful Critical Review
Fonda M.
Verified User in Electrical/Electronic Manufacturing
There were two things that made Bazaarvoice a less than positive experience. The first was that it took months to integrate with our systems. When we contacted Bazaarvoice to request help and move forward with their service we were put into a loop that...
PowerReviews
Most Helpful Favorable Review
Florentin S.
Verified User in Building Materials
The end user experience for the product review engine is great. Looks great on both desktop and mobile and is fairly user friendly. Their integration team for the enterprise level plan was quite helpful through the process and got us up and running in the...
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
Customer Service has a 48 hour response - there is no one to call -- even when the software is to not working
Verified User in Retail
Nothing, we are forced to use it due to retailer customer preference.
Florentin S.
Verified User in Building Materials
The end user experience for the product review engine is great. Looks great on both desktop and mobile and is fairly user friendly. Their integration team for the enterprise level plan was quite helpful through the process and got us up and running in the...
Fonda M.
Verified User in Electrical/Electronic Manufacturing
There were two things that made Bazaarvoice a less than positive experience. The first was that it took months to integrate with our systems. When we contacted Bazaarvoice to request help and move forward with their service we were put into a loop that...
Verified User in Non-Profit Organization Management
Customer Service has a 48 hour response - there is no one to call -- even when the software is to not working
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
How do you deal with management that instructs you to suppress negative reviews?
2 comments
KB
Educate them about being trustworthy and how bad reviews can be turned into good reviews. Bad reviews also validate good reviews (people know you're not...Read more
How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?
1 comment
PT
Great question! That's actually a common misconception. Authenticity and transparency are at the center of our work, so our industry-leading moderation...Read more
How do we integrate other media rich platforms like IG into the PR environment?
1 comment
Official Response from PowerReviews
Hi! We can pull content from Instagram into the PR environment and display it alongside other user-generated images and videos (from reviews) or display it...Read more
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