Easy to configure and set up. Easy to get items restored. Backup points are adequate for most purposes. It's pretty straightforward which means faster setup for the technicians. A "low touch" service which means better margins.
The account management experience is poor, it is the worst experience of any of my current suppliers 1) They always call at 3am in the morning, ignoring the timezone I am in. The one time I picked up and asked them to email me instead of calling, they...
It took 15 minutes to install, configure and begin using. The user interface is intuitive and easy to navigate. Restores within and across environments are easy to execute. The logging is easy to review in the app or from the weekly email sent reporting...
I was a happy customer of Spanning Backup for G Suite for the last 3 years. However, I was contacted this morning that my contract had surpassed its data cap and I would be charged an unspecific amount of money. The shocking part to me was that I did not...
Easy to configure and set up. Easy to get items restored. Backup points are adequate for most purposes. It's pretty straightforward which means faster setup for the technicians. A "low touch" service which means better margins.
It took 15 minutes to install, configure and begin using. The user interface is intuitive and easy to navigate. Restores within and across environments are easy to execute. The logging is easy to review in the app or from the weekly email sent reporting...
The account management experience is poor, it is the worst experience of any of my current suppliers 1) They always call at 3am in the morning, ignoring the timezone I am in. The one time I picked up and asked them to email me instead of calling, they...
I was a happy customer of Spanning Backup for G Suite for the last 3 years. However, I was contacted this morning that my contract had surpassed its data cap and I would be charged an unspecific amount of money. The shocking part to me was that I did not...