Compare AWS X-Ray and Dynatrace 
At a Glance
Market Segments
Small-Business (53.8% of reviews)
Enterprise (69.4% of reviews)
Entry-Level Pricing
No pricing available
Starts at $69 per month billed annually, per 8 GB Host
AWS X-Ray
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (53.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AWS X-RayDynatrace
Star Rating
(1,323)4.5 out of 5
Market Segments
Enterprise (69.4% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynatrace excels in Real-Time Monitoring with a score of 9.2, providing comprehensive insights into application performance, while AWS X-Ray, although effective, scores slightly lower at 9.0.
- Reviewers mention that Dynatrace's Alerting feature is highly rated at 9.0, allowing for multi-channel alerting, which users find crucial for timely responses. In contrast, AWS X-Ray's alerting capabilities, while functional, score 8.9, indicating a slight edge for Dynatrace in this area.
- G2 users highlight Dynatrace's superior Data Visualization capabilities, scoring 8.8, which helps in making sense of complex data sets. AWS X-Ray, however, has a lower score of 8.6, suggesting that users may find its visualizations less intuitive.
- Reviewers say that Dynatrace's Quality of Support is rated at 8.7, with many users praising the responsiveness and helpfulness of the support team. AWS X-Ray, on the other hand, has a higher support rating of 9.2, indicating that users may find it more reliable for assistance.
- Users on G2 report that Dynatrace's Performance Monitoring is robust, scoring 9.2, which includes features like Real User Monitoring (RUM). AWS X-Ray, while effective, scores 9.4, showing that it may offer slightly better performance insights.
- Users mention that Dynatrace's Incident Alerts are rated highly at 9.2, providing timely notifications for critical issues, whereas AWS X-Ray's incident alerting features score 8.5, indicating that users may prefer Dynatrace for proactive incident management.
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Pricing
Entry-Level Pricing
AWS X-Ray
No pricing availableDynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Free Trial
AWS X-Ray
No trial information availableDynatrace
Free Trial is available
Ratings
Meets Requirements
8.3
11
8.8
1,038
Ease of Use
9.0
10
8.3
1,047
Ease of Setup
Not enough data
8.4
640
Ease of Admin
Not enough data
8.2
611
Quality of Support
9.2
8
8.7
982
Has the product been a good partner in doing business?
Not enough data
8.7
609
Product Direction (% positive)
8.8
10
9.3
1,012
Features by Category
User Behavior
Not enough data
8.9
112
|
Verified
Not enough data
7.9
69
Not enough data
8.1
83
|
Verified
Not enough data
8.3
101
|
Verified
A/B Testing
Not enough data
8.5
97
|
Verified
Not enough data
8.1
72
Not enough data
8.7
106
|
Verified
Not enough data
8.3
71
Visitor Information
Not enough data
8.6
113
|
Verified
Not enough data
8.4
108
|
Verified
Functionality
Not enough data
8.8
55
Not enough data
9.0
55
Not enough data
8.5
52
Not enough data
8.1
52
Not enough data
8.6
48
Not enough data
8.4
52
Experience
Not enough data
9.1
154
Not enough data
8.4
132
Not enough data
8.5
129
Management
Not enough data
8.4
122
Not enough data
8.7
149
Not enough data
7.8
97
Performance
Not enough data
9.1
146
Not enough data
9.4
151
Not enough data
8.5
143
Not enough data
9.1
143
Functionality
Not enough data
8.9
67
Not enough data
8.8
65
Not enough data
8.6
62
Not enough data
9.0
66
Not enough data
8.3
63
Not enough data
8.7
65
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
43
Not enough data
8.9
42
Not enough data
8.5
38
Not enough data
8.2
39
Management
Not enough data
8.7
42
Not enough data
8.9
42
Not enough data
Feature Not Available
Monitoring
Not enough data
9.0
193
Not enough data
8.2
179
Not enough data
8.9
177
Not enough data
9.0
187
Administration
Not enough data
8.6
164
Not enough data
8.6
145
Not enough data
8.4
150
Analysis
Not enough data
8.2
174
Not enough data
8.6
190
Not enough data
Feature Not Available
Bug Reporting
Not enough data
8.5
36
Not enough data
7.8
33
Not enough data
8.1
33
Bug Monitoring
Not enough data
8.4
34
Not enough data
8.1
34
Not enough data
7.8
34
Functionality
Not enough data
8.5
37
Not enough data
8.3
37
Not enough data
8.7
41
Issue Resolution
Not enough data
8.7
41
Not enough data
8.6
40
Not enough data
8.4
41
Management
Not enough data
8.6
41
Not enough data
8.6
42
Not enough data
8.2
40
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Visibility
Not enough data
9.0
62
Not enough data
8.9
61
Not enough data
8.6
62
Monitoring and Management
Not enough data
8.8
55
Not enough data
8.8
61
Not enough data
9.2
61
Functionality
Not enough data
8.8
48
Not enough data
8.8
49
Not enough data
9.1
47
Not enough data
8.3
44
Management
Not enough data
8.4
46
Not enough data
8.3
48
Not enough data
8.9
47
Not enough data
9.0
47
Data Preparation
Not enough data
8.7
55
|
Verified
Not enough data
8.0
52
|
Verified
Not enough data
8.1
51
|
Verified
Not enough data
8.1
51
|
Verified
Analysis
Not enough data
8.3
53
|
Verified
Not enough data
8.4
52
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.3
53
|
Verified
Not enough data
8.5
57
|
Verified
Not enough data
7.9
49
|
Verified
Visualization
Not enough data
9.0
57
|
Verified
Not enough data
8.5
54
|
Verified
Monitoring
Not enough data
8.7
92
Not enough data
8.8
92
Not enough data
8.9
97
Not enough data
7.7
84
Not enough data
8.5
90
Response
Not enough data
8.6
95
Not enough data
8.6
95
Not enough data
8.1
93
Performance
Not enough data
8.6
94
Not enough data
8.0
94
Functionality
Not enough data
8.5
90
Not enough data
8.3
94
Not enough data
7.8
87
Not enough data
8.5
94
Alerts management
Not enough data
8.1
36
Not enough data
7.7
36
Not enough data
8.7
36
Monitoring
Not enough data
8.8
37
Not enough data
9.1
37
Not enough data
8.9
37
Not enough data
9.2
37
Automation
Not enough data
8.2
36
Not enough data
8.2
36
Analysis
Not enough data
8.3
38
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
8.3
36
Issue Resolution
Not enough data
8.4
37
Not enough data
8.2
37
Not enough data
8.8
36
Generative AI
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
7.7
41
Not enough data
8.1
43
Not enough data
7.0
35
Not enough data
7.8
35
Records
Not enough data
8.6
41
Not enough data
8.5
41
Not enough data
8.8
41
Management
Not enough data
8.8
42
Not enough data
8.2
39
Not enough data
8.3
36
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
ServiceNow Apps
Not enough data
8.5
9
Not enough data
9.3
10
Categories
Categories
Shared Categories
AWS X-Ray and Dynatrace are categorized as Bug Tracking
Unique Categories
AWS X-Ray is categorized as Test Management
Dynatrace is categorized as Observability Solution Suites, SAP Store, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Application Performance Monitoring (APM), and Network Monitoring
Reviews
Reviewers' Company Size
AWS X-Ray
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
15.4%
Computer Software
15.4%
Real Estate
7.7%
Photography
7.7%
Online Media
7.7%
Other
46.2%
Information Technology and Services
16.4%
Financial Services
10.1%
Insurance
9.1%
Computer Software
9.1%
Banking
8.6%
Other
46.7%
Most Helpful Reviews
AWS X-Ray
Most Helpful Favorable Review
Shrey G.
Verified User in Leisure, Travel & Tourism
This product is easy to use and the configuration is easy to handle.
Most Helpful Critical Review
Verified User in Hospital & Health Care
limited to AWS stack (as far as I know).
Dynatrace
Most Helpful Favorable Review
Bruno L.
Verified User in Information Technology and Services
1) Ease of use, with a streamlined and automated installation process. 2) Functional coverage, from an end-user business sensible view to a very detailed drill down of technical transactions. All of them, not sampling. 3) PurePath - the automatic...
Most Helpful Critical Review
Caleb S.
Verified User in Transportation/Trucking/Railroad
Difficult to implement a hosted solution. Dynatrace oneagent updates sometimes fail requiring manual intervention. Recent updates have caused major service disconnects. Missing service data or transactions. Metrics are skewed due to the missing data. Very...
Shrey G.
Verified User in Leisure, Travel & Tourism
This product is easy to use and the configuration is easy to handle.
Bruno L.
Verified User in Information Technology and Services
1) Ease of use, with a streamlined and automated installation process. 2) Functional coverage, from an end-user business sensible view to a very detailed drill down of technical transactions. All of them, not sampling. 3) PurePath - the automatic...
Verified User in Hospital & Health Care
limited to AWS stack (as far as I know).
Caleb S.
Verified User in Transportation/Trucking/Railroad
Difficult to implement a hosted solution. Dynatrace oneagent updates sometimes fail requiring manual intervention. Recent updates have caused major service disconnects. Missing service data or transactions. Metrics are skewed due to the missing data. Very...
Alternatives
Discussions
AWS X-Ray has no discussions with answers
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DA
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2 comments
RD
Hello -
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