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Compare Author-It and Heretto 
At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Mid-Market (42.1% of reviews)
Entry-Level Pricing
Starting at $1,850.00 2 Users Per Month
No pricing available
Author-It
Star Rating
(33)3.9 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $1,850.00 2 Users Per Month
Browse all 2 pricing plansHeretto
Star Rating
(38)4.3 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HerettoAuthor-It vs Heretto
When assessing the two solutions, reviewers found Heretto easier to use, set up, and administer. Reviewers also preferred doing business with Heretto overall.
- Author-It and Heretto both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Heretto is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Heretto over Author-It.
Pricing
Entry-Level Pricing
Author-It
Training and eLearning
Starting at $1,850.00
2 Users Per Month
All plans include unlimited:
- Customer support
- Enterprise grade security
- Projects & publications
Heretto
No pricing availableFree Trial
Author-It
No trial information availableHeretto
No trial information availableRatings
Meets Requirements
8.2
31
8.2
29
Ease of Use
7.4
31
7.9
29
Ease of Setup
5.8
25
8.5
22
Ease of Admin
6.8
21
8.5
21
Quality of Support
8.3
31
9.3
24
Has the product been a good partner in doing business?
8.0
21
9.5
22
Product Direction (% positive)
7.4
31
7.7
31
Features by Category
XML Data Model Type
6.9
9
9.2
28
6.9
6
Feature Not Available
Not enough data
Feature Not Available
6.7
5
6.2
13
Software Model
8.1
7
8.8
26
7.7
5
7.9
19
8.1
12
7.0
15
7.5
10
8.8
24
Creation Features
8.5
14
8.7
26
7.0
14
7.9
23
8.2
14
7.0
25
Training & eLearning
9.7
5
Not enough data
9.7
5
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Author-It and Heretto are categorized as Component Content Management Systems and Help Authoring Tool (HAT)
Reviews
Reviewers' Company Size
Author-It
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heretto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.3%
Machinery
21.2%
Information Technology and Services
15.2%
Electrical/Electronic Manufacturing
6.1%
Automotive
6.1%
Other
21.2%
Computer Software
26.3%
Telecommunications
18.4%
Information Technology and Services
10.5%
Logistics and Supply Chain
5.3%
Insurance
5.3%
Other
34.2%
Discussions
Where is the manual Author it ProCSS configuration and commands?
2 Comments
PS
Hi Antti, We noticed that some of our content on the Knowledge Center was hard to find, so we're restructuring our KC. This will also include the complete...Read more
Can I and if yes how create training tutorials?
1 Comment
MA
Hi Marie,
Yes, you can use Author-it to create training material, including Student and Instructor Guides (PDF), HTML5 elearning and assessments, and HTML5...Read more
Author-It has no more discussions with answers
Heretto has no discussions with answers
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