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Compare ArcGIS Survey123 and Microsoft Forms

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At a Glance
ArcGIS Survey123
ArcGIS Survey123
Star Rating
(47)4.4 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about ArcGIS Survey123
Microsoft Forms
Microsoft Forms
Star Rating
(364)4.4 out of 5
Market Segments
Mid-Market (41.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Microsoft Forms
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that ArcGIS Survey123 excels in survey distribution with a score of 9.0, allowing for seamless sharing across various platforms, while Microsoft Forms, with a score of 8.8, offers solid distribution options but lacks some advanced features.
  • Reviewers mention that the survey builder in Microsoft Forms is slightly more user-friendly, scoring 9.1 compared to ArcGIS Survey123's 9.0, making it easier for non-technical users to create forms quickly.
  • G2 users highlight that ArcGIS Survey123's offline capability, rated at 7.8, is a significant advantage for field data collection, especially in remote areas, whereas Microsoft Forms does not offer robust offline functionality.
  • Users on G2 appreciate the multimedia support in ArcGIS Survey123, scoring 8.6, which allows for image and video capture, enhancing data collection, while Microsoft Forms falls short with a score of 7.7 in this area.
  • Reviewers say that the reporting and analytics features in ArcGIS Survey123 are superior, with a score of 9.5, providing in-depth insights and data exporting options, compared to Microsoft Forms' score of 8.6, which offers basic analytics.
  • Users report that ArcGIS Survey123's customization options, particularly in multilingual surveys (8.9), are highly beneficial for diverse user bases, while Microsoft Forms, scoring 8.1, offers limited multilingual support.
Featured Products
Pricing
Entry-Level Pricing
ArcGIS Survey123
No pricing available
Microsoft Forms
No pricing available
Free Trial
ArcGIS Survey123
Free Trial is available
Microsoft Forms
No trial information available
Ratings
Meets Requirements
8.5
38
8.8
293
Ease of Use
9.1
38
9.2
293
Ease of Setup
9.0
27
9.3
80
Ease of Admin
8.0
26
9.1
70
Quality of Support
8.6
34
8.8
232
Has the product been a good partner in doing business?
8.7
26
8.9
56
Product Direction (% positive)
9.7
37
9.0
280
Features by Category
Mobile Forms AutomationHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Development Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Back Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.0
8
9.1
123
7.7
8
8.8
126
7.9
8
8.1
120
9.0
8
8.8
122
Survey Customization
8.3
7
8.3
107
8.8
7
8.2
103
8.6
6
7.8
103
8.9
6
8.1
84
Survey Insights
9.5
7
8.7
118
8.8
7
8.6
84
9.0
7
8.9
118
9.0
7
8.9
111
Not enough data
8.5
633
Customization
Not enough data
8.6
79
Not enough data
8.7
72
Not enough data
9.1
74
Not enough data
8.4
81
Additional Functionality
Not enough data
8.8
71
Not enough data
7.8
62
Not enough data
8.8
72
Not enough data
8.0
46
Not enough data
8.7
76
Categories
Categories
Shared Categories
ArcGIS Survey123
ArcGIS Survey123
Microsoft Forms
Microsoft Forms
ArcGIS Survey123 and Microsoft Forms are categorized as Survey
Unique Categories
ArcGIS Survey123
ArcGIS Survey123 is categorized as Mobile Forms Automation
Microsoft Forms
Microsoft Forms is categorized as Online Form Builder
Reviews
Reviewers' Company Size
ArcGIS Survey123
ArcGIS Survey123
Small-Business(50 or fewer emp.)
18.6%
Mid-Market(51-1000 emp.)
46.5%
Enterprise(> 1000 emp.)
34.9%
Microsoft Forms
Microsoft Forms
Small-Business(50 or fewer emp.)
18.9%
Mid-Market(51-1000 emp.)
41.4%
Enterprise(> 1000 emp.)
39.7%
Reviewers' Industry
ArcGIS Survey123
ArcGIS Survey123
Government Administration
16.3%
Environmental Services
16.3%
Utilities
7.0%
Public Safety
7.0%
Computer Software
7.0%
Other
46.5%
Microsoft Forms
Microsoft Forms
Information Technology and Services
16.3%
Higher Education
8.6%
Education Management
8.0%
Pharmaceuticals
7.4%
Computer Software
5.7%
Other
54.0%
Most Helpful Reviews
ArcGIS Survey123
ArcGIS Survey123
Most Helpful Favorable Review
Verified User
G
Verified User in Consumer Goods

It is super easy to write really complex survey tools and customize for our organization. It's more nimble than other solutions on the market in the mobile data capture space. It's an all in one support module too, meaning people only have to deal with me...

Most Helpful Critical Review
Verified User
G
Verified User in Environmental Services

Managing public users and analizing data this is exported into multiple sheets and then needs to be joined in access.

Microsoft Forms
Microsoft Forms
Most Helpful Favorable Review
Verified User
G
Verified User in Accounting

I was able to easily create testing forms for free for my organization after our previous platform implemented paid only features.

Most Helpful Critical Review
Verified User
G
Verified User in Health, Wellness and Fitness

It's a very simple form with minimal functionality. The branching feature can use some improvement. Also, questions should have the ability to have options and an additional section for adding comments to the question. You have to create a separate...

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ArcGIS Survey123
ArcGIS Survey123 Alternatives
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Jotform
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Microsoft Forms
Microsoft Forms Alternatives
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Discussions
ArcGIS Survey123
ArcGIS Survey123 Discussions
When will Survey123 have the capability for another user to edit the jpeg fields?
2 comments
Muhammad M.
MM
I think the answer is No.Read more
Do people need an ArcGIS user to submit data with Survey123?
2 comments
Brian L.
BL
No, I have created several surveys and as long as I share them publicly then whomever opens it can respond and fill in the forms. This is very useful for...Read more
There are many form solutions out there, what does make Survey123 unique?
2 comments
Official Response from ArcGIS Survey123
What makes Survey123 unique is its ability to work with location data within your smart forms. Survey123 is specifically designed to help you build ...Read more
Microsoft Forms
Microsoft Forms Discussions
Are there any version updates for this software?
3 comments
James T.
JT
Yes kindaRead more
Is it right?
2 comments
Tristan T.
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 comments
Hessel v.
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more