Compare ArcGIS Online Software and CARTO 
At a Glance
Market Segments
Mid-Market (37.9% of reviews)
Small-Business (50.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
ArcGIS Online
Star Rating
(188)4.5 out of 5
Market Segments
Mid-Market (37.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ArcGIS OnlineCARTO
Star Rating
(75)4.5 out of 5
Market Segments
Small-Business (50.8% of reviews)
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CARTO excels in ease of setup with a score of 9.1, making it a preferred choice for small businesses looking for quick deployment, while ArcGIS Online, with a score of 8.5, is noted for being slightly more complex to set up.
- Reviewers mention that ArcGIS Online shines in cartography features, particularly in Map Design and Vector Mapping, scoring 9.1 and 9.0 respectively, which is higher than CARTO's scores of 8.5 and 8.0, indicating a more robust mapping capability.
- G2 users highlight the superior data visualization capabilities of ArcGIS Online, with a score of 9.1, compared to CARTO's 8.0, suggesting that users find ArcGIS Online's visual outputs more compelling and effective for presentations.
- Users on G2 report that CARTO's predictive analysis features are lacking, scoring only 6.6, while ArcGIS Online offers a much stronger predictive analysis capability with a score of 8.4, making it a better option for users needing advanced analytical tools.
- Reviewers say that ArcGIS Online provides better collaboration and workflow features, scoring 8.7 compared to CARTO's 7.5, which is crucial for teams working on shared projects and needing seamless communication.
- Users report that both platforms have strong mobile user support, but ArcGIS Online leads with a score of 8.1, while CARTO lags behind at 6.9, indicating that users may find ArcGIS Online more accessible on mobile devices.
Pricing
Entry-Level Pricing
ArcGIS Online
No pricing availableCARTO
ENTERPRISE - SMALL
Free Trial
For smaller teams looking for advanced spatial analytics with basic enterprise capabilities.
- Starts from 3 Editors
- Starts from 15 Viewers
- 180.000 usage units per year
Free Trial
ArcGIS Online
No trial information availableCARTO
Free Trial is available
Ratings
Meets Requirements
8.7
135
8.6
46
Ease of Use
8.4
135
8.7
47
Ease of Setup
8.5
57
9.1
19
Ease of Admin
7.9
57
8.2
17
Quality of Support
8.5
128
9.1
44
Has the product been a good partner in doing business?
8.6
56
8.8
19
Product Direction (% positive)
8.9
134
8.8
47
Features by Category
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
8.3
52
Not enough data
8.1
57
Not enough data
8.0
54
Not enough data
8.9
59
Not enough data
Map Creation
9.0
43
Not enough data
8.7
45
Not enough data
8.9
52
Not enough data
8.8
56
Not enough data
Analysis
8.5
55
Not enough data
8.0
49
Not enough data
7.9
41
Not enough data
Cartography
9.1
30
8.5
24
9.0
28
8.0
24
9.1
30
8.0
23
9.0
29
8.7
24
Analysis
8.4
24
6.6
15
9.1
26
7.7
19
9.1
27
7.1
19
7.8
22
8.3
16
Reporting
8.6
23
7.8
27
Feature Not Available
8.5
21
Feature Not Available
8.0
22
Categories
Categories
Shared Categories
ArcGIS Online and CARTO are categorized as Location Intelligence and GIS
Reviews
Reviewers' Company Size
ArcGIS Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CARTO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
20.1%
Information Technology and Services
6.9%
Civil Engineering
6.3%
Utilities
5.7%
Environmental Services
5.7%
Other
55.2%
Telecommunications
11.5%
Higher Education
6.6%
Real Estate
4.9%
Non-Profit Organization Management
4.9%
Management Consulting
4.9%
Other
67.2%
Most Helpful Reviews
ArcGIS Online
Most Helpful Favorable Review
Joan D.
Verified User in Government Administration
Since the introduction of ArcGIS Online to the Esri suite of products, GIS use among State agencies has increased dramatically. (I am with the GIS coordinating agency for Hawaii State government). We spent years trying to encourage adoption of GIS and...
Most Helpful Critical Review
Verified User in Transportation/Trucking/Railroad
Processes within the platform are ofter not intuative and often detailed documentaion is not available or hard to find. Also, the fact that data storage uses credits.
CARTO
Most Helpful Favorable Review
Michael G.
Verified User in Computer Software
The ease of dropping in ESRI Shapefiles, Open Street Map data or all the other supported formats to quickly be able to visualize the information in a variety of ways. Their BI tools are great and constantly getting better and better through their...
Most Helpful Critical Review
Verified User in Management Consulting
Not as sophisticated as I would like, and there are limitations on number of layers
Joan D.
Verified User in Government Administration
Since the introduction of ArcGIS Online to the Esri suite of products, GIS use among State agencies has increased dramatically. (I am with the GIS coordinating agency for Hawaii State government). We spent years trying to encourage adoption of GIS and...
Michael G.
Verified User in Computer Software
The ease of dropping in ESRI Shapefiles, Open Street Map data or all the other supported formats to quickly be able to visualize the information in a variety of ways. Their BI tools are great and constantly getting better and better through their...
Verified User in Transportation/Trucking/Railroad
Processes within the platform are ofter not intuative and often detailed documentaion is not available or hard to find. Also, the fact that data storage uses credits.
Verified User in Management Consulting
Not as sophisticated as I would like, and there are limitations on number of layers
Discussions
What is the difference between ArcGIS online and Arcgis portal?
2 comments
SJ
Check out the below Esri documentation to understand the relationship and difference between ArcGIS Online and Portal for ArcGIS....Read more
Can you find farthest Point
1 comment
AS
https://desktop.arcgis.com/en/arcmap/10.3/analyze/commonly-used-tools/proximity-analysis.htm
may have the answers you're looking for I'm assuming you're...Read more
ArcGIS Online has no more discussions with answers
I missed the tableau beta test announcement -- Do you know when this integration will be available!?
1 comment
VD
Hi Cynthia,
We've closed that beta for now and the team is exploring feature options. If you're interested in getting an update on this once we have news...Read more
how do i auto refresh my data?
1 comment
VF
Hi,
CARTO enables sync tables to make sure that data stored in your CARTO account is up to date....Read more
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