Compare AnswerHub and Starmind 
At a Glance
Market Segments
Small-Business (36.8% of reviews)
Enterprise (92.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AnswerHub
Star Rating
(19)4.3 out of 5
Market Segments
Small-Business (36.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AnswerHubStarmind
Star Rating
(14)4.8 out of 5
Market Segments
Enterprise (92.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about StarmindSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnswerHub excels in its Q&A tools, with a rating of 9.8, making it a preferred choice for organizations that prioritize community engagement and knowledge sharing. In contrast, Starmind, while still strong at 9.4, does not match the same level of user satisfaction in this area.
- Reviewers mention that Starmind's Ease of Use is a standout feature, scoring 9.3, which is significantly higher than AnswerHub's 8.5. This suggests that Starmind may be more intuitive for new users, making it easier to adopt and integrate into daily workflows.
- G2 users highlight AnswerHub's superior Single Sign-On (SSO) capabilities, with a score of 9.4, which enhances security and user convenience. Starmind, however, achieves a perfect score of 10.0 in this area, indicating it may offer a more seamless experience for users managing multiple accounts.
- Users on G2 report that Starmind's Quality of Support is exceptional, with a score of 9.2, compared to AnswerHub's 8.2. This suggests that Starmind may provide more responsive and effective customer service, which is crucial for organizations needing timely assistance.
- Reviewers mention that AnswerHub's Knowledge Base features, particularly its Bookmarking and History functionalities, are highly rated at 9.8 and 9.5 respectively, indicating a strong focus on user accessibility and resource management. Starmind, while competitive, does not reach the same heights in these specific areas.
- Users say that Starmind's Performance and Reliability are noteworthy, with a strong emphasis on File Viewing capabilities, scoring 9.3, which enhances user experience when accessing documents. AnswerHub's score of 8.3 in this area suggests it may not be as robust in handling file-related tasks.
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Pricing
Entry-Level Pricing
AnswerHub
No pricing availableStarmind
No pricing availableFree Trial
AnswerHub
Free Trial is available
Starmind
No trial information availableRatings
Meets Requirements
8.8
18
8.7
14
Ease of Use
8.5
18
9.3
14
Ease of Setup
6.9
13
Not enough data
Ease of Admin
8.1
13
Not enough data
Quality of Support
8.2
17
9.2
11
Has the product been a good partner in doing business?
9.4
13
Not enough data
Product Direction (% positive)
8.6
17
7.3
13
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Account Options
9.4
8
10.0
6
8.7
5
Not enough data
9.2
8
Not enough data
9.4
8
8.1
6
9.8
7
Not enough data
9.5
7
Not enough data
Q&A Tools
9.4
8
9.4
6
9.0
8
9.0
5
9.0
8
8.6
6
9.4
8
Not enough data
7.1
8
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AnswerHub and Starmind are categorized as Knowledge Base and Q&A Platforms
Unique Categories
AnswerHub has no unique categories
Starmind is categorized as Contact Center Workforce, Customer Self-Service, and Contact Center Knowledge Base
Reviews
Reviewers' Company Size
AnswerHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Starmind
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.8%
Telecommunications
15.8%
Retail
5.3%
Mechanical or Industrial Engineering
5.3%
Marketing and Advertising
5.3%
Other
31.6%
Insurance
21.4%
Chemicals
14.3%
Tobacco
7.1%
Real Estate
7.1%
Pharmaceuticals
7.1%
Other
42.9%
Most Helpful Reviews
AnswerHub
Most Helpful Favorable Review
Sarah F.
Verified User in Automotive
AnswerHub is enterprise-ready software developed by a company that recognizes the significance of brand recognition and individuality in online communities. AnswerHub was an obvious choice for me, as I was looking for a reputable business forum. It comes...
Most Helpful Critical Review
Verified User in Computer Software
- Not developer friendly The api & its documentation are not great. As a developer, I have not liked working with their api and have had to contact them directly to get certain information about their api because the documentation is...
Starmind
Most Helpful Favorable Review
Verified User in Banking
Starmind enables me to ask questions, even when I dont know who is the expert for that question. It also helps me to find answers, before even asking my question.
Most Helpful Critical Review
Verified User in Insurance
I would like to see some upvote functionality..
Sarah F.
Verified User in Automotive
AnswerHub is enterprise-ready software developed by a company that recognizes the significance of brand recognition and individuality in online communities. AnswerHub was an obvious choice for me, as I was looking for a reputable business forum. It comes...
Verified User in Banking
Starmind enables me to ask questions, even when I dont know who is the expert for that question. It also helps me to find answers, before even asking my question.
Verified User in Computer Software
- Not developer friendly The api & its documentation are not great. As a developer, I have not liked working with their api and have had to contact them directly to get certain information about their api because the documentation is...
Verified User in Insurance
I would like to see some upvote functionality..
Alternatives
Discussions
AnswerHub has no discussions with answers
Is there an extract of the information that goes into starmind in the form of questions and answers?
1 comment
Official Response from Starmind
Thank you for your question. Some of the key information extracted by Starmind from the questions and answers can be viewed in the "Experts" section. This...Read more
is it possible to show more personal information for the user's icon ?
1 comment
Official Response from Starmind
This is good idea for improvement that we have just shared with the product team. They will revisit the existing solution and further user insights to make...Read more
Starmind has no more discussions with answers
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