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- AnswerConnect-vs-Ruby Receptionists
Compare AnswerConnect and Ruby Receptionists 
- Users report that AnswerConnect excels in communication skills, achieving a perfect score of 10.0, while Ruby Receptionists falls short with a score of 3.7, indicating that AnswerConnect is more effective in maintaining clear and consistent communication with clients.
- Reviewers mention that AnswerConnect has a higher overall quality of work rating at 8.9 compared to Ruby Receptionists, which lacks specific feedback on quality, suggesting that AnswerConnect may deliver more reliable and satisfactory results.
- G2 users highlight that AnswerConnect's team demonstrates superior technical expertise, scoring 10.0, while Ruby Receptionists does not provide a comparable score, indicating that AnswerConnect may have a more knowledgeable and skilled team.
- Users on G2 report that AnswerConnect has a strong track record of meeting deadlines, also scoring 10.0, whereas Ruby Receptionists does not have a clear rating in this area, suggesting that AnswerConnect is more dependable in project execution.
- Reviewers say that AnswerConnect's planning capabilities, particularly in resource allocation with a score of 9.5, are significantly better than Ruby Receptionists, which lacks detailed feedback on resource management, indicating a more strategic approach by AnswerConnect.
- Users mention that AnswerConnect has received positive feedback for its best practices, scoring a perfect 10.0, while Ruby Receptionists does not provide specific insights into its practices, suggesting that AnswerConnect may offer more effective methodologies for its clients.
They respond very quickly to requests, call me to ensure the changes are correct. My clients like the people who answer the phones. They are accurate on taking the numbers and names.
This is more of a wishlist than dislike but if they were to add an outbound structure to their system would be awesome
Ruby's very friendly customer service! They are quick to respond and handle our complicated routing directions with ease.
The quality of service has gone dramatically downhill (at least for our account) over the past 10 months, while the price has gone up. We find a lot of messages are billed to us at 5-minutes call-time but the details passed to the team are scant or...
They respond very quickly to requests, call me to ensure the changes are correct. My clients like the people who answer the phones. They are accurate on taking the numbers and names.
Ruby's very friendly customer service! They are quick to respond and handle our complicated routing directions with ease.
This is more of a wishlist than dislike but if they were to add an outbound structure to their system would be awesome
The quality of service has gone dramatically downhill (at least for our account) over the past 10 months, while the price has gone up. We find a lot of messages are billed to us at 5-minutes call-time but the details passed to the team are scant or...
