Compare Amplitude Analytics and Gainsight Product Experience 
At a Glance
Market Segments
Mid-Market (47.1% of reviews)
Mid-Market (61.7% of reviews)
Entry-Level Pricing
Free
No pricing available
Amplitude Analytics
Star Rating
(2,283)4.5 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansGainsight Product Experience
Star Rating
(239)4.4 out of 5
Market Segments
Mid-Market (61.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Gainsight Product ExperienceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Amplitude Analytics excels in "Custom Event Tracking" with a score of 8.9, allowing for detailed user behavior analysis, while Gainsight Product Experience, although strong, scores slightly lower at 8.9, indicating a more robust feature set in Amplitude for tracking specific user actions.
- Reviewers mention that Amplitude's "Real-Time Reporting" feature, rated at 8.5, provides immediate insights into user engagement, which is crucial for timely decision-making. In contrast, Gainsight's reporting capabilities, while effective, score a bit lower, suggesting that users may experience slight delays in data availability.
- G2 users highlight that Gainsight Product Experience shines in "User Segmentation" with a score of 8.7, enabling more precise targeting of user groups, whereas Amplitude's segmentation features, rated at 8.5, are effective but may not offer the same level of granularity.
- Users on G2 report that Amplitude's "User-Level Analytics" feature, scoring 8.7, provides deep insights into individual user behavior, which is particularly beneficial for product teams. Gainsight, with a score of 8.3 in this area, offers solid analytics but may not delve as deeply into user-specific data.
- Reviewers mention that Gainsight's "Quality of Support" is rated at 8.8, indicating a strong customer service experience, while Amplitude's support, rated at 8.5, is also commendable but slightly less favorable according to user feedback.
- Users say that Amplitude's "Engagement" metrics, rated at 8.5, are particularly useful for tracking user interactions over time, while Gainsight's engagement features, although effective, score slightly lower at 8.6, suggesting that Amplitude may provide a more comprehensive view of user engagement trends.
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Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Gainsight Product Experience
No pricing availableFree Trial
Amplitude Analytics
Free Trial is available
Gainsight Product Experience
Free Trial is available
Ratings
Meets Requirements
8.5
1,682
8.5
191
Ease of Use
8.4
1,692
7.7
193
Ease of Setup
8.0
613
7.3
95
Ease of Admin
8.4
525
8.0
96
Quality of Support
8.4
1,305
8.8
172
Has the product been a good partner in doing business?
8.7
498
8.9
93
Product Direction (% positive)
8.5
1,515
8.6
183
Features by Category
Metrics
8.5
579
Not enough data
8.5
572
Not enough data
7.8
529
Not enough data
8.9
602
Not enough data
8.8
607
Not enough data
8.2
554
Not enough data
8.1
518
Not enough data
8.9
584
Not enough data
8.9
601
Not enough data
Reporting
8.5
560
Not enough data
8.3
507
Not enough data
8.1
477
Not enough data
8.6
575
Not enough data
8.2
462
Not enough data
8.3
468
Not enough data
8.6
581
Not enough data
Other
8.6
555
Not enough data
7.8
395
Not enough data
7.5
353
Not enough data
7.8
437
Not enough data
7.8
338
Not enough data
7.4
299
Not enough data
7.7
311
Not enough data
Administration
8.1
506
Not enough data
8.0
454
Not enough data
8.5
608
Not enough data
8.6
629
Not enough data
User Identification
7.8
509
Not enough data
8.7
666
Not enough data
8.4
563
Not enough data
Tracking & Reporting
9.0
696
Not enough data
8.6
634
Not enough data
7.8
550
Not enough data
8.6
687
Not enough data
8.1
669
Not enough data
8.8
661
Not enough data
Metrics
8.6
556
Not enough data
7.6
441
Not enough data
8.4
538
Not enough data
8.3
478
Not enough data
9.0
561
Not enough data
User Response Methods
Not enough data
8.9
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
27
Participant Selection
Not enough data
8.5
34
Not enough data
Feature Not Available
Not enough data
7.7
22
Not enough data
6.7
19
Insights
Not enough data
8.2
35
Not enough data
7.6
30
Not enough data
7.7
27
Generative AI
Not enough data
Feature Not Available
User Analysis
Not enough data
8.8
78
Not enough data
8.2
88
User Support
Not enough data
8.2
82
Not enough data
8.1
45
Not enough data
8.3
61
Walkthrough Type
Not enough data
8.3
54
Not enough data
8.5
72
Product Analytics
8.3
782
7.9
114
8.7
941
8.4
118
8.5
905
7.8
103
8.8
960
7.4
100
7.2
570
7.2
81
8.1
701
7.4
94
7.2
482
7.2
72
7.9
663
7.2
87
Communication
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Planning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Metrics
8.6
556
Not enough data
7.6
441
Not enough data
8.4
538
Not enough data
8.3
478
Not enough data
9.0
561
Not enough data
Categories
Categories
Shared Categories
Amplitude Analytics and Gainsight Product Experience are categorized as Product Analytics
Unique Categories
Amplitude Analytics is categorized as Digital Analytics and Mobile App Analytics
Gainsight Product Experience is categorized as Digital Adoption Platform, Product Management, and User Research
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gainsight Product Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.9%
Information Technology and Services
13.6%
Financial Services
10.2%
Internet
5.1%
Health, Wellness and Fitness
4.2%
Other
49.0%
Computer Software
38.3%
Information Technology and Services
14.0%
Hospital & Health Care
4.3%
Education Management
3.8%
Marketing and Advertising
3.0%
Other
36.6%
Most Helpful Reviews
Amplitude Analytics
Most Helpful Favorable Review
Verified User in Hospital & Health Care
It really is able to segment user data so well! Way better and easier to create dashboards than Google Analytics
Most Helpful Critical Review
Ashish Gupta S.
Verified User in Financial Services
There was no option to create a custom event on the funnel( or chart section itself). We have to go to govern section everytime to create a custom event. Also, I feel amplitude can be a little pro-active. They should have warned us initially that we...
Gainsight Product Experience
Most Helpful Favorable Review
Verified User in Computer Software
The process of getting Gainsight plugged in and affecting product decision making happened within a couple of business days. In comparison, I've seen it take weeks or months to get the value flowing from other products.
Most Helpful Critical Review
Gina S.
Verified User in Higher Education
There are times what I create in the Gainsight editor does not appear as expected in my product which can lead to frustrations.
Verified User in Hospital & Health Care
It really is able to segment user data so well! Way better and easier to create dashboards than Google Analytics
Verified User in Computer Software
The process of getting Gainsight plugged in and affecting product decision making happened within a couple of business days. In comparison, I've seen it take weeks or months to get the value flowing from other products.
Ashish Gupta S.
Verified User in Financial Services
There was no option to create a custom event on the funnel( or chart section itself). We have to go to govern section everytime to create a custom event. Also, I feel amplitude can be a little pro-active. They should have warned us initially that we...
Gina S.
Verified User in Higher Education
There are times what I create in the Gainsight editor does not appear as expected in my product which can lead to frustrations.
Discussions
What does amplitude software do?
2 comments
ML
It is a data visualization tool for product analytics.Read more
I'm not sure how many monthly events I'll need. How can I estimate my event volume?
1 comment
Official Response from Amplitude Analytics
This number depends on several factors, but generally it's calculated by multiplying your number of monthly active users by an estimate of the average number...Read more
What counts as an event, and how do I send data to Amplitude?
1 comment
Official Response from Amplitude Analytics
An event is an action that a user takes in your product, like ‘Create account’, ‘Add to cart’, or ‘Share photo’. It could also be an event that occurs in...Read more
What is Gainsight PX?
1 comment
GH
Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding...Read more
What is Gainsight software?
1 comment
EN
GainSight PX is a tool that monitor users' usage of software in the cloud. Read more
Gainsight Product Experience has no more discussions with answers
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