Compare Amazon Simple Email Service (Amazon SES) and Zoho ZeptoMail 
At a Glance
Market Segments
Small-Business (45.6% of reviews)
Small-Business (45.5% of reviews)
Entry-Level Pricing
$0.10 per 1,000 email
$2.50 1 Email Credit
Amazon Simple Email Service (Amazon SES)
Star Rating
(180)4.3 out of 5
Market Segments
Small-Business (45.6% of reviews)
Entry-Level Pricing
$0.10 per 1,000 email
Browse all 4 pricing plansZoho ZeptoMail
Star Rating
(11)4.8 out of 5
Market Segments
Small-Business (45.5% of reviews)
Entry-Level Pricing
$2.50 1 Email Credit
Learn more about Zoho ZeptoMailSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Amazon SES offers a very competitive entry-level price of $0.10 per 1,000 emails, making it an attractive option for small businesses looking to manage costs, while Zoho ZeptoMail's entry-level price starts at $2.50, which some reviewers feel is higher for startups.
- Reviewers mention that Zoho ZeptoMail excels in ease of use and setup, scoring 9.5 and 9.7 respectively, compared to Amazon SES's scores of 8.4 and 8.0, indicating that users find Zoho's interface more intuitive and quicker to get started with.
- G2 users highlight that Amazon SES shines in high-volume sending capabilities, scoring 9.0, which is crucial for businesses that need to send large volumes of emails efficiently, while Zoho ZeptoMail's score in this area is not specified, suggesting it may not be as robust for high-volume needs.
- Users on G2 report that Zoho ZeptoMail provides superior email segmentation features, scoring 9.7, which allows for more targeted marketing campaigns, whereas Amazon SES's score of 7.5 indicates it may lack some advanced segmentation capabilities.
- Reviewers mention that Zoho ZeptoMail's quality of support is rated highly at 9.4, with many users praising the responsiveness and helpfulness of the support team, while Amazon SES's support quality score of 7.9 suggests there may be room for improvement in customer service.
- Users say that Amazon SES has strong performance and reliability, with a score of 9.1, which is critical for businesses that rely on consistent email delivery, while Zoho ZeptoMail's score of 9.3 indicates it also performs well, but users may find Amazon SES slightly more dependable in high-demand situations.
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Pricing
Entry-Level Pricing
Amazon Simple Email Service (Amazon SES)
Email Messages
$0.10
per 1,000 email
*An outbound message is defined as a single email communication sent to a single email address. A single email communication sent to multiple recipients is considered to be a unique message to each recipient.
Zoho ZeptoMail
Flexible plan
$2.50
1 Email Credit
ZeptoMail comes with a pay-as-you-go pricing plan. You can buy email credits whenever needed and each credit will be valid for upto 6 months. Some of ZeptoMail's features are:
- Email Sending
- Email Tracking
- Email Reports
Free Trial
Amazon Simple Email Service (Amazon SES)
Free Trial is available
Zoho ZeptoMail
No trial information availableRatings
Meets Requirements
8.8
152
9.4
9
Ease of Use
8.4
153
9.5
10
Ease of Setup
8.0
81
9.7
6
Ease of Admin
8.6
77
10.0
6
Quality of Support
7.9
139
9.4
9
Has the product been a good partner in doing business?
8.7
76
10.0
6
Product Direction (% positive)
8.4
148
10.0
11
Features by Category
Email Marketing
7.7
22
Not enough data
7.4
23
Not enough data
9.0
55
|
Verified
Not enough data
7.4
50
|
Verified
Not enough data
8.7
58
|
Verified
Not enough data
8.4
58
|
Verified
Not enough data
7.4
48
|
Verified
Not enough data
8.4
32
|
Verified
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
6.1
36
|
Verified
Not enough data
7.9
47
|
Verified
Not enough data
Platform
8.4
31
|
Verified
Not enough data
Feature Not Available
Not enough data
9.1
35
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
7.9
25
|
Verified
Not enough data
9.2
36
|
Verified
Not enough data
8.1
22
|
Verified
Not enough data
7.7
19
|
Verified
Not enough data
6.8
17
|
Verified
Not enough data
7.9
21
|
Verified
Not enough data
Administration
6.9
81
8.6
6
6.3
76
8.9
6
7.5
83
Feature Not Available
7.5
78
9.7
6
7.5
93
8.9
6
8.2
100
9.5
7
Integrations
8.2
73
9.5
7
8.0
72
Feature Not Available
9.0
101
9.8
8
7.7
76
9.0
7
Platform
8.3
73
9.0
7
8.5
79
9.2
8
8.1
64
9.0
5
8.0
98
8.6
7
8.6
82
Feature Not Available
7.4
95
8.8
7
8.8
97
9.0
5
9.1
106
9.3
7
Diagnosis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Amazon Simple Email Service (Amazon SES) and Zoho ZeptoMail are categorized as Transactional Email
Unique Categories
Amazon Simple Email Service (Amazon SES) is categorized as Email Marketing
Zoho ZeptoMail is categorized as Email Verification and Email Deliverability
Reviews
Reviewers' Company Size
Amazon Simple Email Service (Amazon SES)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho ZeptoMail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Computer Software
18.1%
Marketing and Advertising
9.4%
Internet
7.0%
Higher Education
4.1%
Other
39.2%
Information Technology and Services
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Financial Services
9.1%
Other
45.5%
Most Helpful Reviews
Amazon Simple Email Service (Amazon SES)
Most Helpful Favorable Review
Sergio A.
Verified User in Textiles
Is not a good practice to have in the same server the web services and the email services. Sending emails use resources, and if you are hacked, you can send thousands of spam email from your IP and have problems. Using external service as Amazon, is the...
Most Helpful Critical Review
Padam J.
Verified User in Information Technology and Services
The customer support is not at all good. Advanced analytics is missing and only track you can keep is number of delivered and bounced back emails. The API is tricky to integrate with and requires a decent coding experience.
Zoho ZeptoMail
Most Helpful Favorable Review
Prakash K.
Verified User in Computer Software
Zepto Mail is good tool for transactional emails. It is easy to use simple tool.
Most Helpful Critical Review
Sergio A.
Verified User in Textiles
Is not a good practice to have in the same server the web services and the email services. Sending emails use resources, and if you are hacked, you can send thousands of spam email from your IP and have problems. Using external service as Amazon, is the...
Prakash K.
Verified User in Computer Software
Zepto Mail is good tool for transactional emails. It is easy to use simple tool.
Padam J.
Verified User in Information Technology and Services
The customer support is not at all good. Advanced analytics is missing and only track you can keep is number of delivered and bounced back emails. The API is tricky to integrate with and requires a decent coding experience.
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Zoho ZeptoMail has no discussions with answers
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