Compare Altera Digital Health - Sunrise and Epic 
At a Glance
Market Segments
Enterprise (68.4% of reviews)
Enterprise (77.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Altera Digital Health - Sunrise
Star Rating
(19)3.2 out of 5
Market Segments
Enterprise (68.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Altera Digital Health - SunriseEpic
Star Rating
(930)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about EpicSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Epic excels in Clinical Workflow Management, particularly with its Multiple Medical Provider Access feature, which received a high score of 9.1, indicating strong support for collaborative care. In contrast, Altera Digital Health - Sunrise lacks this level of functionality, scoring lower in similar areas.
- Reviewers mention that Epic's ePHI Storage feature is robust, scoring 9.0, which ensures secure and efficient management of patient health information. Altera Digital Health - Sunrise, while functional, does not match this level of performance, leading to concerns about data management efficiency.
- G2 users highlight Epic's superior integration capabilities, particularly with EHRs and Billing Software, both scoring 9.3. This seamless integration is crucial for operational efficiency, whereas Altera Digital Health - Sunrise struggles in this area, leading to potential workflow disruptions.
- Users on G2 note that Epic's Quality of Support is rated at 8.2, with many reviewers praising the responsiveness and helpfulness of the support team. In contrast, Altera Digital Health - Sunrise received a lower score of 6.8, indicating a less satisfactory support experience.
- Reviewers mention that Epic's Product Direction is highly rated at 8.9, suggesting a strong commitment to innovation and user feedback. Conversely, Altera Digital Health - Sunrise's score of 5.8 raises concerns about its future development and responsiveness to user needs.
- Users say that Epic's Compliance feature is rated at 9.3, reflecting its effectiveness in meeting regulatory requirements, which is critical for healthcare organizations. Altera Digital Health - Sunrise, while compliant, does not provide the same level of assurance, leading to potential compliance risks.
Featured Products
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Pricing
Entry-Level Pricing
Altera Digital Health - Sunrise
No pricing availableEpic
No pricing availableFree Trial
Altera Digital Health - Sunrise
No trial information availableEpic
No trial information availableRatings
Meets Requirements
6.9
13
8.8
765
Ease of Use
7.0
14
8.1
776
Ease of Setup
Not enough data
7.0
92
Ease of Admin
Not enough data
7.6
90
Quality of Support
6.8
12
8.2
729
Has the product been a good partner in doing business?
Not enough data
8.4
88
Product Direction (% positive)
5.8
14
9.0
756
Features by Category
Clinical Workflow Management
Not enough data
9.1
110
Not enough data
8.9
100
Not enough data
8.9
102
Not enough data
9.0
120
Patient Health Information Management
Not enough data
9.0
102
Not enough data
8.8
97
Not enough data
8.9
115
Operations Management
Not enough data
8.4
16
Not enough data
8.5
17
Not enough data
8.6
20
Not enough data
7.9
18
Added Efficiencies
Not enough data
8.7
19
Not enough data
9.3
20
Not enough data
9.3
16
Not enough data
8.8
20
Decision Analysis
Not enough data
8.1
8
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
7.9
7
Integration
Not enough data
8.3
7
Not enough data
8.6
7
Management
Not enough data
8.3
7
Not enough data
8.1
7
Analytics
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
8.1
6
Categories
Categories
Shared Categories
Altera Digital Health - Sunrise and Epic are categorized as EHR
Unique Categories
Altera Digital Health - Sunrise has no unique categories
Epic is categorized as Medical Practice Management and Clinical Decision Support
Reviews
Reviewers' Company Size
Altera Digital Health - Sunrise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
57.9%
Medical Practice
21.1%
Health, Wellness and Fitness
10.5%
Writing and Editing
5.3%
Staffing and Recruiting
5.3%
Other
0.0%
Hospital & Health Care
74.9%
Medical Practice
9.5%
Health, Wellness and Fitness
5.3%
Higher Education
2.3%
Mental Health Care
1.0%
Other
7.0%
Most Helpful Reviews
Altera Digital Health - Sunrise
Most Helpful Favorable Review
Verified User in Health, Wellness and Fitness
Very comprehensive offering for all hospital clinical departments. Allscripts continues to watch the healthcare arena and updates areas of their software suite as needed.
Most Helpful Critical Review
Verified User in Hospital & Health Care
IN THE VERSION I USED: constantly getting logged out, 4 things to do to get logged in in the first place, messy looking
Epic
Most Helpful Favorable Review
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
How I can't see what providers are doing. We all have different screens
Verified User in Health, Wellness and Fitness
Very comprehensive offering for all hospital clinical departments. Allscripts continues to watch the healthcare arena and updates areas of their software suite as needed.
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Verified User in Hospital & Health Care
IN THE VERSION I USED: constantly getting logged out, 4 things to do to get logged in in the first place, messy looking
Verified User in Health, Wellness and Fitness
How I can't see what providers are doing. We all have different screens
Alternatives
Discussions
Altera Digital Health - Sunrise has no discussions with answers
What is the easiest way to access inputting diagnoses?
2 comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
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