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Aloware
Aloware
(590)
4.2 out of 5
Aloware
By Aloware
Get a quote
Optimized for quick response
JustCall
JustCall
(2,084)
4.3 out of 5
JustCall
By Saas Labs
Optimized for quick response
At a Glance
Aloware
Aloware
Star Rating
(590)4.2 out of 5
Market Segments
Small-Business (51.0% of reviews)
Information
Entry-Level Pricing
$30.00 1 user/month when billed quarterly
Browse all 3 pricing plans
JustCall
JustCall
Star Rating
(2,084)4.3 out of 5
Market Segments
Small-Business (61.5% of reviews)
Information
Entry-Level Pricing
$19.00 1 - User/Month (Billed Annually)
Free Trial is available
Browse all 7 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that JustCall excels in its Call Recording feature, scoring 9.0, which allows for seamless tracking of conversations, while Aloware also performs well with a score of 8.5, but some users feel it lacks the same level of clarity in recordings.
  • Reviewers mention that JustCall's Preview Dialing and Progressive Dialing features, both scoring 8.4 and 8.5 respectively, provide a more user-friendly experience compared to Aloware, which has similar features but with slightly lower scores of 8.6 for both.
  • G2 users highlight that JustCall's Text Messaging capabilities, particularly Bulk SMS and Two-Way Text Messaging, score 8.4 and 8.7, making it a preferred choice for businesses needing robust communication options, while Aloware's scores of 7.6 and 8.3 indicate room for improvement.
  • Users on G2 report that JustCall's CRM Integration feature, scoring 8.3, is highly effective, allowing for smooth data flow between systems, whereas Aloware's score of 8.0 suggests it may not be as seamless, leading to occasional user frustration.
  • Reviewers mention that JustCall's Quality of Support is rated at 8.3, with many users praising the responsiveness and helpfulness of the support team, while Aloware's score of 8.6 indicates a strong support system, but some users feel it could be more accessible during peak times.
  • Users say that JustCall's Mobile Access feature, scoring 8.2, is particularly beneficial for remote teams, allowing for effective communication on-the-go, while Aloware's score of 7.5 suggests it may not be as optimized for mobile use, impacting user experience.
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Pricing
Entry-Level Pricing
Aloware
iPro
$30.00
1 user/month when billed quarterly
Browse all 3 pricing plans
JustCall
Essentials
$19.00
1 - User/Month (Billed Annually)
Browse all 7 pricing plans
Free Trial
Aloware
Free Trial is available
JustCall
Free Trial is available
Ratings
Meets Requirements
8.5
468
8.6
1,934
Ease of Use
8.4
477
8.8
1,981
Ease of Setup
8.5
191
8.7
1,717
Ease of Admin
8.8
142
8.6
672
Quality of Support
8.6
421
8.3
1,785
Has the product been a good partner in doing business?
9.1
143
8.7
670
Product Direction (% positive)
8.2
459
8.7
1,930
Features by Category
Help DeskHide 21 FeaturesShow 21 Features
Not enough data
7.9
2,660
Ticket and Case Management
Not enough data
8.0
135
Not enough data
7.9
135
Not enough data
7.9
130
Not enough data
7.6
132
Not enough data
7.4
120
Not enough data
7.9
126
Not enough data
7.6
120
Not enough data
7.9
130
Generative AI
Not enough data
7.6
91
Not enough data
Feature Not Available
Communication Channels
Not enough data
7.6
123
Not enough data
7.7
121
Not enough data
7.8
130
Not enough data
7.1
117
Not enough data
8.6
128
Platform
Not enough data
7.8
128
Not enough data
7.8
262
Not enough data
8.3
133
Not enough data
8.2
133
Not enough data
8.1
133
Not enough data
8.3
133
AI Sales AssistantHide 13 FeaturesShow 13 Features
7.6
191
Not enough data
Lead Facilitation
7.4
20
Feature Not Available
7.1
21
Feature Not Available
7.5
21
Not enough data
7.4
20
Not enough data
Organization
7.8
20
Feature Not Available
7.8
20
Feature Not Available
7.4
20
Feature Not Available
Performance Analysis
7.5
25
Not enough data
8.4
24
Not enough data
Sales Analysis
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Sales EngagementHide 18 FeaturesShow 18 Features
7.3
1,231
Not enough data
Integrated Workflows
7.1
80
Not enough data
7.0
78
Not enough data
8.5
79
Not enough data
7.6
78
Not enough data
8.3
79
Not enough data
6.5
78
Not enough data
7.5
78
Not enough data
Repeatability and Reportability
7.5
77
Not enough data
7.6
76
Not enough data
7.5
76
Not enough data
6.8
76
Not enough data
6.4
72
Not enough data
AI and Automation
7.2
76
Not enough data
7.0
76
Not enough data
7.0
76
Not enough data
Feature Not Available
Not enough data
6.9
76
Not enough data
Generative AI
Feature Not Available
Not enough data
Auto DialerHide 12 FeaturesShow 12 Features
8.3
1,175
8.2
6,313
Dialing Options
8.6
140
|
Verified
8.3
545
8.6
134
|
Verified
8.5
544
|
Verified
Feature Not Available
8.2
533
|
Verified
Agent Tools
8.0
107
|
Verified
8.1
517
|
Verified
8.1
103
|
Verified
7.9
515
|
Verified
8.2
105
|
Verified
8.1
533
|
Verified
9.0
146
|
Verified
9.0
548
|
Verified
Automation
8.1
108
8.1
519
|
Verified
Feature Not Available
8.0
502
|
Verified
8.0
105
|
Verified
8.1
513
|
Verified
8.3
105
|
Verified
8.0
518
|
Verified
8.5
122
|
Verified
8.3
526
|
Verified
Conversation IntelligenceHide 8 FeaturesShow 8 Features
Not enough data
8.2
298
Call Analytics
Not enough data
8.8
43
Not enough data
8.0
42
Not enough data
8.3
43
Not enough data
8.2
43
Agent Performance Management
Not enough data
8.3
42
Not enough data
8.3
43
Not enough data
7.7
42
Generative AI
Not enough data
Feature Not Available
SMS MarketingHide 14 FeaturesShow 14 Features
7.4
617
7.9
4,027
Text Messaging
7.6
47
8.4
292
8.3
50
8.7
307
7.4
50
8.4
301
7.2
47
8.0
287
7.4
47
7.2
276
7.2
50
8.1
291
7.2
50
8.1
289
7.6
48
8.3
294
SMS Platform
7.2
45
8.0
285
7.6
46
8.2
290
6.7
47
7.2
282
Feature Not Available
7.2
282
6.7
45
7.2
270
7.5
45
8.1
281
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
7.8
2,722
Channels
Not enough data
8.0
323
Not enough data
7.9
323
Not enough data
7.0
324
Design
Not enough data
7.8
324
Not enough data
7.4
330
Not enough data
8.2
336
Not enough data
8.1
329
Not enough data
8.3
324
Generative AI
Not enough data
7.5
109
Not enough data
Feature Not Available
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
8.4
101
7.9
603
Quality Assurance
7.4
13
7.9
64
7.9
12
7.9
59
8.2
13
7.8
56
Engagement
9.2
13
7.9
62
8.6
13
8.0
64
8.6
12
7.4
60
Performance
8.5
13
8.6
63
8.9
12
8.5
60
Generative AI
Feature Not Available
7.5
59
Feature Not Available
7.5
56
Contact CenterHide 19 FeaturesShow 19 Features
8.3
3,222
8.1
7,617
Channels
8.7
232
|
Verified
8.7
477
|
Verified
Feature Not Available
7.4
433
Feature Not Available
7.6
415
8.6
224
|
Verified
8.4
468
|
Verified
8.0
172
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Functions
8.2
209
|
Verified
8.1
472
|
Verified
8.1
209
|
Verified
8.1
458
|
Verified
8.4
198
|
Verified
8.0
465
|
Verified
7.3
111
7.9
395
8.3
205
|
Verified
8.0
431
|
Verified
8.1
190
|
Verified
8.1
442
|
Verified
8.1
212
|
Verified
8.0
426
|
Verified
8.4
201
|
Verified
8.0
426
|
Verified
Administrative
8.3
214
|
Verified
8.3
463
|
Verified
8.6
200
|
Verified
8.4
465
|
Verified
8.5
241
|
Verified
8.4
499
|
Verified
8.7
220
|
Verified
8.7
438
|
Verified
8.5
184
7.9
444
AI AgentsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Contact Center WorkforceHide 10 FeaturesShow 10 Features
Not enough data
7.9
817
Workforce Management
Not enough data
8.3
83
Not enough data
7.9
80
Not enough data
7.7
84
Not enough data
7.5
79
Not enough data
8.3
86
Administration
Not enough data
7.8
80
Not enough data
8.0
82
Not enough data
8.4
84
Not enough data
7.5
74
Not enough data
7.8
85
Call Center Infrastructure (CCI)Hide 12 FeaturesShow 12 Features
7.6
442
8.0
3,095
Platform
7.0
41
7.3
269
7.3
41
8.2
274
7.3
41
7.9
278
7.3
41
8.3
281
7.3
40
8.1
275
6.9
39
7.8
269
7.4
39
8.1
270
Generative AI
Feature Not Available
6.5
84
Workforce Management
8.4
40
8.5
271
8.0
40
8.3
271
Administrative
8.3
40
8.8
277
8.1
40
8.4
276
Live ChatHide 14 FeaturesShow 14 Features
Not enough data
7.9
2,030
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.0
180
Not enough data
8.2
183
Not enough data
7.7
174
Not enough data
8.1
174
Not enough data
7.5
176
Internal Use
Not enough data
7.8
262
Not enough data
8.0
178
Not enough data
7.9
175
Not enough data
7.8
172
Not enough data
8.2
177
Not enough data
8.2
179
Customer Self-ServiceHide 10 FeaturesShow 10 Features
Not enough data
8.0
1,098
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
8.2
156
Not enough data
7.8
160
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
156
Self-Service Platform
Not enough data
7.9
158
Not enough data
8.1
156
Not enough data
7.3
155
Not enough data
8.5
157
Speech AnalyticsHide 1 FeatureShow 1 Feature
Not enough data
8.2
51
Generative AI
Not enough data
8.2
51
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
Not enough data
7.3
139
Generative AI
Not enough data
7.2
69
Not enough data
7.3
70
Employee MonitoringHide 18 FeaturesShow 18 Features
Not enough data
7.8
1,597
Generative AI
Not enough data
7.3
112
Not enough data
7.4
112
Not enough data
Feature Not Available
Monitoring
Not enough data
8.4
123
Not enough data
8.1
123
Not enough data
Feature Not Available
Not enough data
7.6
117
Not enough data
7.4
115
Logging
Not enough data
8.9
130
Not enough data
7.6
115
Not enough data
6.7
118
Not enough data
7.2
119
Feedback
Not enough data
8.4
122
Not enough data
8.0
117
Productivity - Employee Monitoring
Not enough data
8.2
44
Not enough data
8.4
44
Not enough data
7.9
43
Not enough data
7.8
43
Cloud PBX PlatformsHide 10 FeaturesShow 10 Features
Not enough data
8.6
283
Basic Communication - Cloud PBX
Not enough data
8.5
37
Not enough data
8.6
37
Not enough data
8.7
34
Not enough data
8.6
34
Not enough data
8.6
37
Not enough data
8.8
34
Advanced Features - Cloud PBX
Not enough data
8.6
34
Not enough data
8.5
36
Not enough data
Feature Not Available
Not enough data
Feature Not Available
VoIPHide 12 FeaturesShow 12 Features
7.3
212
7.7
2,830
Basic Communication
8.7
22
9.0
287
|
Verified
6.0
21
5.9
240
8.0
22
7.7
256
Feature Not Available
Feature Not Available
6.3
20
7.0
250
|
Verified
Feature Not Available
7.6
247
|
Verified
Access
7.7
23
7.8
250
|
Verified
7.5
23
8.3
273
6.9
23
8.1
267
Advanced Features
6.7
20
7.1
246
6.5
19
7.0
234
|
Verified
8.9
19
8.8
280
|
Verified
Outbound Call TrackingHide 12 FeaturesShow 12 Features
8.2
2,281
8.1
6,521
Calling
9.0
216
|
Verified
9.0
595
7.9
181
|
Verified
8.0
533
8.6
197
|
Verified
8.6
565
8.8
211
|
Verified
8.7
566
Contacts
8.1
207
|
Verified
8.2
553
7.9
197
|
Verified
8.0
539
8.3
194
|
Verified
7.9
535
Insights
8.0
193
|
Verified
8.3
562
8.3
194
|
Verified
8.2
557
8.5
181
|
Verified
8.0
532
7.6
155
7.1
495
7.8
155
7.3
489
Categories
Categories
Shared Categories
Aloware
Aloware
JustCall
JustCall
Unique Categories
Aloware
Aloware is categorized as Sales Engagement
JustCall
Reviews
Reviewers' Company Size
Aloware
Aloware
Small-Business(50 or fewer emp.)
51.0%
Mid-Market(51-1000 emp.)
48.3%
Enterprise(> 1000 emp.)
0.7%
JustCall
JustCall
Small-Business(50 or fewer emp.)
61.5%
Mid-Market(51-1000 emp.)
30.9%
Enterprise(> 1000 emp.)
7.7%
Reviewers' Industry
Aloware
Aloware
Computer Software
14.2%
Information Technology and Services
7.2%
Real Estate
6.5%
Consumer Services
5.0%
Consulting
4.3%
Other
62.8%
JustCall
JustCall
Computer Software
10.5%
Financial Services
6.9%
Real Estate
6.1%
Information Technology and Services
5.6%
Marketing and Advertising
4.9%
Other
66.0%
Most Helpful Reviews
Aloware
Aloware
Most Helpful Favorable Review
Verified User
G
Verified User in Marketing and Advertising

The ability to cater to my company personal needs and be open to new ideas of expansion of their services.

Most Helpful Critical Review
Molly B.
MB
Molly B.
Verified User in Construction

Almost everything, I think the dashboard is a bit messy and not all calls tend to pop up, you can see a call then it will disappear in thin air. It doesn't always notify me when I have a missed call and sometimes the messaging won't allow me to send...

JustCall
JustCall
Most Helpful Favorable Review
Jason H.
JH
Jason H.
Verified User in Insurance

SaaS VoIP application. Support team at JustCall is more than willing to listen to client needs and do everything possible to implement feature requests. It keeps getting better and better on a daily basis.

Most Helpful Critical Review
Verified User
G
Verified User in Computer & Network Security

I guess they don't practice what they preach. For a solution designed for Customer Service teams, their CS team is completely useless. The product lacks any sort of help even while doing a sign-up and while I was going through the verification sign-up...

Alternatives
Aloware
Aloware Alternatives
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Aircall
Aircall
Add Aircall
CloudTalk
CloudTalk
Add CloudTalk
Talkdesk
Talkdesk
Add Talkdesk
JustCall
JustCall Alternatives
CloudTalk
CloudTalk
Add CloudTalk
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Talkdesk
Talkdesk
Add Talkdesk
RingCentral Contact Center
RingCentral Contact Center
Add RingCentral Contact Center
Discussions
Aloware
Aloware Discussions
What is the maximum contacts I can add on Aloware?
1 comment
Anoosh R.
AR
As much as needed. We don't really enforce any limits on contacts or call history. Add away! Read more
Can I download the phonebook record and what is the maximum contacts to be saved?
1 comment
Anoosh R.
AR
There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top...Read more
I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.
1 comment
Anoosh R.
AR
Hi Brian, Alo has multiple layers of visibility limitations when pulling down recordings, to prevent unauthorized access. Please get in touch with our...Read more
See all discussions
JustCall
JustCall Discussions
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 comments
Nick S.
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
Can I send video or audio messages to my clients?
2 comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature. Joseph, you can set up automation for sending short follow-up audio or video...Read more
What is the reason you can not copy and paste in the texting portion?
2 comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
See all discussions
Ask Aloware a QuestionContact Aloware
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Aloware
Aloware
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JustCall
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