I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.

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I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.

Asked almost 4 years ago

I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.

Contact Center Operations Software

Outbound Call Tracking Software

Auto Dialer Software

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Anoosh R. · Answer 1 · 2021-03-22T09:44:00-05:00

AR

Anoosh R.

Chief Executive Officer at Aloware

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Answered almost 4 years ago

Hi Brian, Alo has multiple layers of visibility limitations when pulling down recordings, to prevent unauthorized access. Please get in touch with our support to troubleshoot. Thanks!

I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.

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