Compare AlertMedia and OnSolve Platform 
At a Glance
Market Segments
Mid-Market (61.0% of reviews)
Enterprise (57.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
AlertMedia
Star Rating
(435)4.7 out of 5
Market Segments
Mid-Market (61.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AlertMediaOnSolve Platform
Star Rating
(14)4.4 out of 5
Market Segments
Enterprise (57.1% of reviews)
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AlertMedia excels in SMS Messaging with a score of 9.7, highlighting its reliability and speed in delivering critical alerts, while OnSolve Platform does not provide a specific score for this feature, indicating a potential gap in performance.
- Reviewers mention that AlertMedia's Ease of Setup is rated at 9.3, making it user-friendly for organizations looking to implement emergency communication quickly, whereas OnSolve Platform's score of 8.3 suggests a more complex setup process that may require additional time and resources.
- G2 users note that AlertMedia has a superior Quality of Support rating of 9.6, with many reviewers praising the responsiveness and helpfulness of the support team, while OnSolve Platform's score of 9.0, although still good, indicates a slightly less favorable experience.
- Users on G2 highlight AlertMedia's strong performance in Threat Alerts with a score of 8.9, emphasizing its effectiveness in real-time notifications during emergencies, compared to OnSolve Platform, which has a similar score but lacks specific user feedback on the immediacy of alerts.
- Reviewers say that AlertMedia's Product Direction score of 9.3 reflects a positive outlook on future updates and features, suggesting that users feel confident in the product's ongoing development, while OnSolve Platform's lower score of 6.8 raises concerns about its long-term viability and innovation.
- Users report that AlertMedia's Scheduling feature is rated at 9.7, allowing for efficient management of alerts and notifications, which is a critical aspect for organizations needing to plan communications in advance, whereas OnSolve Platform does not provide a comparable score, indicating a potential shortfall in this area.
Featured Products
Sponsored
D4H
(149)
Proactive Notification
Visit Website
Pricing
Entry-Level Pricing
AlertMedia
No pricing availableOnSolve Platform
Mass Notification
Contact Us
Whether it’s an emergency or day-to-day operations, effective communication is critical to maintaining business continuity and employee and public safety
- Two-Way Messaging
- Multiple Modalities
- Geo-Enabled Alerts
Free Trial
AlertMedia
No trial information availableOnSolve Platform
No trial information availableRatings
Meets Requirements
9.5
296
8.8
12
Ease of Use
9.5
298
9.0
12
Ease of Setup
9.3
252
8.3
9
Ease of Admin
9.3
237
8.8
8
Quality of Support
9.6
277
9.0
10
Has the product been a good partner in doing business?
9.7
234
8.8
7
Product Direction (% positive)
9.3
268
6.8
11
Features by Category
Messaging Channels
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Administration
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Threat Identification
8.4
57
Not enough data
7.8
54
Not enough data
7.4
50
Not enough data
8.5
60
Not enough data
Threat Assessment
8.5
56
Not enough data
8.2
56
Not enough data
Threat Monitoring
9.0
61
Not enough data
8.9
58
Not enough data
8.2
49
Not enough data
Platform
8.4
57
Not enough data
8.6
57
Not enough data
8.7
55
Not enough data
Critical Event Management (CEM) PlatformsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Emergency Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Emergency Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AlertMedia and OnSolve Platform are categorized as Emergency Notification
Unique Categories
AlertMedia is categorized as Protective Intelligence Platforms
OnSolve Platform is categorized as ServiceNow Store Apps, IT Alerting, Proactive Notification, and Critical Event Management (CEM) Platforms
Reviews
Reviewers' Company Size
AlertMedia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnSolve Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
11.1%
Banking
6.5%
Financial Services
4.8%
Non-Profit Organization Management
4.2%
Retail
3.5%
Other
70.0%
Information Technology and Services
14.3%
Financial Services
14.3%
Transportation/Trucking/Railroad
7.1%
Security and Investigations
7.1%
Pharmaceuticals
7.1%
Other
50.0%
Most Helpful Reviews
AlertMedia
Most Helpful Favorable Review
Verified User in Retail
AlertMedia has continued to grow from day one of our partnership, utilzing client requests and input to drive the new key features that they develop. They have been fantastic partners who are focused on meeting our unique needs in the industry.
Most Helpful Critical Review
Yesenia M.
Verified User in Hospital & Health Care
N/A. This is a pretty basic application!
OnSolve Platform
Most Helpful Favorable Review
Barry E.
Verified User in Insurance
The ease of sending a message using the online tool. The customer support and ease of connecting with them when there have been issues. The Marketing Team has also been great.
Most Helpful Critical Review
Verified User in Security and Investigations
It was not up tp date 2 out of 3 times I used it.
Verified User in Retail
AlertMedia has continued to grow from day one of our partnership, utilzing client requests and input to drive the new key features that they develop. They have been fantastic partners who are focused on meeting our unique needs in the industry.
Barry E.
Verified User in Insurance
The ease of sending a message using the online tool. The customer support and ease of connecting with them when there have been issues. The Marketing Team has also been great.
Yesenia M.
Verified User in Hospital & Health Care
N/A. This is a pretty basic application!
Verified User in Security and Investigations
It was not up tp date 2 out of 3 times I used it.
Alternatives
Discussions
How can I get all the zip codes to auto fill the cities and states
1 comment
Official Response from AlertMedia
Karla, thank you for sharing your valuable feedback with us! We are always adding new features and capabilities to AlertMedia and often get our best...Read more
What is AlertMedia used for?
1 comment
BB
AlertMedia is used to monitor your locations (can be your work locations, facilities, even employee locations) to see if they are in the area of effect for a...Read more
AlertMedia has no more discussions with answers
What is OnSolve Critical Communications used for?
1 comment
Official Response from OnSolve Platform
The OnSolve Platform is used for accurate emergency mass communications during a critical event. Read more
OnSolve Platform has no more discussions with answers
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