Compare Agile CRM and EngageBay All-in-One Suite 
At a Glance
Market Segments
Small-Business (77.8% of reviews)
Small-Business (65.6% of reviews)
Entry-Level Pricing
$0 per month
Free 1000 Contacts and 1000 Branded Emails - Monthly
Agile CRM
Star Rating
(351)4.0 out of 5
Market Segments
Small-Business (77.8% of reviews)
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansEngageBay All-in-One Suite
Star Rating
(489)4.6 out of 5
Market Segments
Small-Business (65.6% of reviews)
Entry-Level Pricing
Free 1000 Contacts and 1000 Branded Emails - Monthly
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Agile CRM's Contact & Account Management feature scores 7.7, which is lower than EngageBay's impressive 9.1. Reviewers mention that EngageBay offers a more intuitive interface for managing contacts, making it easier for small businesses to keep track of their customer relationships.
- Reviewers mention that EngageBay excels in Email Marketing, scoring 9.3 compared to Agile CRM's 6.9. Users on G2 highlight EngageBay's robust capabilities in Automated Email Responses and Manage Email Deliverability, which significantly enhance their marketing efforts.
- Users say that EngageBay's Quality of Support is rated at 9.7, far surpassing Agile CRM's 8.0. Reviewers report that EngageBay's support team is responsive and helpful, which is crucial for businesses that rely on timely assistance.
- G2 users highlight that Agile CRM's Ease of Setup is rated at 7.8, while EngageBay shines with a score of 9.3. Users report that EngageBay's onboarding process is straightforward, allowing teams to get started quickly without extensive training.
- Reviewers mention that EngageBay's Marketing ROI Analytics feature scores 8.6, compared to Agile CRM's 6.5. Users report that EngageBay provides better insights into campaign performance, helping businesses make data-driven decisions.
- Users on G2 report that Agile CRM's Ticket Creation User Experience is rated at 9.0, which is commendable, but EngageBay's 9.4 indicates a slightly better user experience. Reviewers mention that EngageBay's ticketing system is more user-friendly, facilitating smoother customer support interactions.
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Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
EngageBay All-in-One Suite
All-In-One
Free
1000 Contacts and 1000 Branded Emails - Monthly
- Email Marketing
- Autoresponders
- Email Broadcast
Free Trial
Agile CRM
Free Trial is available
EngageBay All-in-One Suite
Free Trial is available
Ratings
Meets Requirements
8.1
312
9.2
406
Ease of Use
8.1
311
9.2
415
Ease of Setup
7.8
164
9.3
320
Ease of Admin
8.1
162
9.2
277
Quality of Support
8.0
304
9.7
404
Has the product been a good partner in doing business?
8.0
161
9.5
268
Product Direction (% positive)
7.6
307
9.7
390
Features by Category
Sales Force Automation
7.7
31
|
Verified
9.2
145
|
Verified
7.4
27
8.7
125
7.3
30
|
Verified
8.8
144
|
Verified
7.6
32
|
Verified
8.9
148
|
Verified
7.0
28
|
Verified
8.5
117
|
Verified
7.0
27
|
Verified
8.7
134
|
Verified
7.3
28
|
Verified
8.7
115
6.9
26
|
Verified
8.9
110
|
Verified
7.4
28
|
Verified
9.0
124
Marketing Automation
6.9
31
|
Verified
9.4
147
|
Verified
7.6
29
|
Verified
9.2
143
7.0
32
|
Verified
9.2
144
|
Verified
6.5
30
|
Verified
8.8
129
|
Verified
Customer Support
6.8
30
|
Verified
8.7
129
|
Verified
6.4
31
|
Verified
9.1
126
|
Verified
6.3
31
|
Verified
9.0
128
|
Verified
6.1
30
|
Verified
8.8
138
6.8
29
|
Verified
9.0
122
|
Verified
Reporting & Analytics
7.0
28
|
Verified
8.8
135
|
Verified
7.0
32
|
Verified
8.9
144
|
Verified
6.8
28
|
Verified
8.6
118
Mobile & Social
7.7
24
|
Verified
8.6
127
|
Verified
8.3
23
|
Verified
8.6
139
|
Verified
7.8
23
|
Verified
8.7
117
Platform
7.4
11
|
Verified
8.9
136
|
Verified
7.5
10
|
Verified
8.9
135
|
Verified
7.5
12
|
Verified
9.0
144
|
Verified
8.1
7
|
Verified
8.7
119
|
Verified
8.1
9
|
Verified
8.1
112
|
Verified
7.8
10
|
Verified
8.7
113
|
Verified
6.9
12
|
Verified
9.1
134
|
Verified
8.1
8
|
Verified
8.6
122
|
Verified
Integration
8.0
11
|
Verified
9.0
127
|
Verified
7.3
11
|
Verified
8.8
123
|
Verified
7.8
10
|
Verified
8.5
113
|
Verified
Generative AI
Feature Not Available
8.8
77
Email Marketing
7.4
21
|
Verified
8.9
132
|
Verified
7.1
21
|
Verified
9.0
115
|
Verified
6.7
21
|
Verified
9.0
119
|
Verified
7.5
21
|
Verified
9.0
123
|
Verified
Online Marketing
7.5
20
|
Verified
8.7
121
|
Verified
8.0
19
|
Verified
8.5
112
|
Verified
7.8
17
|
Verified
8.8
99
|
Verified
7.5
18
|
Verified
8.5
125
|
Verified
7.7
17
|
Verified
8.5
100
Lead Management
7.9
21
|
Verified
8.9
120
|
Verified
7.5
20
|
Verified
8.8
103
|
Verified
7.2
19
|
Verified
8.8
110
|
Verified
7.8
20
|
Verified
8.7
103
|
Verified
7.1
21
|
Verified
8.7
113
|
Verified
7.4
20
|
Verified
8.2
104
8.1
20
|
Verified
8.8
103
|
Verified
7.9
20
|
Verified
8.9
113
|
Verified
Campaign Management
7.9
21
|
Verified
8.3
100
|
Verified
8.2
19
|
Verified
8.5
103
8.3
19
|
Verified
8.6
112
|
Verified
8.5
18
8.0
85
Social
8.0
17
|
Verified
8.3
89
|
Verified
8.4
17
|
Verified
8.1
94
|
Verified
8.8
17
|
Verified
8.2
94
|
Verified
8.4
17
|
Verified
8.1
94
|
Verified
8.0
17
|
Verified
8.2
99
|
Verified
Reporting & Analytics
8.6
20
|
Verified
8.6
134
|
Verified
8.9
19
|
Verified
8.1
121
|
Verified
7.7
18
|
Verified
7.9
98
8.7
19
|
Verified
7.9
93
|
Verified
8.0
18
|
Verified
8.4
79
Platform
8.0
5
|
Verified
8.5
86
|
Verified
8.3
5
|
Verified
8.6
76
|
Verified
8.0
5
|
Verified
8.9
87
|
Verified
7.7
5
|
Verified
8.5
59
|
Verified
7.3
5
|
Verified
7.9
58
8.3
5
|
Verified
9.0
71
|
Verified
7.7
5
|
Verified
8.5
57
Integration
7.7
5
|
Verified
8.7
78
|
Verified
8.3
5
|
Verified
8.5
70
|
Verified
8.0
5
|
Verified
8.0
63
|
Verified
Ticket and Case Management
9.0
10
|
Verified
9.4
19
|
Verified
9.0
10
|
Verified
9.7
20
|
Verified
9.0
10
|
Verified
9.1
19
|
Verified
8.8
10
|
Verified
9.2
19
|
Verified
8.5
10
|
Verified
9.6
14
|
Verified
8.5
10
|
Verified
9.6
16
|
Verified
8.2
10
|
Verified
9.9
16
|
Verified
8.5
10
|
Verified
9.7
22
|
Verified
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Channels
9.2
10
|
Verified
9.6
19
8.2
10
|
Verified
9.6
19
|
Verified
8.0
10
|
Verified
9.2
20
|
Verified
7.5
10
|
Verified
9.1
18
|
Verified
7.8
9
|
Verified
8.8
15
Platform
6.3
5
9.0
22
7.8
6
|
Verified
8.6
27
|
Verified
8.0
5
|
Verified
9.1
28
|
Verified
8.0
5
|
Verified
9.0
21
|
Verified
7.2
6
|
Verified
8.8
27
|
Verified
8.9
6
|
Verified
8.6
31
|
Verified
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Page Customization
Not enough data
8.8
36
|
Verified
Not enough data
8.1
36
|
Verified
Not enough data
8.0
34
|
Verified
Not enough data
8.0
34
|
Verified
Page Optimization
Not enough data
7.7
31
|
Verified
Not enough data
7.7
35
|
Verified
Not enough data
7.8
30
|
Verified
Not enough data
7.7
29
Integrations
Not enough data
8.1
25
|
Verified
Not enough data
9.0
31
|
Verified
Not enough data
8.7
33
|
Verified
Generative AI
Feature Not Available
7.9
13
Customization
Not enough data
8.6
28
Not enough data
8.1
30
Not enough data
7.7
25
Not enough data
8.2
31
Additional Functionality
Not enough data
8.8
31
Not enough data
6.8
21
Not enough data
9.0
29
Not enough data
7.7
21
Not enough data
8.4
33
Computing
Not enough data
8.6
11
Not enough data
6.7
11
Not enough data
8.9
14
Experimental Design
Not enough data
6.9
12
Not enough data
7.2
10
Not enough data
7.7
10
Analytics
Not enough data
8.5
14
Not enough data
7.1
12
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Not enough data
Internal Use
7.8
6
|
Verified
8.6
27
|
Verified
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Analytics
7.3
17
8.9
90
6.8
17
8.9
85
7.5
16
8.7
72
Customizations
6.6
16
9.0
80
7.2
16
9.1
89
7.8
16
9.1
87
7.0
15
9.1
79
7.0
16
8.8
92
Generative AI
Feature Not Available
8.3
38
Categories
Categories
Shared Categories
Agile CRM and EngageBay All-in-One Suite are categorized as Marketing Automation, Landing Page Builders, Email Tracking, Help Desk, CRM, and Online Form Builder
Unique Categories
Agile CRM is categorized as Pop-Up Builder and Live Chat
EngageBay All-in-One Suite is categorized as A/B Testing
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
EngageBay All-in-One Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Information Technology and Services
13.0%
Computer Software
7.0%
Financial Services
4.6%
Internet
4.3%
Other
55.9%
Information Technology and Services
18.2%
Marketing and Advertising
10.6%
Staffing and Recruiting
10.1%
Computer Software
6.1%
Professional Training & Coaching
4.9%
Other
50.1%
Most Helpful Reviews
Agile CRM
Most Helpful Favorable Review
Loic S.
Verified User in Consumer Services
- Fast learning curve. - Lot of Zapier triggers and actions - Product growth, they add new features regularly and fix issues promptly. - They learn from their mistake. It seems like their customer service is improving which is a great news. When I...
Most Helpful Critical Review
JR R.
Verified User in Financial Services
The primary reason we chose Agile as that the email workflow automation seemed easy to implement. However, the workflows proved to be completely unreliable. Some leads would receive all emails in the workflow, while others would not. The bugs are...
EngageBay All-in-One Suite
Most Helpful Favorable Review
Keerti S.
Verified User in Import and Export
I like how you can use the same platform to handle your deals (sales funnel) and the email automations linked to those deals. This is crucial because it reduces the amount of time and effort that my sales and account management team must spend on...
Most Helpful Critical Review
Rodrigo P.
Verified User in Computer & Network Security
I would like you to have more options for the automation of various accesses, since you still do not have any options to carry out social publications on various networks
Loic S.
Verified User in Consumer Services
- Fast learning curve. - Lot of Zapier triggers and actions - Product growth, they add new features regularly and fix issues promptly. - They learn from their mistake. It seems like their customer service is improving which is a great news. When I...
Keerti S.
Verified User in Import and Export
I like how you can use the same platform to handle your deals (sales funnel) and the email automations linked to those deals. This is crucial because it reduces the amount of time and effort that my sales and account management team must spend on...
JR R.
Verified User in Financial Services
The primary reason we chose Agile as that the email workflow automation seemed easy to implement. However, the workflows proved to be completely unreliable. Some leads would receive all emails in the workflow, while others would not. The bugs are...
Rodrigo P.
Verified User in Computer & Network Security
I would like you to have more options for the automation of various accesses, since you still do not have any options to carry out social publications on various networks
Alternatives
Discussions
Any power users who are making Agile deliver ?
1 comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
Do you consider the integration with SendGrid and Apollo?
2 comments
ME
yes I do consider thatRead more
Simple and powerful All-in-One CRM
1 comment
MM
The most useful options in easy-to-use software. There is no perfect software, but the ease of use and the services it provides are essential for marketing...Read more
EngageBay All-in-One Suite has no more discussions with answers
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