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At a Glance
Acuity
Acuity
Star Rating
(8)4.9 out of 5
Market Segments
Small-Business (87.5% of reviews)
Information
Entry-Level Pricing
Starting at $2,179.00 Per Month
Browse all 3 pricing plans
Pilot
Pilot
Star Rating
(113)4.7 out of 5
Market Segments
Small-Business (96.5% of reviews)
Information
Entry-Level Pricing
$199.00 Per Month
Browse all 3 pricing plans
Featured Products
Pricing
Entry-Level Pricing
Acuity
Bookkeeping Plus + Accounting
Starting at $2,179.00
Per Month
Browse all 3 pricing plans
Pilot
Pilot Essentials
$199.00
Per Month
Browse all 3 pricing plans
Free Trial
Acuity
No trial information available
Pilot
No trial information available
Ratings
Quality of Work
Not enough data
9.5
103
Responsiveness
9.3
7
9.5
103
Expertise of Team
9.5
7
9.5
103
Execution Ability
9.8
7
9.5
102
Communication Skills
10.0
7
9.6
103
Professionalism
10.0
7
9.8
103
Has the product been a good partner in doing business?
9.8
7
9.6
105
Features by Category
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Acuity
Acuity
Pilot
Pilot
Acuity and Pilot are categorized as Bookkeeping Services, Tax Services, and Accounting Firms
Reviews
Reviewers' Company Size
Acuity
Acuity
Small-Business(50 or fewer emp.)
87.5%
Mid-Market(51-1000 emp.)
12.5%
Enterprise(> 1000 emp.)
0%
Pilot
Pilot
Small-Business(50 or fewer emp.)
96.5%
Mid-Market(51-1000 emp.)
3.5%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Acuity
Acuity
Computer Software
62.5%
Information Technology and Services
25.0%
Retail
12.5%
Other
0.0%
Pilot
Pilot
Computer Software
34.5%
Information Technology and Services
11.5%
Internet
4.4%
Health, Wellness and Fitness
4.4%
Marketing and Advertising
2.7%
Other
42.5%
Most Helpful Reviews
Acuity
Acuity
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Software

Their team, service, and quality. They go above and beyond and are able to scale which is something other services were not able to do. They use Quickbooks or Xero so you do not have to go through the arduous process of changing systems. They also give you...

Most Helpful Critical Review
Servesh K.
SK
Servesh K.
Verified User in Computer Software

I dislike confusion around pricing changes, which can be frustrating. They do resolve these issues swiftly having a pricing structure from the beginning would be ideal.

Pilot
Pilot
Most Helpful Favorable Review
Deborah V. P.
DP
Deborah V. P.
Verified User in Consulting

The process is simple, straightforward, smooth. Questions are answered near immediately, with patience and deep knowledge. Most important is how very human and caring they are in the best way. After a family tragedy earlier this year, I was very moved by...

Most Helpful Critical Review
Verified User
G
Verified User in Hospital & Health Care

They recorded everything on a cash basis and have very little backup for historical information. They cannot answer simple questions about AR and AP. This has made the audit and tax process very troublesome, and I would not recommend this service should a...

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