Compare Acuity Scheduling and OnceHub 
At a Glance
Market Segments
Small-Business (90.8% of reviews)
Small-Business (74.5% of reviews)
Entry-Level Pricing
$16.00 1 Staff/Locations
Free 3 Users
Acuity Scheduling
Star Rating
(403)4.7 out of 5
Market Segments
Small-Business (90.8% of reviews)
Entry-Level Pricing
$16.00 1 Staff/Locations
Browse all 4 pricing plansOnceHub
Star Rating
(52)4.3 out of 5
Market Segments
Small-Business (74.5% of reviews)
Entry-Level Pricing
Free 3 Users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnceHub offers a free entry-level price, making it an attractive option for small businesses looking to minimize costs, while Acuity Scheduling starts at $16.00, which some users feel is a barrier for entry.
- Reviewers mention that Acuity Scheduling excels in integrations, particularly with multi-calendar integration (rated 9.4) and website integration (rated 9.7), which enhances its usability for businesses that rely on various platforms. In contrast, OnceHub's multi-calendar integration is rated lower at 7.8.
- G2 users highlight that both platforms provide excellent confirmation and reminder features, with OnceHub scoring 9.6 and Acuity Scheduling scoring 9.5, indicating that users appreciate the reliability of these notifications in managing appointments.
- Users on G2 report that Acuity Scheduling has a higher ease of use rating (9.2) compared to OnceHub (8.6), suggesting that Acuity's interface may be more intuitive for new users, which is a significant factor for businesses with less tech-savvy staff.
- Reviewers say that OnceHub shines in its quality of support, with a score of 9.0, which users appreciate when they encounter issues, while Acuity Scheduling also performs well with a score of 9.3, indicating strong support from both platforms.
- Users report that Acuity Scheduling's customization options, particularly in custom fields and conditional logic, are highly rated (9.4), allowing businesses to tailor the scheduling experience to their specific needs, whereas OnceHub's customization features are perceived as less robust.
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Pricing
Entry-Level Pricing
Acuity Scheduling
Emerging
$16.00
1 Staff/Locations
Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required.
- Client self-scheduling
- Embed scheduler into your website
- Offer unlimited services and appointments
OnceHub
Starter
Free
3 Users
Ideal for individuals and small teams
- Unlimited meetings and event types
- One-on-one meetings, panel meetings, group sessions, and session packages
- Pooled team availability and advanced meeting distribution options
Free Trial
Acuity Scheduling
Free Trial is available
OnceHub
Free Trial is available
Ratings
Meets Requirements
9.3
302
9.2
38
Ease of Use
9.1
305
8.6
39
Ease of Setup
8.8
181
8.0
20
Ease of Admin
9.1
180
8.6
19
Quality of Support
9.2
225
9.0
28
Has the product been a good partner in doing business?
9.3
176
9.4
17
Product Direction (% positive)
8.9
296
6.8
37
Features by Category
Business Administration - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
Not enough data
Not enough data
Not enough data
Shared Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.5
24
9.6
8
9.7
21
9.7
6
9.7
25
9.8
7
Settings
9.2
25
9.3
7
9.4
24
9.6
8
9.4
24
9.6
8
Personalization
9.0
23
Not enough data
9.4
24
8.8
8
Integrations
9.4
21
7.8
6
9.7
19
8.9
6
9.5
16
Not enough data
9.4
17
Not enough data
9.0
21
9.4
6
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Class Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Manangement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
9.4
25
Not enough data
8.7
24
Not enough data
8.6
20
Not enough data
9.0
26
Not enough data
Feature Not Available
Not enough data
9.4
24
Not enough data
Categories
Categories
Shared Categories
Acuity Scheduling and OnceHub are categorized as Business Scheduling and Online Appointment Scheduling
Unique Categories
Acuity Scheduling is categorized as Appointment Reminder, Studio Management, Coaching, Spa and Salon Management, and Calendar
OnceHub is categorized as Lead-to-Account Matching and Routing, Online Form Builder, Chatbots, Google Workspace for Sales, Employee Engagement, and Live Chat
Reviews
Reviewers' Company Size
Acuity Scheduling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnceHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
14.8%
Marketing and Advertising
8.4%
Professional Training & Coaching
5.9%
Cosmetics
5.6%
Photography
4.6%
Other
60.7%
Computer Software
13.7%
Marketing and Advertising
11.8%
Information Technology and Services
9.8%
Health, Wellness and Fitness
9.8%
Professional Training & Coaching
5.9%
Other
49.0%
Most Helpful Reviews
Acuity Scheduling
Most Helpful Favorable Review
Gigi K.
Verified User in Human Resources
Great usability! Easy to block off time and create scheduling parameters. It is affordable and easy to share with colleagues & clients.
Most Helpful Critical Review
Katlin F.
Verified User in Education Management
It does not handle different time zones well from the back end. Customers can easily schedule, but Acuity company is in EDT and can create glitches if you do not live in EST and are trying to monitor your hours.
OnceHub
Most Helpful Favorable Review
Dmitri E.
Verified User in Computer Software
I like the fact that MeetMe.SO automatically determines person's time zone. We used to use TimeTrade before and it was a permanent source of bungled appointments. Oh and BTW I've tried every appointment scheduler under the sun before zeroing in on...
Most Helpful Critical Review
Sarah C.
Verified User in Venture Capital & Private Equity
It seems like it gets disconnected from my calendar a lot and I have to manually resync. There have also been times when I've gotten direct emails from clients telling me that there are no times available when I have an empty calendar. It's like...
Gigi K.
Verified User in Human Resources
Great usability! Easy to block off time and create scheduling parameters. It is affordable and easy to share with colleagues & clients.
Dmitri E.
Verified User in Computer Software
I like the fact that MeetMe.SO automatically determines person's time zone. We used to use TimeTrade before and it was a permanent source of bungled appointments. Oh and BTW I've tried every appointment scheduler under the sun before zeroing in on...
Katlin F.
Verified User in Education Management
It does not handle different time zones well from the back end. Customers can easily schedule, but Acuity company is in EDT and can create glitches if you do not live in EST and are trying to monitor your hours.
Sarah C.
Verified User in Venture Capital & Private Equity
It seems like it gets disconnected from my calendar a lot and I have to manually resync. There have also been times when I've gotten direct emails from clients telling me that there are no times available when I have an empty calendar. It's like...
Discussions
What does Acuity Scheduling do?
1 comment
JB
Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my...Read more
Acuity Scheduling has no more discussions with answers
Are there any limitations on usage?
2 comments
KJ
Free usage has a 25 person limit for booking round-robin calls. And you can only add a single calendar to the account.Read more
How does the free 14-day trial work?
1 comment
Official Response from OnceHub
The trial is fully functional and comes with unlimited user licenses and all third-party integrations.Read more
Who needs a user license?
1 comment
Official Response from OnceHub
A user license is required for every user with access to ScheduleOnce. Customers or anyone who makes bookings do not require a license.Read more
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