G2 reviewers report that Lawmatics excels in user experience, with a sleek design and intuitive interface that users find easy to navigate. One user highlighted that the "design, UI, and features are perfect for law firms," making it a strong choice for those prioritizing usability.
Users say Actionstep provides excellent customization options, allowing teams to tailor the software to their specific needs. Reviewers appreciate the "freedom of design" and the ability to integrate various tools, which can enhance workflow efficiency.
According to verified reviews, Lawmatics stands out for its exceptional customer support, with users praising the quick and effective assistance they received. One user noted that their issue was resolved "within just a few minutes," showcasing the responsiveness of the support team.
Reviewers mention that Actionstep can sometimes struggle with setup, as indicated by its lower ratings in this area. Users have expressed challenges in configuring the software to fit their workflows, which may lead to a steeper learning curve for new users.
G2 reviewers highlight that Lawmatics has made lead organization significantly easier, providing a clearer overview of incoming leads. This feature has been particularly beneficial for users looking to streamline their client intake processes.
Users report that while Actionstep is effective for job delegation and documentation, it may not be as user-friendly as Lawmatics. One user mentioned that it helps document work efficiently, but the overall ease of use is rated lower compared to Lawmatics, which could impact daily operations.
Pricing
Entry-Level Pricing
Actionstep
Practice Pro + Accounting
$99.00
1 Per User Per Month
Medium and large firms. With general ledger accounting built-in. For multi-practice and boutique firms requiring a built-in General Ledger
Are there any Actionstep / Google Workspace communities that want to share best practice ideas?
1 Comment
Official Response from Actionstep
Hi Wayne,
Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/
Additionally,...Read more
Lawmatics an automation platform for law firms - think client intake workflow automation, customer relationship management (CRM), all things email marketing,...Read more
Is Smokeball cloud-based?
1 Comment
SB
Smokeball is a hybrid desktop and cloud-based law practice management software for law firms who run on Windows. We have made it easy to integrate your...Read more
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