I have been particularly impressed with the person-to-person support provided by 3PlayMedia staff.
Terrible billing; staff is very unresponsive even when following up to their emails
The ease of setting up sessions and downloading the transcripts/closed captioning files.
I think the biggest challenge we've had was with the Japanese language and we have for that reason stayed away from CC for that particular language. There is also a limitation on the glossary which is unfortunate.
I have been particularly impressed with the person-to-person support provided by 3PlayMedia staff.
The ease of setting up sessions and downloading the transcripts/closed captioning files.
Terrible billing; staff is very unresponsive even when following up to their emails
I think the biggest challenge we've had was with the Japanese language and we have for that reason stayed away from CC for that particular language. There is also a limitation on the glossary which is unfortunate.