Compare 20NINE and Kommo

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
20NINE
20NINE
Star Rating
(18)4.9 out of 5
Market Segments
Small-Business (64.7% of reviews)
Information
Entry-Level Pricing
€2.90 1 User Per Month
Browse all 10 pricing plans
Kommo
Kommo
Star Rating
(30)3.7 out of 5
Market Segments
Small-Business (77.8% of reviews)
Information
Entry-Level Pricing
$15 User/Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Kommo's Contact & Account Management feature scores 8.1, which is lower than 20NINE's impressive 9.2, indicating that 20NINE offers a more robust solution for managing customer relationships.
  • Reviewers mention that 20NINE excels in Opportunity & Pipeline Management with a score of 9.6, while Kommo lags behind at 7.7, suggesting that users may find it easier to track sales opportunities with 20NINE.
  • G2 users highlight that 20NINE's Customer Support features, including the Support Analytics and Knowledge Base, are rated significantly higher than Kommo's, with scores of 9.3 and 7.5 respectively, indicating a more effective support system.
  • Users on G2 report that 20NINE's Mobile User Support is rated at 9.6, compared to Kommo's 7.0, which suggests that 20NINE provides a better mobile experience for users on the go.
  • Reviewers mention that Kommo's Product & Price List Management feature is notably weak with a score of 5.5, while 20NINE shines with a score of 9.2, indicating that users may struggle with pricing management in Kommo.
  • Users say that 20NINE's Integration APIs are rated at 9.4, compared to Kommo's 7.2, suggesting that 20NINE offers a more flexible and powerful integration capability for connecting with other tools and platforms.
Featured Products
Pricing
Entry-Level Pricing
20NINE
The super app
€2.90
1 User Per Month
Browse all 10 pricing plans
Kommo
Basic
$15
User/Month
Browse all 3 pricing plans
Free Trial
20NINE
Free Trial is available
Kommo
Free Trial is available
Ratings
Meets Requirements
9.6
15
7.6
23
Ease of Use
9.4
15
8.3
24
Ease of Setup
8.8
7
8.5
11
Ease of Admin
9.5
7
8.5
11
Quality of Support
9.3
14
8.5
21
Has the product been a good partner in doing business?
9.8
7
7.7
11
Product Direction (% positive)
10.0
14
7.3
22
Features by Category
Sales Force Automation
9.2
13
|
Verified
8.1
18
|
Verified
9.3
9
Feature Not Available
9.6
13
|
Verified
7.8
18
|
Verified
9.5
13
|
Verified
7.5
18
|
Verified
9.3
12
|
Verified
6.9
15
9.2
13
|
Verified
7.8
16
|
Verified
9.2
13
|
Verified
5.7
14
|
Verified
9.4
9
|
Verified
6.1
15
9.5
10
7.7
14
|
Verified
Marketing Automation
9.2
10
|
Verified
7.8
13
|
Verified
Feature Not Available
7.6
14
9.4
12
|
Verified
8.9
19
|
Verified
Feature Not Available
Feature Not Available
Customer Support
Not enough data
7.7
15
Not enough data
7.3
13
Not enough data
7.3
13
Not enough data
7.4
11
Not enough data
7.4
14
Reporting & Analytics
9.5
13
|
Verified
7.0
19
|
Verified
9.6
12
|
Verified
7.4
19
|
Verified
9.3
12
|
Verified
7.1
16
|
Verified
Mobile & Social
9.0
12
|
Verified
6.5
12
|
Verified
Not enough data
7.0
11
|
Verified
9.6
13
|
Verified
7.2
16
|
Verified
Platform
9.3
5
|
Verified
7.3
11
|
Verified
9.3
7
|
Verified
7.6
11
|
Verified
9.3
7
|
Verified
7.4
11
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
6.7
7
8.8
7
|
Verified
6.4
6
9.0
7
|
Verified
7.7
10
|
Verified
Not enough data
6.7
6
Integration
9.0
5
|
Verified
7.3
11
|
Verified
9.4
6
|
Verified
7.3
10
|
Verified
9.0
5
|
Verified
7.4
7
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
20NINE
20NINE
Kommo
Kommo
20NINE and Kommo are categorized as CRM
Unique Categories
20NINE
20NINE has no unique categories
Kommo
Kommo has no unique categories
Reviews
Reviewers' Company Size
20NINE
20NINE
Small-Business(50 or fewer emp.)
64.7%
Mid-Market(51-1000 emp.)
23.5%
Enterprise(> 1000 emp.)
11.8%
Kommo
Kommo
Small-Business(50 or fewer emp.)
77.8%
Mid-Market(51-1000 emp.)
11.1%
Enterprise(> 1000 emp.)
11.1%
Reviewers' Industry
20NINE
20NINE
Information Technology and Services
23.5%
Management Consulting
11.8%
Wine and Spirits
5.9%
Real Estate
5.9%
Mechanical or Industrial Engineering
5.9%
Other
47.1%
Kommo
Kommo
Information Technology and Services
18.5%
Marketing and Advertising
14.8%
Telecommunications
7.4%
Internet
7.4%
Education Management
7.4%
Other
44.4%
Most Helpful Reviews
20NINE
20NINE
Most Helpful Favorable Review
Johny P.
JP
Johny P.
Verified User in Real Estate

Ease of use management tools for directing the team, Integration for all applications you can think of. Very professional team building tools also. Booking appointments directly in the system that will send right to your phone or your team. Pipeline systems...

Most Helpful Critical Review
Kommo
Kommo
Most Helpful Favorable Review
Sitdikov V.
SV
Sitdikov V.
Verified User in Internet

I have a great experience in working with CRM systems. But i have to choose. amoCRM. amoCRM - convenient and low-price system, that allow you to increase you incomes. amoCRM provides you wide amount of functions, which can make your work with...

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

- a poor set of macros for email templates. - lack of tracking events (like you can't see or move users who had read your email to a separated stage). - recurring issues with Gmail server simply blocked my emails to customers and support couldn't fix it...

Alternatives
20NINE
20NINE Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Less Annoying CRM
Less Annoying CRM
Add Less Annoying CRM
Freshsales
Freshsales
Add Freshsales
Kommo
Kommo Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Pipedrive
Pipedrive
Add Pipedrive
Discussions
20NINE
20NINE Discussions
Do you have setup fees?
4 comments
Mark R.
MR
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
How much does it cost and do I need to sign an agreement?
1 comment
Kailas P.
KP
The price of a CRM can vary wildly, and many CRM platforms charge for each user. An enterprise CRM like Microsoft Dynamics can cost up to $130 per user per...Read more
Monty the Mongoose crying
20NINE has no more discussions with answers
Kommo
Kommo Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 comment
Eric M.
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Monty the Mongoose crying
Kommo has no more discussions with answers