Best Robotic Process Automation (RPA) Software for Small Business

How Many Robotic Process Automation (RPA) Software Products Does G2 Track?

Total Products under this Category: 211

Category Stats (Oct 2026)

  • Average Rating: 4.53/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Parseur (+2.77%) - Among all products in this category, Parseur recorded the largest rating increase compared to last month

Last updated: October 06, 2026

How Does G2 Rank Robotic Process Automation (RPA) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 24,700+ Authentic Reviews
  • 211+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Robotic Process Automation (RPA) Software

G2 Grid® for Robotic Process Automation (RPA) Software plotting products by satisfaction and market presence

Highlighted products: Zapier, UiPath Agentic Automation, Apify, Microsoft Power Automate, IBM Robotic Process Automation (RPA), Automation Anywhere Agentic Process Automation, PIX RPA, and Automate®.

Underlying data: [Grid® JSON](https://www.g2.com/categories/robotic-process-automation-rpa/grids.json?focus%5B%5D=zapier&focus%5B%5D=uipath-agentic-automation&focus%5B%5D=apify&focus%5B%5D=microsoft-power-automate&focus%5B%5D=ibm-robotic-process-automation-rpa&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=pix-rpa&focus%5B%5D=automate&segment=small-business)

Zapier

Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents.

Average Rating: 4.5/5.0

Total Reviews: 2,065

How Do G2 Users Rate Zapier?

  • Quality of Support: 8.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Zapier?

  • Seller: Zapier
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, CA
  • Twitter: @zapier
    95,859 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,521 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 70% Small, 24% Medium

What Do G2 Reviewers Say About Zapier?

AI-generated summary from verified user reviews

Pros
  • Users find Zapier's ease of use remarkable, simplifying automation and app integrations without the need for technical skills.
  • Users value Zapier's seamless automation, effectively connecting apps and streamlining workflows for increased efficiency.
  • Users value the extensive integrations Zapier offers, streamlining tasks across their essential tools effortlessly.
  • Users love the easy integrations of Zapier, allowing seamless connections between tools for efficient automation.
  • Users enjoy time-saving automation with Zapier, seamlessly connecting apps and streamlining repetitive tasks efficiently.
Cons
  • Users find the cost of Zapier to be high, especially for accessing advanced features and integrations.
  • Users find the complexity of setup and feature navigation challenging, complicating their ability to test effectively.
  • Users find pricing issues with Zapier, as premium features come at a much higher cost than expected for small projects.
  • Users find the learning curve overwhelming due to the extensive integrations, making it challenging to build efficient zaps.
  • Users express frustration with Zapier's limited features, making it challenging for smaller teams and specific use cases.

What Are Recent G2 Reviews of Zapier?

What Are G2 Users Discussing About Zapier?

UiPath Agentic Automation

UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence.

Average Rating: 4.6/5.0

Total Reviews: 6,269

How Do G2 Users Rate UiPath Agentic Automation?

  • Visual Editor: 9.1/10 (Category avg: 8.6/10)
  • Quality of Support: 8.8/10 (Category avg: 9.1/10)
  • Custom Automation: 8.9/10 (Category avg: 8.7/10)
  • Collaboration: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind UiPath Agentic Automation?

  • Seller: UiPath
  • Company Website:
  • Year Founded: 2005
  • HQ Location: New York
  • Twitter: @UiPath
    108,104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,142 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Large, 28% Medium

What Do G2 Reviewers Say About UiPath Agentic Automation?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the advanced AI capabilities of UiPath Agentic Automation, enhancing adaptability and seamless workflow integration.
  • Users value the seamless integration of AI with automation in UiPath Agentic Automation for handling complex tasks.
  • Users appreciate the ease of use of UiPath Agentic Automation, making it simple for developers to integrate and automate tasks.
  • Users commend the automation ease of UiPath Agentic Automation, benefiting from its advanced AI capabilities and orchestration.
  • Users appreciate the user-friendly interface of UiPath Agentic Automation, enabling quick learning and effective automation solutions.
Cons
  • Users find the product expensive, with high licensing costs compared to other RPA tools, impacting overall value.
  • Users find the learning curve challenging, especially with agent training and required programming knowledge for non-tech individuals.
  • Users find the missing features in UiPath, such as modern folder access, hinder their overall experience.
  • Users find the complexity of UiPath Agentic Automation overwhelming, especially when navigating advanced features and setups.
  • Users feel that the pricing issues of UiPath Agentic Automation are too high, affecting repurchase decisions.

What Are Recent G2 Reviews of UiPath Agentic Automation?

What Are G2 Users Discussing About UiPath Agentic Automation?

Apify

Apify is the largest marketplace of tools for AI. At its core is Apify Store, a marketplace where builders create, publish, and monetize tools called Actors. Actors are serverless cloud programs that get web data and automate tasks on the web. Builders create them with JavaScript or Python. Build an Actor once and publish it to Apify Store. Thousands of builders already have. Earn when others use it - Apify handles all the infrastructure, billing, and monthly payouts. For everyone else, Apify means never building from scratch. Apify Store has thousands of ready-to-run Actors for extracting Amazon product data, scraping Google Maps listings, monitoring competitor prices, pulling social media content, generating leads, and hundreds of other jobs on the web. Pick the Actor you need, run it, and get your data. Behind the scenes, Actors handle proxy rotation, CAPTCHA solving, JavaScript rendering, headless browsers, scaling, storage, and scheduling. The Apify platform runs with 99.95% uptime. It's SOC 2 Type II, GDPR, and CCPA compliant, and trusted by companies and organizations such as Intercom, Groupon, and the European Commission. Run Actors through Apify Console, integrate them with Zapier and Make, or connect them to AI frameworks like LangChain and Hugging Face to feed LLMs and vector databases. Apify's MCP server lets AIs like Claude discover and use Actors as tools dynamically, so an agent can ask "find the top 10 Indian restaurants in San Francisco" and automatically use the right Actor to get that data. Use cases span competitive intelligence, lead generation, market research, SEO monitoring, and crawling websites for AI context. If there's data on the web, there's probably an Actor for it. Apify has residential and datacenter proxies, browser automation with Puppeteer and Playwright, automatic retries, error handling, monitoring dashboards, and APIs. Schedule runs to keep data fresh and export to JSON, CSV, Excel, Google Sheets, databases, or push straight into your workflows. Beyond Apify Store, the Professional Services team builds and maintains custom solutions with dedicated data experts and long-term project maintenance. Start free with $5 in prepaid monthly platform usage; paid plans scale with compute, storage, and proxy usage (see https://apify.com/pricing).

Average Rating: 4.7/5.0

Total Reviews: 638

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How Do G2 Users Rate Apify?

  • Visual Editor: 8.6/10 (Category avg: 8.6/10)
  • Quality of Support: 9.0/10 (Category avg: 9.1/10)
  • Custom Automation: 9.5/10 (Category avg: 8.7/10)
  • Collaboration: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Apify?

  • Seller: Apify
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Praha, CZ
  • Twitter: @apify
    8,456 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    272 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 83% Small, 9% Medium

What Do G2 Reviewers Say About Apify?

AI-generated summary from verified user reviews

Pros
  • Users find Apify incredibly easy to integrate into their workflows, saving time with its unique agents.
  • Users value the unique agents and diverse features of Apify, making web scraping efficient and user-friendly.
  • Users appreciate the scraping efficiency of Apify, benefiting from quick setups and diverse pre-built actors.
  • Users value the automation features of Apify, streamlining tasks and providing real-time market intelligence effortlessly.
  • Users enjoy the easy integrations with Apify, enabling swift connections to services and enhancing their workflow efficiency.
Cons
  • Users express concerns over pricing issues, preferring outright purchases and lower subscription costs for scrapers.
  • Users find the product expensive and prefer options for outright purchases and reduced pricing plans.
  • Users face a steep learning curve with Apify, complicating onboarding and ease of use for beginners.
  • Users face a steep learning curve with Apify, making it challenging for beginners to adapt and utilize effectively.
  • Users experience a steep learning curve, particularly beginners, making navigation and usage quite challenging.

What Are Recent G2 Reviews of Apify?

What Are G2 Users Discussing About Apify?

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Microsoft Power Automate

Optimize business processes across your organization with a cloud-first, comprehensive automation platform, powered by low-code and AI. Modernize and integrate operations at scale, maintain visibility and control with enterprise-grade governance, monitor and protect your data, and continuously improve with process insights.

Average Rating: 4.4/5.0

Total Reviews: 1,040

How Do G2 Users Rate Microsoft Power Automate?

  • Visual Editor: 8.3/10 (Category avg: 8.6/10)
  • Quality of Support: 8.1/10 (Category avg: 9.1/10)
  • Custom Automation: 8.1/10 (Category avg: 8.7/10)
  • Collaboration: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Microsoft Power Automate?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Software Engineer, RPA Developer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 34% Medium, 33% Large

What Do G2 Reviewers Say About Microsoft Power Automate?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Microsoft Power Automate, making tool development simple and intuitive.
  • Users highlight the seamless integration with M365, enabling efficient workflow automation and saving significant time.
  • Users value the easy integrations with Office 365 apps, simplifying workflow design and automation of tasks.
  • Users value the seamless integrations with various applications, enhancing productivity and simplifying workflows effortlessly.
  • Users value the process automation capabilities of Power Automate, significantly saving time and reducing errors.
Cons
  • Users find the complexity of Microsoft Power Automate challenging, especially for beginners and large-scale workflows.
  • Users experience slow performance with Microsoft Power Automate, facing frustrations with loading times and lengthy workflows.
  • Users find the high license fees of Microsoft Power Automate excessive, impacting overall value for less active users.
  • Users find the bugs and debugging issues in Power Automate frustrating, impacting usability and efficiency significantly.
  • Users experience software bugs that lead to inconvenient workflow failures and slow troubleshooting processes in Power Automate.

What Are Recent G2 Reviews of Microsoft Power Automate?

What Are G2 Users Discussing About Microsoft Power Automate?

IBM Robotic Process Automation (RPA)

IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

Average Rating: 4.7/5.0

Total Reviews: 271

How Do G2 Users Rate IBM Robotic Process Automation (RPA)?

  • Visual Editor: 9.1/10 (Category avg: 8.6/10)
  • Quality of Support: 9.2/10 (Category avg: 9.1/10)
  • Custom Automation: 9.1/10 (Category avg: 8.7/10)
  • Collaboration: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind IBM Robotic Process Automation (RPA)?

  • Seller: IBM
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • Twitter: @IBMSecurity
    74,660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Who Uses This: Developer, Software Engineer
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 42% Small, 37% Medium

What Do G2 Reviewers Say About IBM Robotic Process Automation (RPA)?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in defining processes and integrating chatbots with IBM RPA remarkably beneficial.
  • Users appreciate the easy chatbot integration feature of IBM RPA, enhancing workflow efficiency and customer service accuracy.
  • Users find process simplification in IBM RPA easy, enabling quick definition of necessary actions and workflows.
  • Users love the easy integration of chatbots in IBM RPA, enhancing efficiency in handling customer queries accurately.
Cons
  • Users find the difficult setup process time-consuming, especially with multiple third-party programs involved.

What Are Recent G2 Reviews of IBM Robotic Process Automation (RPA)?

What Are G2 Users Discussing About IBM Robotic Process Automation (RPA)?

Automation Anywhere Agentic Process Automation

Automation Anywhere Agentic Process Automation (APA) is an enterprise platform that orchestrates AI agents, RPA bots, APIs, documents, and human expertise as a single governed system of work. APA transforms what is possible with automation — orchestrating every instrument of work across every system, with execution grounded in process expertise, and end-to-end process governance across every agent, every step, and every decision. It turns individual capabilities into compounded business transformation. With the APA platform, you can optimize what already runs your business and expand into what has never been feasible before. What's inside the platform Process Reasoning Engine (PRE) — the decision layer. Goal-driven AI agents plan, act, adapt, and self-correct in real time as conditions change. Mozart Orchestrator — a unified composer that manages decisions, dependencies, context, and exceptions across agents, automations, documents, and APIs. AI Agent Studio — a low-code workspace for building AI agents on foundational models from Amazon Bedrock, Google Vertex AI, Azure OpenAI, OpenAI, and others. Automator AI — generative AI–powered automation development across any application, cloud or on-premises. Document Automation — processes unstructured documents at over 95% accuracy, and 5x faster with Cloud Extraction Service for large-scale extraction. Process Discovery — surfaces bottlenecks and identifies what to automate next. Automation Co-Pilot — triggers multi-step agentic workflows in natural language, inside the applications teams already use. Governance built in, not bolted on Every agent, action, and decision runs inside enterprise controls: fine-grained role-based access control (RBAC), AES-256 encryption at rest, TLS in transit, native audit logs with SIEM integration, and human-in-the-loop oversight. Automation Anywhere maintains SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 22301, and HITRUST certifications, and supports GDPR compliance. Proven in production 1,500+ live APA deployments, 400M+ automations run per year, and 1.8M+ unique AI agent executions across 26 global regions. Bancolombia — 1,300% ROI in the first year and a 50% increase in customer service efficiency JBS — $1M and 125,000 hours saved in IT Granite Telecom — $635,000 in monthly savings and 15,000 hours saved per month Ricoh — 500 days of operational time saved per month SoftBank Corp. — 85% reduction in recruitment hours Who it's for Enterprise operations, IT, finance, HR, customer service, and shared services teams in banking, insurance, healthcare, life sciences, manufacturing, telecommunications, and the public sector — wherever complex, cross-system work has to run reliably and be governed. Learn more at https://www.automationanywhere.com.

Average Rating: 4.5/5.0

Total Reviews: 4,150

How Do G2 Users Rate Automation Anywhere Agentic Process Automation?

  • Visual Editor: 8.7/10 (Category avg: 8.6/10)
  • Quality of Support: 8.7/10 (Category avg: 9.1/10)
  • Custom Automation: 8.6/10 (Category avg: 8.7/10)
  • Collaboration: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Automation Anywhere Agentic Process Automation?

  • Seller: Automation Anywhere
  • Company Website:
  • Year Founded: 2003
  • HQ Location: San Jose, CA
  • Twitter: @AutomationAnywh
    55,050 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 58% Large, 23% Medium

What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use in Automation Anywhere Agentic Process Automation for simplifying RPA bot creation and management.
  • Users value the ease of automating repetitive tasks with Automation Anywhere, enhancing productivity and efficiency effortlessly.
  • Users appreciate the efficiency of Automation Anywhere, highlighting its ease of use and significant impact on productivity.
  • Users value the automation ease of Automation Anywhere, enabling non-coders to effortlessly build bots and streamline tasks.
  • Users appreciate the intuitive interface of Automation Anywhere, making automation easy and enhancing overall efficiency.
Cons
  • Users find Automation Anywhere's pricing model to be expensive and complex, which can be challenging for small teams.
  • Users find the steep learning curve challenging, especially for beginners navigating advanced features and debugging workflows.
  • Users find the missing features of Automation Anywhere Agentic Process Automation frustrating, limiting their workflow capabilities.
  • Users experience software bugs causing issues like errors in automation and problems with browser extensions.
  • Users often face bot issues including complex debugging and integration challenges, affecting overall usability and performance.

What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation?

What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?

PIX RPA

PIX RPA is an intelligent automation platform that combines RPA, AI, and BPM to help businesses automate processes, improve efficiency, and scale operations. Advantages of PIX RPA Platform: - Built-in IDP for intelligent document automation; - Enterprise-ready platform with robust scalability; - PROM Framework for flexible process modeling; - Integrated AI support for smarter decision-making; - Centralized orchestration with BPM tools; - Multi-platform compatibility for diverse systems. PIX Platform Components: - PIX Studio: Tool for creating and designing software robots; - PIX Robot: Execution module that runs automated algorithms; - PIX Master (On-premise & Cloud): Administration console to manage multiple robots and processes; - PIX Runner: Application for running and operating robots on a user’s device; - PIX Converter: Tool for automated migration of UiPath projects to PIX RPA; - PIX Analytics Module: A new component that enables real-time monitoring of automation results and evaluation of PIX RPA implementation impact through advanced data visualizations and performance insights; - PIX Smart Module: Intelligent add-on that enhances automation capabilities through AI-driven decision-making, adaptive process optimization, and predictive analytics. Key Benefits: - Faster automation speed than traditional methods; - Accelerated process execution with improved quality; - Enhanced compliance and reduced operational risks; - Higher employee satisfaction through task automation; - Quick ROI with scalable and intelligent automation.

Average Rating: 4.8/5.0

Total Reviews: 233

How Do G2 Users Rate PIX RPA?

  • Visual Editor: 9.1/10 (Category avg: 8.6/10)
  • Quality of Support: 9.4/10 (Category avg: 9.1/10)
  • Custom Automation: 9.1/10 (Category avg: 8.7/10)
  • Collaboration: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind PIX RPA?

Who Uses This Product?

  • Who Uses This: Estudiante, Desarrollador
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 68% Small, 19% Medium

What Do G2 Reviewers Say About PIX RPA?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of PIX RPA, highlighting its intuitive interface and quick setup for bot creation.
  • Users appreciate the efficiency of automation in PIX RPA, simplifying repetitive tasks and enhancing productivity.
  • Users love the intuitive interface of PIX RPA, making bot creation fast and accessible without extensive coding.
  • Users appreciate the friendly and easy-to-use interface of PIX RPA, enhancing their overall experience and satisfaction.
  • Users appreciate the intuitive visual editor and AI features of PIX RPA, enabling quick and complex automation tasks.
Cons
  • Users note the missing features in PIX RPA, particularly in advanced AI capabilities and customization options.
  • Users note the limited integration issues with PIX RPA, particularly regarding support for various AI models.
  • Users note the limited features of PIX RPA, particularly in AI capabilities and multi-step planning integrations.
  • Users note limited features in PIX RPA, especially regarding AI capabilities and documentation for niche integrations.
  • Users find the difficult learning curve of PIX RPA challenging, especially transitioning from Python to its graphical interface.

What Are Recent G2 Reviews of PIX RPA?

Automate®

Automate® is a robotic process automation (RPA) solution designed to help users streamline repetitive manual tasks across various business processes. By utilizing no-code features, Automate® makes RPA accessible to individuals and organizations regardless of their coding experience. This user-friendly approach allows businesses to enhance efficiency and productivity by automating tasks that would otherwise require significant manual effort. The target audience for Automate® includes businesses of all sizes looking to optimize their operations. From small teams focusing on specific tasks to large enterprises aiming for comprehensive automation across multiple departments, Automate® caters to a wide range of use cases. Organizations can start with automating a single task within one department and gradually scale their automation efforts to encompass enterprise-wide workflows. This flexibility enables users to adapt their automation strategies as their needs evolve, ensuring that they can keep pace with the fast-changing business landscape. Key features of Automate® include its intuitive drag-and-drop interface, which allows users to create automation workflows without any programming knowledge. This feature is particularly beneficial for organizations that want to empower their employees to take part in automation initiatives without the need for extensive training. Additionally, Automate® supports integration with various applications and systems, enabling users to automate virtually any IT or business process seamlessly. This capability not only enhances operational efficiency but also reduces the risk of human error, leading to more reliable outcomes. Another significant advantage of Automate® is its ability to scale automation efforts across the organization. As businesses grow and their processes become more complex, Automate® can adapt to meet these challenges. The solution is part of Fortra’s comprehensive portfolio, which aims to simplify the automation landscape by providing integrated products that address various organizational needs. This holistic approach ensures that users have access to a suite of tools designed to streamline and secure their operations throughout their automation journey. In summary, Automate® stands out in the RPA category by offering an accessible, scalable, and flexible solution for automating repetitive tasks. Its no-code features, extensive integration capabilities, and alignment with Fortra’s broader automation strategy make it a valuable asset for organizations looking to enhance their efficiency and adapt to the evolving demands of the business environment.

Average Rating: 4.5/5.0

Total Reviews: 151

How Do G2 Users Rate Automate®?

  • Visual Editor: 8.6/10 (Category avg: 8.6/10)
  • Quality of Support: 8.4/10 (Category avg: 9.1/10)
  • Custom Automation: 8.8/10 (Category avg: 8.7/10)
  • Collaboration: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Automate®?

  • Seller: Fortra
  • Company Website:
  • Year Founded: 1982
  • HQ Location: Eden Prairie, Minnesota
  • Twitter: @fortraofficial
    2,773 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,784 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 54% Medium, 23% Small

What Do G2 Reviewers Say About Automate®?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation capabilities of Automate®, enabling seamless integration of various tasks for enhanced efficiency.
  • Users appreciate the automation ease of Automate®, simplifying routine tasks and enhancing workflow efficiency.
  • Users find Automate® easy to use, appreciating its intuitive drag-and-drop interface for simplifying automation tasks.
  • Users value the intuitive ease of use of Automate®, making task automation accessible for everyone.
  • Users appreciate the ease of use and efficiency of Automate®, enabling seamless task automation without programming skills.
Cons
  • Users experience slow performance in some tools, impacting workflow and causing delays in task execution.
  • Users find the complexity of workflows in Automate® challenging, needing more intuitive guidance and support to navigate efficiently.
  • Users frequently experience software bugs in Automate®, impacting performance and complicating essential tasks.
  • Users struggle with workflow complexity, facing challenges in tracing workflows and troubleshooting errors effectively.
  • Users find the automation setup process difficult due to clunky connections and troubleshooting challenges that require patience.

What Are Recent G2 Reviews of Automate®?

What Are G2 Users Discussing About Automate®?

SAP Business Technology Platform

SAP Business Technology Platform (SAP BTP) is a multi-cloud platform-as-a-Service optimized to work with SAP solutions. It is a unified platform of technologies SAP uses for its own innovation, to extend and integrate business applications, and to infuse artificial intelligence and context-aware business data. SAP BTP brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of prebuilt business content and integrations for faster time-to-value. It can be used to create personalized experiences across business processes, build applications, analytics, and integrations faster, and to run mission-critical innovation confidently on major cloud providers' infrastructure fully managed by SAP. SAP BTP offers a range of capabilities and services that: - offers fit-for-purpose tools and services that are optimized for SAP applications along with composable bespoke business processes - provides an open environment with pre-built connectors to 3rd party apps and the availability to run on leading hyperscaler IaaS Clouds (AWS, Azure, GCP, etc.) connects AI & ML into business processes to enhance intelligence, automation, and productivity - delivers security and improved insights by keeping contextual data close to core business processes and applications - enables future-proofing by keeping core systems clean, greatly reducing technical debt to take advantage of cloud economics

Average Rating: 4.4/5.0

Total Reviews: 397

How Do G2 Users Rate SAP Business Technology Platform?

  • Visual Editor: 8.5/10 (Category avg: 8.6/10)
  • Quality of Support: 8.5/10 (Category avg: 9.1/10)
  • Custom Automation: 8.3/10 (Category avg: 8.7/10)
  • Collaboration: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind SAP Business Technology Platform?

  • Seller: SAP
  • Year Founded: 1972
  • HQ Location: Walldorf
  • Twitter: @SAP
    297,052 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®
  • Ownership: NYSE:SAP

Who Uses This Product?

  • Who Uses This: Software Engineer, System Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 39% Large, 36% Medium

What Do G2 Reviewers Say About SAP Business Technology Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SAP BTP, enabling seamless integration and intuitive app development in one platform.
  • Users value the seamless integrations of SAP BTP, enhancing connectivity and efficiency across various applications and services.
  • Users value the seamless integration capabilities of SAP Business Technology Platform, enabling effortless connections with various applications.
  • Users appreciate the comprehensive integration of SAP BTP, enabling seamless data management, app development, and enhanced flexibility.
  • Users appreciate the centralized data management of SAP BTP, seamlessly connecting tools and fostering innovation.
Cons
  • Users experience a significant learning curve with SAP BTP, making initial navigation and setup challenging for newcomers.
  • Users report a steep learning curve with SAP BTP, as its complexity can overwhelm newcomers to the platform.
  • Users find the pricing structure complex, making it difficult to monitor costs effectively with SAP BTP.
  • Users often face a steep learning difficulty with SAP BTP, especially those unfamiliar with SAP systems.
  • Users find the difficult learning curve of SAP BTP can be overwhelming, requiring extensive time and experience.

What Are Recent G2 Reviews of SAP Business Technology Platform?

What Are G2 Users Discussing About SAP Business Technology Platform?

Rocketbot

Rocketbot is an Intelligent Business Agent platform that enables organizations to design, deploy, and operate autonomous processes with full visibility and control. By combining RPA, AI, and orchestration, Rocketbot transforms repetitive operations into scalable, agent-driven workflows, while keeping humans in control of critical decisions. Built to adapt to any environment (cloud, hybrid, or on-premise), Rocketbot centralizes automation, data, and execution into a single operational layer. A key differentiator is the ability to orchestrate multiple processes simultaneously while maintaining visibility and control over execution. This accelerates response times, reduces operational friction, and enhances teams' ability to focus on high-value decision-making. Instead of relying on manual efforts or fragmented operations, companies can move toward a more fluid, consistent execution that is ready for growth. Rocketbot is also built to scale alongside the organization. Its value proposition enables different business areas to actively participate in building and evolving solutions, without turning every advancement into an exclusive burden for IT. Consequently, operations gain speed, as well as structure, traceability, and adaptability—three critical factors for any company aiming to grow without losing control. In this context, Rocketbot delivers more than just efficiency; it provides a technological foundation for better operations. By connecting agents, processes, and systems under a unified orchestration logic, the platform helps transform operational complexity into a competitive advantage. The result is a company better equipped to execute, scale, and respond intelligently to market demands. Rocketbot Agentic Ecosystem: Saturn Studio: The core of Rocketbot. A next-generation orchestration layer where AI agents, RPA, and business logic converge to execute end-to-end processes with human-in-the-loop capabilities when needed. AI Studio: Extracts and structures data from unstructured sources such as documents, emails, and audio, turning raw information into ready-to-use inputs for automated workflows. RPA Studio: A powerful development environment to build scalable and reliable bots, enhanced by a rich ecosystem of reusable components. Orchestrator: Provides centralized governance, scheduling, and real-time monitoring of your digital workforce. Xperience: Enables teams to quickly design user-facing interfaces and forms, connecting people with automated processes in a simple and flexible way.

Average Rating: 4.6/5.0

Total Reviews: 484

How Do G2 Users Rate Rocketbot?

  • Visual Editor: 8.6/10 (Category avg: 8.6/10)
  • Quality of Support: 9.0/10 (Category avg: 9.1/10)
  • Custom Automation: 8.9/10 (Category avg: 8.7/10)
  • Collaboration: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Rocketbot?

  • Seller: Rocketbot
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Santiago, Region Metropolitana de Santiago
  • Twitter: @Rocketbot_es
    47 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    70 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Desarrollador RPA
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 56% Small, 35% Medium

What Do G2 Reviewers Say About Rocketbot?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Rocketbot, enabling quick automation setup without coding knowledge.
  • Users love the ease of automation development with Rocketbot, finding its features and support invaluable for efficiency.
  • Users find Rocketbot very intuitive and easy to learn, making it accessible for everyone to use effectively.
  • Users value the automation ease of Rocketbot, praising its intuitive interface and efficient setup for daily tasks.
  • Users find the customer support of Rocketbot to be efficient and responsive, enhancing their overall experience.
Cons
  • Users find the documentation insufficient, often requiring more detailed guides and videos for effective usage.
  • Users find that automation difficulty increases with complex workflows, particularly when integrating custom scripts or legacy systems.
  • Users experience bot issues with Rocketbot, particularly with complex workflows and integration complexities.
  • Users find the difficult setup of Rocketbot frustrating due to complex tasks and limited built-in integrations.
  • Users find the insufficient learning resources of Rocketbot hinder effective use and understanding of the platform.

What Are Recent G2 Reviews of Rocketbot?

What Are G2 Users Discussing About Rocketbot?

WorkHQ Platform

SS&C Blue Prism WorkHQ unifies people, AI agents, digital workers and the systems they depend on in one governed platform, replacing disconnected automation tools with a single place to design, run and oversee enterprise work. WorkHQ succeeds the SS&C Blue Prism Intelligent Automation Platform, carrying its automation capabilities forward and adding agentic orchestration and AI governance. Core Value Proposition: WorkHQ addresses three problems that surface when enterprises scale automation and AI: work is fragmented across disconnected tools and teams, AI tools lack coordination and enterprise control, and leaders don't have an auditable view of what automated work is actually doing. WorkHQ acts as the control plane for the agentic enterprise, coordinating every kind of worker in one environment, with governance, security and compliance embedded into every workflow rather than layered on afterward. Key Capabilities: - Unified Work Orchestration: WorkHQ coordinates tasks across AI agents, digital workers, APIs and people in a single environment, routing work, managing handoffs and resolving exceptions. Teams see all work in one place instead of reconciling activity across separate automation, BPM and AI tools. - Governance Embedded in Every Workflow: Governance, security and compliance are built into the workflow layer, and the SS&C AI Gateway gives enterprises control over how AI models are accessed and used. Every action and decision is auditable, so AI operates within clear, controlled boundaries that regulated organizations can evidence. - Hybrid by Design: WorkHQ extends existing RPA and business process management investments rather than replacing them. Digital workers already in production, SS&C Blue Prism Chorus and third-party systems connect into agentic workflows, so organizations can adopt agentic automation without a rip-and-replace program. - Low-Code Design and Prebuilt Integration: A drag-and-drop designer lets teams sequence APIs, AI capabilities, digital workers and business logic without deep technical expertise, supported by hundreds of prebuilt connectors. Workflows and agents are modular and reusable, so patterns that work in one part of the business can be applied across it. WorkHQ vs. Alternatives: Standalone RPA tools automate individual tasks but do not coordinate work across agents, people and systems. AI agent frameworks provide agent building blocks but leave orchestration, governance and audit to be assembled separately. WorkHQ provides all of them natively, which removes the integration work and the gaps in oversight that hold automation programs back. It is built for complex regulated operations running on hundreds of systems, including the legacy infrastructure that is not going away. Who Should Use WorkHQ: WorkHQ serves transformation leaders, operations teams and automation centers of excellence in organizations where work spans many systems and teams. SS&C Blue Prism customers span financial services, healthcare, insurance, public sector, manufacturing, retail, transportation and logistics, telecommunications, and energy and utilities. The platform is proven in the most heavily regulated of those, where every automated action has to be governed, evidenced and audited, and the same controls apply wherever it runs. WorkHQ scales from a first agentic workflow to thousands of agents. Outcome: WorkHQ helps enterprises operationalize AI safely with full agentic workflow control, coordinating people, agents and digital workers in one place. SS&C runs the platform across its own business, with more than 4,000 digital workers and over 50 AI agents in production, processing times down by up to 95% in key workflows and more than $200 million in savings. Alberta Health Services has automated the equivalent of more than 250 years of work. Trygg-Hansa reduced the time to process fast-tracked insurance claims by 95%.

Average Rating: 4.5/5.0

Total Reviews: 347

How Do G2 Users Rate WorkHQ Platform?

  • Visual Editor: 8.8/10 (Category avg: 8.6/10)
  • Quality of Support: 8.6/10 (Category avg: 9.1/10)
  • Custom Automation: 8.8/10 (Category avg: 8.7/10)
  • Collaboration: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind WorkHQ Platform?

  • Seller: SS&C Blue Prism
  • Year Founded: 2001
  • HQ Location: Windsor, CT
  • Twitter: @SSCTechnologies
    4,796 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,099 employees on LinkedIn®
  • Ownership: NASDAQ: SSNC

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 55% Large, 27% Medium

What Do G2 Reviewers Say About WorkHQ Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SS&C Blue Prism, facilitating efficient debugging and customization.
  • Users value the easy automation capabilities of SS&C Blue Prism, enabling efficient bot creation and management.
  • Users find the automation ease of SS&C Blue Prism enhances productivity and simplifies implementation significantly.
  • Users commend the efficiency of the SS&C Blue Prism platform, enabling seamless automation and quick adaptations in business processes.
  • Users value the user-friendly interface and powerful automation capabilities of SS&C Blue Prism, enhancing efficiency and scalability.
Cons
  • Users struggle with a steep learning curve when using the SS&C Blue Prism platform, especially without prior RPA knowledge.
  • Users feel the platform lacks missing features, such as more automation examples and better application compatibility.
  • Users find learning and implementing advanced features in SS&C Blue Prism complex, impacting overall usability and efficiency.
  • Users find the cost of the SS&C Blue Prism Intelligent Automation Platform to be a significant barrier, especially for small businesses.
  • Users experience integration issues with browsers, causing delays and requiring frequent checks on bot performance.

What Are Recent G2 Reviews of WorkHQ Platform?

What Are G2 Users Discussing About WorkHQ Platform?

AutomationEdge

AutomationEdge Hyperautomation Platform is an integrated approach to enable digital transformation across business functions. It combines the elements of automation, Artificial Intelligence, Robotic Process Automation, ETL, Machine Learning, integration and smart analytics to enable end-to-end workflows that go beyond RPA. AutomationEdge helps organizations automate not only mundane, repetitive, rule-based tasks but also complex, cross-functional tasks across the enterprise whether in the front office, middle office or back office. It also offers a library of reusable pre-built robots/adaptors at AutomationEdge Bot Store, to quicken the development cycle. The store includes pre-built automation for IT, HR, Finance, Accounting, Marketing, spreadsheet processing, ERP, CRM, AML, etc. AutomationEdge has already delivered its innovative solution to large multinationals globally like American Express, Capita, Coty, ICICI Lombard, HDFC Life, Smart Dubai Government, Mashreq Bank and Genpact to name a few. AutomationEdge is listed in all leading marketplaces including Salesforce AppExchange, BMC Marketplace, ServiceNow Store, Cherwell Marketplace, ZenDesk Marketplace and more.

Average Rating: 4.6/5.0

Total Reviews: 73

How Do G2 Users Rate AutomationEdge?

  • Visual Editor: 8.8/10 (Category avg: 8.6/10)
  • Quality of Support: 8.9/10 (Category avg: 9.1/10)
  • Custom Automation: 8.9/10 (Category avg: 8.7/10)
  • Collaboration: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind AutomationEdge?

  • Seller: AutomationEdge
  • Year Founded: 2015
  • HQ Location: Houston, Texas
  • Twitter: @AutomationEdge
    422 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    593 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 49% Medium, 39% Large

What Do G2 Reviewers Say About AutomationEdge?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of AutomationEdge, finding it intuitive and accessible for automating workflows effortlessly.
  • Users appreciate the intuitive interface of AutomationEdge, enabling effortless workflow automation for everyone.
  • Users appreciate the ease of automating workflows with AutomationEdge, thanks to its intuitive interface and smooth-running bots.
  • Users appreciate the ease of creating bots with AutomationEdge, enabling seamless workflow automation without technical expertise.
  • Users find AutomationEdge to be very user-friendly, making it simple and quick to learn and use effectively.
Cons
  • Users find the initial setup complexity challenging, often requiring guidance to navigate advanced workflows.
  • Users find the lack of guidance challenging, especially during complex workflow setups, impacting their initial experience.
  • Users find the learning curve for complex workflows challenging, especially for beginners needing guidance during setup.
  • Users find the steep learning curve challenging at first, needing guidance for complex workflows before achieving smooth functionality.

What Are Recent G2 Reviews of AutomationEdge?

What Are G2 Users Discussing About AutomationEdge?

Nintex

Nintex helps companies unlock the power of endless possibilities with agentic business orchestration. Today, more than 7,000 public and private sector organizations across 100+ countries turn to the Nintex platform to automate how work gets done, remove friction from business processes, and unlock the full potential of their people. Nintex CE allows organizations to govern how people, systems, and AI work together: combining the speed and innovation of easy, low-code application development, with the flexibility of workflow orchestration, and the intelligence of AI agents to build solutions that solve their unique business challenges. Nintex K2 allows organizations to get advanced orchestration, control, and scalability, while keeping data securely on-premises to meet the exacting standards of highly regulated entities or those with strict data sovereignty requirements. Harness powerful on-prem automation, rich application development, and complex case management with full control.

Average Rating: 4.3/5.0

Total Reviews: 1,272

How Do G2 Users Rate Nintex?

  • Visual Editor: 9.0/10 (Category avg: 8.6/10)
  • Quality of Support: 8.1/10 (Category avg: 9.1/10)
  • Custom Automation: 9.0/10 (Category avg: 8.7/10)
  • Collaboration: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Nintex?

  • Seller: Nintex
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Bellevue, WA
  • LinkedIn® Page: www.linkedin.com
    1,177 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Business Analyst, Salesforce Administrator
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 48% Large, 40% Medium

What Do G2 Reviewers Say About Nintex?

AI-generated summary from verified user reviews

Pros
  • Users find Nintex's ease of use invaluable, enabling quick development of workflows and forms without extensive training.
  • Users value the easy design and automation of workflows with Nintex, enhancing efficiency and reducing manual effort.
  • Users value the user-friendly workflow management of Nintex, enabling smooth implementation and efficient automation.
  • Users laud the easy setup of Nintex, enabling quick implementation and smooth feature integration without issues.
  • Users value the versatile capabilities of Nintex, streamlining both simple and complex workflows effortlessly.
Cons
  • Users find Nintex's limited features for data tasks and customization hinder overall effectiveness and flexibility.
  • Users experience a learning curve with Skuid, finding it challenging to master all its features effectively.
  • Users find Nintex to be expensive, especially for smaller teams facing challenges with complex workflows and support.
  • Users find the complexity of Nintex challenging, especially with advanced features and intricate workflows requiring significant time to master.
  • Users note limited customization options in Nintex, hindering advanced functionality and specific workflow needs.

What Are Recent G2 Reviews of Nintex?

What Are G2 Users Discussing About Nintex?

Parseur

Using our powerful AI engine, you can save hours of manual work. Automatically extract data from PDFs and emails and send it to hundreds of apps and databases, including Excel and Google Sheets.

Average Rating: 4.9/5.0

Total Reviews: 15

How Do G2 Users Rate Parseur?

  • Quality of Support: 9.7/10 (Category avg: 9.1/10)

Who Is the Company Behind Parseur?

  • Seller: Parseur
  • Year Founded: 2016
  • HQ Location: Singapore
  • Twitter: @parseur
    263 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 81% Small, 13% Medium

What Are Recent G2 Reviews of Parseur?

What Are G2 Users Discussing About Parseur?

Appian

Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations. Key Features and Capabilities Deterministic Process Orchestration: Provides a structured workflow layer that coordinates AI agents, automated rules, legacy systems, and human workers to ensure predictable and reliable execution of enterprise tasks. Data Fabric Technology: Unifies enterprise data across disparate systems into a virtualized data model without needing to migrate or replicate underlying databases, delivering real-time operational context to AI agents and end users. Enterprise AI Control & Governance: Incorporates built-in guardrails, full auditability, and monitoring tools to maintain policy compliance, enforce row-level security, and eliminate unauthorized actions. Spec-Driven Development: Combines visual process modeling with AI-assisted application creation, allowing business analysts and developers to collaborate on visual plans and deploy applications with pre-configured scalability and high availability. Flexible AI Deployment: Supports a portfolio approach to digital workers by integrating native AI features, external frontier models, and traditional automation tools like business rules and Robotic Process Automation (RPA). By operating as an agility layer over existing legacy systems, the platform enables organizations to modernize operational software without undergoing disruptive core replacements. Built-in process intelligence allows teams to continually monitor performance metrics, pinpoint workflow bottlenecks, and optimize overall business efficiency.

Average Rating: 4.5/5.0

Total Reviews: 454

How Do G2 Users Rate Appian?

  • Visual Editor: 8.6/10 (Category avg: 8.6/10)
  • Quality of Support: 8.5/10 (Category avg: 9.1/10)
  • Custom Automation: 8.3/10 (Category avg: 8.7/10)
  • Collaboration: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Appian?

  • Seller: Appian
  • Company Website:
  • Year Founded: 1999
  • HQ Location: McLean, Virginia
  • Twitter: @Appian
    16,293 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,652 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Manager, Consultant
  • Top Industries: Financial Services, Banking
  • Company Size: 56% Large, 28% Medium

What Do G2 Reviewers Say About Appian?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Appian, allowing for seamless workflow automation without coding skills.
  • Users value the automation capabilities of Appian, allowing rapid development of workflows without coding expertise.
  • Users commend Appian for its fast application development through a comprehensive low-code platform and robust integrations.
  • Users appreciate the AI capabilities of Appian, enhancing efficiency through automation and intelligent content handling.
  • Users value the AI capabilities of Appian, enhancing efficiency through automation and improving overall user experience.
Cons
  • Users feel that Appian has limited features, especially in security enhancements and automation capabilities compared to competitors.
  • Users find Appian to be expensive compared to other low-code tools, making it challenging for small businesses.
  • Users find limited flexibility in Appian, facing restrictions on performance and dependence on database work for integrations.
  • Users find the complexity of Appian challenging, particularly in tailoring solutions and managing version control effectively.
  • Users find limited customization in Appian's interface, making it challenging to meet specific branding needs efficiently.

What Are Recent G2 Reviews of Appian?

What Are G2 Users Discussing About Appian?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated