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Best Robotic Process Automation (RPA) Software with Custom Automation Capabilities

Benefits of Robotic Process Automation (RPA) Software with Custom Automation capabilities include: Allows developers to code custom automations.
Below are the top-rated Robotic Process Automation (RPA) Software with Custom Automation capabilities, as verified by G2’s Research team. Real users have identified Custom Automation as an important function of Robotic Process Automation (RPA) Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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10 Listings in Robotic Process Automation (RPA) Available
(6,694)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Robotic Process Automation (RPA) software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    About UiPath UiPath (NYSE: PATH) develops AI technology that mirrors human intelligence with ever-increasing sophistication, transforming how businesses operate, innovate, and compete. The UiPath Pla

    Users
    • Software Engineer
    • RPA Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • UiPath is a platform for Robotic Process Automation (RPA) and automation testing, offering services such as system automation, deployment of bots, application deployment, automation building, workflow making and recording.
    • Users frequently mention the efficiency and reliability of UiPath, praising its ease of implementation, user-friendly interface, drag-and-drop design, and its ability to handle complex automation tasks, even for users without a programming background.
    • Users experienced issues with high licensing costs, high resource consumption, and the need for basic coding knowledge for more complex workflows, as well as difficulties with certain software integrations and updates.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • The UiPath Platform™ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    280
    Automation
    203
    Automation Focus
    153
    Automation Ease
    118
    Efficiency
    109
    Cons
    Expensive
    84
    Missing Features
    80
    Learning Curve
    71
    Limited Features
    50
    Complexity
    48
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • The UiPath Platform™ features and usability ratings that predict user satisfaction
    9.1
    Visual Editor
    Average: 8.5
    8.8
    Quality of Support
    Average: 9.0
    8.9
    Custom Automation
    Average: 8.7
    8.9
    Collaboration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    UiPath
    Company Website
    Year Founded
    2005
    HQ Location
    New York
    Twitter
    @UiPath
    105,467 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,892 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

About UiPath UiPath (NYSE: PATH) develops AI technology that mirrors human intelligence with ever-increasing sophistication, transforming how businesses operate, innovate, and compete. The UiPath Pla

Users
  • Software Engineer
  • RPA Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • UiPath is a platform for Robotic Process Automation (RPA) and automation testing, offering services such as system automation, deployment of bots, application deployment, automation building, workflow making and recording.
  • Users frequently mention the efficiency and reliability of UiPath, praising its ease of implementation, user-friendly interface, drag-and-drop design, and its ability to handle complex automation tasks, even for users without a programming background.
  • Users experienced issues with high licensing costs, high resource consumption, and the need for basic coding knowledge for more complex workflows, as well as difficulties with certain software integrations and updates.
The UiPath Platform™ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
280
Automation
203
Automation Focus
153
Automation Ease
118
Efficiency
109
Cons
Expensive
84
Missing Features
80
Learning Curve
71
Limited Features
50
Complexity
48
The UiPath Platform™ features and usability ratings that predict user satisfaction
9.1
Visual Editor
Average: 8.5
8.8
Quality of Support
Average: 9.0
8.9
Custom Automation
Average: 8.7
8.9
Collaboration
Average: 8.5
Seller Details
Seller
UiPath
Company Website
Year Founded
2005
HQ Location
New York
Twitter
@UiPath
105,467 Twitter followers
LinkedIn® Page
www.linkedin.com
4,892 employees on LinkedIn®
(5,494)4.5 out of 5
6th Easiest To Use in Robotic Process Automation (RPA) software
View top Consulting Services for Automation Anywhere - RPA | Robotic Process Automation
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automation Anywhere, the leader in Agentic Process Automation (APA) that puts AI to work across organizations. The company’s platform is powered with specialized AI agents, generative AI and offers pr

    Users
    • RPA Developer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Enterprise
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Automation Anywhere is a tool that provides a platform for automating repetitive tasks and streamlining workflows, with features such as bot-building, AI-powered task management, and scalability across teams.
    • Reviewers like the intuitive interface, the variety of out-of-the-box actions, the supportive community, and the tool's ability to integrate with different applications and handle time-critical tasks efficiently.
    • Users mentioned challenges with debugging complex bots, finding the right content on the website, limitations in the complexity of logic that can be built, and the need for frequent updates and improvements in user interface design.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Automation Anywhere - RPA | Robotic Process Automation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    176
    Automation
    153
    Automation Ease
    82
    Efficiency
    74
    Simple
    74
    Cons
    Missing Features
    53
    Bot Issues
    36
    Automation Challenges
    33
    Expensive
    31
    Limitations
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Automation Anywhere - RPA | Robotic Process Automation features and usability ratings that predict user satisfaction
    8.7
    Visual Editor
    Average: 8.5
    8.7
    Quality of Support
    Average: 9.0
    8.7
    Custom Automation
    Average: 8.7
    8.6
    Collaboration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    San Jose, CA
    Twitter
    @AutomationAnywh
    56,233 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,773 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automation Anywhere, the leader in Agentic Process Automation (APA) that puts AI to work across organizations. The company’s platform is powered with specialized AI agents, generative AI and offers pr

Users
  • RPA Developer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Enterprise
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Automation Anywhere is a tool that provides a platform for automating repetitive tasks and streamlining workflows, with features such as bot-building, AI-powered task management, and scalability across teams.
  • Reviewers like the intuitive interface, the variety of out-of-the-box actions, the supportive community, and the tool's ability to integrate with different applications and handle time-critical tasks efficiently.
  • Users mentioned challenges with debugging complex bots, finding the right content on the website, limitations in the complexity of logic that can be built, and the need for frequent updates and improvements in user interface design.
Automation Anywhere - RPA | Robotic Process Automation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
176
Automation
153
Automation Ease
82
Efficiency
74
Simple
74
Cons
Missing Features
53
Bot Issues
36
Automation Challenges
33
Expensive
31
Limitations
30
Automation Anywhere - RPA | Robotic Process Automation features and usability ratings that predict user satisfaction
8.7
Visual Editor
Average: 8.5
8.7
Quality of Support
Average: 9.0
8.7
Custom Automation
Average: 8.7
8.6
Collaboration
Average: 8.5
Seller Details
Company Website
Year Founded
2003
HQ Location
San Jose, CA
Twitter
@AutomationAnywh
56,233 Twitter followers
LinkedIn® Page
www.linkedin.com
2,773 employees on LinkedIn®

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(399)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Robotic Process Automation (RPA) software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecos

    Users
    • RPA Developer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 55% Enterprise
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Blue Prism is an automation tool designed to integrate features and achieve efficiency, with capabilities for data strategy, migration, customer analytics, reporting, and business intelligence.
    • Reviewers frequently mention the user-friendly interface, powerful automation capabilities, and the ability to handle both simple and complex tasks, including AI and machine learning driven solutions.
    • Reviewers experienced issues with high licensing costs, complex integration, limited customization, and a steep learning curve for new users, along with slow response to functional problems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SS&C Blue Prism Intelligent Automation Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    88
    Automation
    59
    Automation Ease
    35
    Efficiency
    35
    Process Automation
    35
    Cons
    Missing Features
    33
    Learning Curve
    22
    Limited Features
    20
    Integration Issues
    19
    Lacking Features
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SS&C Blue Prism Intelligent Automation Platform features and usability ratings that predict user satisfaction
    8.8
    Visual Editor
    Average: 8.5
    8.6
    Quality of Support
    Average: 9.0
    8.8
    Custom Automation
    Average: 8.7
    8.4
    Collaboration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Windsor, CT
    Twitter
    @SSCTechnologies
    4,839 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,046 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecos

Users
  • RPA Developer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 55% Enterprise
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Blue Prism is an automation tool designed to integrate features and achieve efficiency, with capabilities for data strategy, migration, customer analytics, reporting, and business intelligence.
  • Reviewers frequently mention the user-friendly interface, powerful automation capabilities, and the ability to handle both simple and complex tasks, including AI and machine learning driven solutions.
  • Reviewers experienced issues with high licensing costs, complex integration, limited customization, and a steep learning curve for new users, along with slow response to functional problems.
SS&C Blue Prism Intelligent Automation Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
88
Automation
59
Automation Ease
35
Efficiency
35
Process Automation
35
Cons
Missing Features
33
Learning Curve
22
Limited Features
20
Integration Issues
19
Lacking Features
17
SS&C Blue Prism Intelligent Automation Platform features and usability ratings that predict user satisfaction
8.8
Visual Editor
Average: 8.5
8.6
Quality of Support
Average: 9.0
8.8
Custom Automation
Average: 8.7
8.4
Collaboration
Average: 8.5
Seller Details
Company Website
Year Founded
2001
HQ Location
Windsor, CT
Twitter
@SSCTechnologies
4,839 Twitter followers
LinkedIn® Page
www.linkedin.com
1,046 employees on LinkedIn®
(972)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Robotic Process Automation (RPA) software
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Entry Level Price:$50.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Laserfiche pioneered the paperless office with enterprise content management. Today, Laserfiche’s cloud-first development approach incorporates innovations in machine learning and AI to enable organiz

    Users
    • City Clerk
    • Account Manager
    Industries
    • Government Administration
    • Education Management
    Market Segment
    • 58% Mid-Market
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Laserfiche Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    216
    Document Management
    118
    Form Creation
    104
    Process Automation
    88
    Data Management
    86
    Cons
    Missing Features
    69
    Learning Curve
    66
    Training Required
    42
    Complexity
    39
    Learning Difficulty
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Laserfiche features and usability ratings that predict user satisfaction
    8.9
    Visual Editor
    Average: 8.5
    8.9
    Quality of Support
    Average: 9.0
    9.0
    Custom Automation
    Average: 8.7
    9.1
    Collaboration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1987
    HQ Location
    Long Beach, California
    Twitter
    @laserfiche
    4,818 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    406 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Laserfiche pioneered the paperless office with enterprise content management. Today, Laserfiche’s cloud-first development approach incorporates innovations in machine learning and AI to enable organiz

Users
  • City Clerk
  • Account Manager
Industries
  • Government Administration
  • Education Management
Market Segment
  • 58% Mid-Market
  • 26% Enterprise
Laserfiche Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
216
Document Management
118
Form Creation
104
Process Automation
88
Data Management
86
Cons
Missing Features
69
Learning Curve
66
Training Required
42
Complexity
39
Learning Difficulty
37
Laserfiche features and usability ratings that predict user satisfaction
8.9
Visual Editor
Average: 8.5
8.9
Quality of Support
Average: 9.0
9.0
Custom Automation
Average: 8.7
9.1
Collaboration
Average: 8.5
Seller Details
Company Website
Year Founded
1987
HQ Location
Long Beach, California
Twitter
@laserfiche
4,818 Twitter followers
LinkedIn® Page
www.linkedin.com
406 employees on LinkedIn®
(419)4.5 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish

    Users
    • Consultant
    • Manager
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 58% Enterprise
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Appian is a low-code platform that allows users to create and formulize complex business processes, adapt to new trends, and integrate with various systems.
    • Reviewers frequently mention the ease of development, speed of delivery, and the platform's adaptability to new trends such as AI, as well as its ability to empower local staff and provide a variety of features like automation and data fabrication.
    • Users experienced difficulties in tailoring Appian to certain business needs, handling large volumes of data, limitations in UI styles, lack of detailed documentation, and restrictions on excel while exporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Appian Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Fast Development
    33
    Development Speed
    26
    Low Code
    25
    Speed
    24
    Cons
    Limitations
    27
    Lacking Features
    23
    Limited Customization
    22
    Limited Features
    22
    Missing Features
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Appian features and usability ratings that predict user satisfaction
    8.6
    Visual Editor
    Average: 8.5
    8.5
    Quality of Support
    Average: 9.0
    8.3
    Custom Automation
    Average: 8.7
    8.6
    Collaboration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Appian
    Company Website
    Year Founded
    1999
    HQ Location
    McLean, Virginia
    Twitter
    @Appian
    16,550 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,274 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish

Users
  • Consultant
  • Manager
Industries
  • Financial Services
  • Banking
Market Segment
  • 58% Enterprise
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Appian is a low-code platform that allows users to create and formulize complex business processes, adapt to new trends, and integrate with various systems.
  • Reviewers frequently mention the ease of development, speed of delivery, and the platform's adaptability to new trends such as AI, as well as its ability to empower local staff and provide a variety of features like automation and data fabrication.
  • Users experienced difficulties in tailoring Appian to certain business needs, handling large volumes of data, limitations in UI styles, lack of detailed documentation, and restrictions on excel while exporting.
Appian Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Fast Development
33
Development Speed
26
Low Code
25
Speed
24
Cons
Limitations
27
Lacking Features
23
Limited Customization
22
Limited Features
22
Missing Features
19
Appian features and usability ratings that predict user satisfaction
8.6
Visual Editor
Average: 8.5
8.5
Quality of Support
Average: 9.0
8.3
Custom Automation
Average: 8.7
8.6
Collaboration
Average: 8.5
Seller Details
Seller
Appian
Company Website
Year Founded
1999
HQ Location
McLean, Virginia
Twitter
@Appian
16,550 Twitter followers
LinkedIn® Page
www.linkedin.com
2,274 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automate is an easy-to-use RPA software solution that boosts your productivity by transforming virtually any business or IT process. Get scalable automation capabilities whether you need a solution fo

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Automate® Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    8
    Ease of Use
    7
    Customer Support
    4
    Automation Ease
    3
    Ease of Learning
    2
    Cons
    Software Bugs
    2
    Update Issues
    2
    Expensive
    1
    Inefficient Process Management
    1
    Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Automate® features and usability ratings that predict user satisfaction
    8.7
    Visual Editor
    Average: 8.5
    8.4
    Quality of Support
    Average: 9.0
    8.9
    Custom Automation
    Average: 8.7
    8.1
    Collaboration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fortra
    Company Website
    Year Founded
    1982
    HQ Location
    Eden Prairie, Minnesota
    Twitter
    @fortraofficial
    2,407 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,774 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automate is an easy-to-use RPA software solution that boosts your productivity by transforming virtually any business or IT process. Get scalable automation capabilities whether you need a solution fo

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 24% Enterprise
Automate® Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
8
Ease of Use
7
Customer Support
4
Automation Ease
3
Ease of Learning
2
Cons
Software Bugs
2
Update Issues
2
Expensive
1
Inefficient Process Management
1
Limitations
1
Automate® features and usability ratings that predict user satisfaction
8.7
Visual Editor
Average: 8.5
8.4
Quality of Support
Average: 9.0
8.9
Custom Automation
Average: 8.7
8.1
Collaboration
Average: 8.5
Seller Details
Seller
Fortra
Company Website
Year Founded
1982
HQ Location
Eden Prairie, Minnesota
Twitter
@fortraofficial
2,407 Twitter followers
LinkedIn® Page
www.linkedin.com
1,774 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

    Users
    • Senior Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 68% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pega Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Automation
    6
    Efficiency Improvement
    6
    Efficiency
    5
    Fast Development
    5
    Cons
    Missing Features
    4
    Lack of Knowledge
    3
    Learning Curve
    3
    Poor Support
    3
    Steep Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pega Platform features and usability ratings that predict user satisfaction
    8.7
    Visual Editor
    Average: 8.5
    8.2
    Quality of Support
    Average: 9.0
    8.9
    Custom Automation
    Average: 8.7
    9.1
    Collaboration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1983
    HQ Location
    Cambridge, MA
    Twitter
    @pega
    45,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,520 employees on LinkedIn®
    Ownership
    NASDAQ:PEGA
Product Description
How are these determined?Information
This description is provided by the seller.

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

Users
  • Senior Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 68% Enterprise
  • 20% Mid-Market
Pega Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Automation
6
Efficiency Improvement
6
Efficiency
5
Fast Development
5
Cons
Missing Features
4
Lack of Knowledge
3
Learning Curve
3
Poor Support
3
Steep Learning Curve
3
Pega Platform features and usability ratings that predict user satisfaction
8.7
Visual Editor
Average: 8.5
8.2
Quality of Support
Average: 9.0
8.9
Custom Automation
Average: 8.7
9.1
Collaboration
Average: 8.5
Seller Details
Year Founded
1983
HQ Location
Cambridge, MA
Twitter
@pega
45,961 Twitter followers
LinkedIn® Page
www.linkedin.com
5,520 employees on LinkedIn®
Ownership
NASDAQ:PEGA
(128)4.6 out of 5
14th Easiest To Use in Robotic Process Automation (RPA) software
Save to My Lists
Entry Level Price:$1,450.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ElectroNeek is an Intelligent Automation Platform transforming business process management in enterprises by integrating AI bots with employee workflows, automating routines, and helping humans to foc

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ElectroNeek: RPA and AI Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Customer Support
    17
    Automation
    15
    Ease of Learning
    14
    Easy Integrations
    10
    Cons
    Missing Features
    10
    Learning Curve
    8
    Slow Performance
    8
    Insufficient Learning Resources
    7
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ElectroNeek: RPA and AI Platform features and usability ratings that predict user satisfaction
    9.1
    Visual Editor
    Average: 8.5
    9.2
    Quality of Support
    Average: 9.0
    9.1
    Custom Automation
    Average: 8.7
    8.8
    Collaboration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Austin, TX
    Twitter
    @electroNeek
    336 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ElectroNeek is an Intelligent Automation Platform transforming business process management in enterprises by integrating AI bots with employee workflows, automating routines, and helping humans to foc

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 61% Small-Business
  • 29% Mid-Market
ElectroNeek: RPA and AI Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Customer Support
17
Automation
15
Ease of Learning
14
Easy Integrations
10
Cons
Missing Features
10
Learning Curve
8
Slow Performance
8
Insufficient Learning Resources
7
Limited Features
6
ElectroNeek: RPA and AI Platform features and usability ratings that predict user satisfaction
9.1
Visual Editor
Average: 8.5
9.2
Quality of Support
Average: 9.0
9.1
Custom Automation
Average: 8.7
8.8
Collaboration
Average: 8.5
Seller Details
Year Founded
2019
HQ Location
Austin, TX
Twitter
@electroNeek
336 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WorkFusion is a pioneer in AI agents for financial crime compliance (FCC). Its AI Agents are purpose-built workers that augment compliance teams in level 1 analyst functions for anti-money laundering

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 72% Enterprise
    • 17% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WorkFusion AI Digital Agents Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Product Quality
    1
    Scalability
    1
    Security
    1
    Security Compliance
    1
    Cons
    Bot Issues
    1
    Complexity
    1
    Complex Setup
    1
    Customization Difficulty
    1
    Extension Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WorkFusion AI Digital Agents features and usability ratings that predict user satisfaction
    8.9
    Visual Editor
    Average: 8.5
    8.1
    Quality of Support
    Average: 9.0
    10.0
    Custom Automation
    Average: 8.7
    8.3
    Collaboration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    New York, NY
    Twitter
    @workfusion
    3,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    261 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WorkFusion is a pioneer in AI agents for financial crime compliance (FCC). Its AI Agents are purpose-built workers that augment compliance teams in level 1 analyst functions for anti-money laundering

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 72% Enterprise
  • 17% Small-Business
WorkFusion AI Digital Agents Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Product Quality
1
Scalability
1
Security
1
Security Compliance
1
Cons
Bot Issues
1
Complexity
1
Complex Setup
1
Customization Difficulty
1
Extension Issues
1
WorkFusion AI Digital Agents features and usability ratings that predict user satisfaction
8.9
Visual Editor
Average: 8.5
8.1
Quality of Support
Average: 9.0
10.0
Custom Automation
Average: 8.7
8.3
Collaboration
Average: 8.5
Seller Details
Year Founded
2010
HQ Location
New York, NY
Twitter
@workfusion
3,486 Twitter followers
LinkedIn® Page
www.linkedin.com
261 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TruBot is a proprietary product for Robotic Process Automation. It is a team of virtual assistants that automate repetitive and rule-based processes without any manual intervention. When powered with

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    Market Segment
    • 69% Enterprise
    • 19% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datamatics TruBot features and usability ratings that predict user satisfaction
    7.3
    Visual Editor
    Average: 8.5
    8.0
    Quality of Support
    Average: 9.0
    8.6
    Custom Automation
    Average: 8.7
    8.0
    Collaboration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1975
    HQ Location
    Edison, New Jersey
    Twitter
    @Datamatics
    1,458 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,841 employees on LinkedIn®
    Ownership
    BOM:532528
Product Description
How are these determined?Information
This description is provided by the seller.

TruBot is a proprietary product for Robotic Process Automation. It is a team of virtual assistants that automate repetitive and rule-based processes without any manual intervention. When powered with

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
Market Segment
  • 69% Enterprise
  • 19% Small-Business
Datamatics TruBot features and usability ratings that predict user satisfaction
7.3
Visual Editor
Average: 8.5
8.0
Quality of Support
Average: 9.0
8.6
Custom Automation
Average: 8.7
8.0
Collaboration
Average: 8.5
Seller Details
Year Founded
1975
HQ Location
Edison, New Jersey
Twitter
@Datamatics
1,458 Twitter followers
LinkedIn® Page
www.linkedin.com
7,841 employees on LinkedIn®
Ownership
BOM:532528

Quick Facts: Robotic Process Automation (RPA) Software with Custom Automation Capabilities

Content below is current as of June, 2024
Reviews Summary for Robotic Process Automation (RPA) Software with Custom Automation Features

Reviews Summary: Robotic Process Automation (RPA) Software with Custom Automation Features

Currently there are 10 Robotic Process Automation (RPA) software products with Custom Automation features listed on G2, and together they have generated 12,752 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review Robotic Process Automation (RPA) software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 10 Robotic Process Automation (RPA) software products that have Custom Automation features based on those criteria:

  • Ease of Use: 9/10 average user rating
  • Quality of Support: 8.7/10 average user rating
  • Ease of Setup: 8.4/10 average user rating

To help you compare and find the best Robotic Process Automation (RPA) software product with the right Custom Automation functionality for your business, we have gathered some additional details and FAQs below.

What Robotic Process Automation (RPA) products with Custom Automation features have the most reviews and are the highest-rated?

Based on quantity of reviews and average ratings, these are the most popular Robotic Process Automation (RPA) software products with Custom Automation capabilities according to G2 users:

What Robotic Process Automation (RPA) software products with Custom Automation capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated Robotic Process Automation (RPA) software products with Custom Automation capabilities:

Which software products with Custom Automation features are the highest rated on G2?

These are the Robotic Process Automation (RPA) software products offering Custom Automation capabilities and have the highest ratings:

Review Snippets for Robotic Process Automation (RPA) Software with Custom Automation Features

Below are questions we ask of all Robotic Process Automation (RPA) software users on G2. The answers are specific to the most popular software products that offer Custom Automation capabilities. These user responses provide more insight into the most-reviewed Robotic Process Automation (RPA) software and their Custom Automation features listed on G2.
Questions Responses
Here is what users liked best about Robotic Process Automation (RPA) software with Custom Automation features.
UiPath: Robotics Process Automation (RPA): "Management of credentials, ease of use of back end utilities, seems very robust and fast to use. Good support of a wide range of integration points."
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: "Intuitive development, lots of ways to code the same things this great ways to go around incompatibilities."
- Jordane E., Vice President Operations at Mastercard, Enterprise (> 1000 emp.)
Laserfiche: "Easy to modify site needs and incorporate changes quickly for all users."
- Amanda A., Faculty Credentialing Specialist at Tarrant County College, Enterprise (> 1000 emp.)
Here is what users liked least about Robotic Process Automation (RPA) software with Custom Automation features.
- Shubhabrata S., Robotic Process Automation and AI - Solutions Architect, Certified Scrum Master, Enterprise (> 1000 emp.)
UiPath: Robotics Process Automation (RPA): "The main functionality - I didn't get lots of value from such simple API proxy. In every non-standard case to me it's simpler to write my custom api client that will work directly with the API provider."
- Dmitry Z., Senior Software Engineer at Murano Software, Mid-Market (51-1000 emp.)
Pega Platform: "That the education to be able to implement a solution is really time-intensive."
- den p., Enterprise (> 1000 emp.)
These are what users recommend to others considering popular Robotic Process Automation (RPA) software products with Custom Automation capabilities.
UiPath: Robotics Process Automation (RPA): "Allow the team at Cloud Elements to help you with samples and answering questions to get you over the initial learning curve."
- Jason B., Lead Member of Technical Staff, Integrations at Cloudwords, Inc., Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: "Improvement of Support and openness"
- Santosh N., Enterprise (> 1000 emp.)
Laserfiche: "I would highly recommend taking a good look at the Laserfiche system. It is robust, DOD certified, user-friendly (even for the system administrator) and meets all compliance standards."
- Kathy J., Records Manager at SD1, Mid-Market (51-1000 emp.)
These are the problems users said the software was solving and how it is benefitting them.
UiPath: Robotics Process Automation (RPA): "Integration between us and a number of CRMs, aiming for increase in sales and a decrease in support costs."
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)
- Jordane E., Vice President Operations at Mastercard, Enterprise (> 1000 emp.)
Laserfiche: "Created an electronic version of hiring and reviewing transcripts for potential faculty. It has steamlined a process that would get mailed to 4 different offices to now a click to approve system."
- Amanda A., Faculty Credentialing Specialist at Tarrant County College, Enterprise (> 1000 emp.)
Reviews by Industry

Reviews by Industry: Robotic Process Automation (RPA) Marketing Software with Custom Automation Features

Custom Automation features are an important factor when choosing a Robotic Process Automation (RPA) software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best Robotic Process Automation (RPA) software with the right features for your company. To help professionals with their Robotic Process Automation (RPA) software research, G2 has gathered data sourced from 5,818 reviews. These reviews come from G2 users working in industries that use Robotic Process Automation (RPA) products on a regular basis and who have the most experience with their Custom Automation functionality.

Industry-Related FAQs About Robotic Process Automation (RPA) Software with Custom Automation Features

What industries have generated the most reviews of Robotic Process Automation (RPA) products with Custom Automation capabilities?

Users from the following industries have written the most Custom Automation feature reviews about Robotic Process Automation (RPA) software:

  • Information Technology and Services
  • Computer Software
  • Financial Services
Which Robotic Process Automation (RPA) software with Custom Automation features do Information Technology and Services professionals think is best?

Information Technology and Services professionals rate UiPath: Robotics Process Automation (RPA) (4.6 stars and 6,320 reviews), Automation Anywhere - RPA | Robotic Process Automation (4.5 stars and 5,465 reviews), and SS&C Blue Prism Intelligent Automation Platform (4.5 stars and 349 reviews) the highest.

What do Computer Software professionals think is the best Robotic Process Automation (RPA) software with Custom Automation features?

Computer Software professionals rate UiPath: Robotics Process Automation (RPA) (4.6 stars and 6,320 reviews), Automation Anywhere - RPA | Robotic Process Automation (4.5 stars and 5,465 reviews), and SS&C Blue Prism Intelligent Automation Platform (4.5 stars and 349 reviews) the highest.

What do Financial Services professionals think is the best Robotic Process Automation (RPA) software with Custom Automation features?

Financial Services professionals rate UiPath: Robotics Process Automation (RPA) (4.6 stars and 6,320 reviews), Automation Anywhere - RPA | Robotic Process Automation (4.5 stars and 5,465 reviews), and SS&C Blue Prism Intelligent Automation Platform (4.5 stars and 349 reviews) the highest.

Industry Review Snippets: Robotic Process Automation (RPA) Custom Automation Software

There are 5,818 reviews from users in the Information Technology and Services, Computer Software, and Financial Services industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Information Technology and Services
UiPath: Robotics Process Automation (RPA): Easy documentations, easy work with APIs
- Andriy P., Java developer, Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: Variable management is a nightmare. Collaboration is not easy.
- Sebastian C., Software Developer at Travelers, Small-Business (50 or fewer emp.)
Computer Software
UiPath: Robotics Process Automation (RPA): Very responsive team. Fantastic approach to customer success. Onbarding was a bit tricky for us - this is strictly due to our complex requirements.
- Keri K., VP of Customer Success and Operations at Bluenose Analytics, Small-Business (50 or fewer emp.)
Pega Platform: The PEGA robotics tool is very ambiguous in terms of application. When a function is implemented, the reality is different from the documentation or the "theorical" description.
- Juan Esteban C., Software Analyst | RPA Developer at Personalsoft, Enterprise (> 1000 emp.)
Financial Services
UiPath: Robotics Process Automation (RPA): Management of credentials, ease of use of back end utilities, seems very robust and fast to use. Good support of a wide range of integration points.
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: The taks not work always, i need runner N times
- Marcelo B., Líder de Projetos | CWI Software, Enterprise (> 1000 emp.)

Reviews by Market Segment

Reviews by Market Segment: Robotic Process Automation (RPA) Software with Custom Automation Features

G2 Robotic Process Automation (RPA) software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Custom Automation features of different Robotic Process Automation (RPA) software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these Robotic Process Automation (RPA) Custom Automation software reviews are:

  • 23.6% of reviewers are from small businesses.
  • 28.7% of reviewers are from mid-market companies.
  • 47.7% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for Robotic Process Automation (RPA) software products that have Custom Automation features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related Robotic Process Automation (RPA) Software with Custom Automation Capabilities FAQs

What are the best Robotic Process Automation (RPA) software products with Custom Automation features according to users from enterprise businesses?

The Robotic Process Automation (RPA) software products enterprise-level professionals rate the highest are UiPath: Robotics Process Automation (RPA) (4.6 stars), Automation Anywhere - RPA | Robotic Process Automation (4.5 stars), and SS&C Blue Prism Intelligent Automation Platform (4.5 stars).

Which Robotic Process Automation (RPA) software products with Custom Automation features are the best according to mid-market business users?

The Robotic Process Automation (RPA) software products mid-market business users rate the highest are UiPath: Robotics Process Automation (RPA) (4.6 stars), Automation Anywhere - RPA | Robotic Process Automation (4.5 stars), and SS&C Blue Prism Intelligent Automation Platform (4.5 stars).

What do users in small businesses say are the top Robotic Process Automation (RPA) software products with Custom Automation capabilities?

The Robotic Process Automation (RPA) software products users in small businesses rate the highest are UiPath: Robotics Process Automation (RPA) (4.6 stars), Automation Anywhere - RPA | Robotic Process Automation (4.5 stars), and SS&C Blue Prism Intelligent Automation Platform (4.5 stars).

Market Segment Review Snippets: Robotic Process Automation (RPA) Software with Custom Automation Features

Business professionals share important information about Robotic Process Automation (RPA) Custom Automation software usability, features, pricing, and more. Read what these users have to say about the top-rated Robotic Process Automation (RPA) software with Custom Automation features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
UiPath: Robotics Process Automation (RPA): Easy to use iPaaS, reduced implementation complexity compared to other iPaaS solutions, great technical staff with expertise to support creation of integrations. Having the platform available as a scalable, hosted service with an entirely web-based development, configuration and maintenance is invaluable.
- Christian R., Enterprise Software Architect Advisory at Sage Software,
Automation Anywhere - RPA | Robotic Process Automation: No AI, Cognitive features yet
- Shubhabrata S., Robotic Process Automation and AI - Solutions Architect, Certified Scrum Master, Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
UiPath: Robotics Process Automation (RPA): Management of credentials, ease of use of back end utilities, seems very robust and fast to use. Good support of a wide range of integration points.
- Philip M., Business Analyst,
Automation Anywhere - RPA | Robotic Process Automation: If there are multiple IF conditions it is difficult to use find the IF starting and closing.
- t c., Specialist at OLAM INFORMATION SERVICES PRIVATE LIMITED, Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
UiPath: Robotics Process Automation (RPA): Response time for each query, even connect with other platform.
- Sanjaya P., University Lecturer di Politeknik Negeri Media Kreatif ,
Automation Anywhere - RPA | Robotic Process Automation: I am going for a certification in V11 of the software I took the certification prep and the course I then took the test an none of the question on the test were even covered in the training.
- Daniel K., DP Desktop Support Analyst at Johnson & Johnson, Small-Business (50 or fewer emp.)