Top Free Remote Video Support Software

Check out our list of free Remote Video Support Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Remote Video Support Software to ensure you get the right product.

View Free Remote Video Support Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
4 Remote Video Support Products Available
View all Remote Video Support Software
View all Remote Video Support Software
ScreenConnect
By ConnectWise
(476)4.7 out of 5
1st Easiest To Use in Remote Video Support software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ConnectWise ScreenConnect, formerly ConnectWise Control, delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 67% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ScreenConnect features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for ScreenConnect, left between January 2022 and May 2022.
    • Reviewers think Connectwise provides reliable and simple remote support capabilities.
    • Reviewers appreciate how easy it is to use Connectwise.
    SP
    The free option is perfect for business just starting, especially during the current pandemic. The option to change/upgrade licencing depending on... Read review
    JS
    It's free for a single user, so you can remote access multiple machines with virtually cost nothing. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ConnectWise
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    15,123 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ConnectWise ScreenConnect, formerly ConnectWise Control, delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 67% Small-Business
  • 30% Mid-Market
ScreenConnect features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.2
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for ScreenConnect, left between January 2022 and May 2022.
  • Reviewers think Connectwise provides reliable and simple remote support capabilities.
  • Reviewers appreciate how easy it is to use Connectwise.
SP
The free option is perfect for business just starting, especially during the current pandemic. The option to change/upgrade licencing depending on... Read review
JS
It's free for a single user, so you can remote access multiple machines with virtually cost nothing. Read review
Seller Details
Seller
ConnectWise
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
15,123 Twitter followers
LinkedIn® Page
www.linkedin.com
3,049 employees on LinkedIn®
LogMeIn Rescue
By GoTo
(192)4.6 out of 5
2nd Easiest To Use in Remote Video Support software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 36% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Rescue features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JW
    How responsive it is and how I can do everything like an admin to the comp Read review
    Verified User in Computer Software
    AC
    Easy setup of the agent and mutli-platform support with feature like Multi-session connection and ability to restart the end devices.Installation... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,450 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 36% Mid-Market
  • 35% Small-Business
LogMeIn Rescue features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.2
JW
How responsive it is and how I can do everything like an admin to the comp Read review
Verified User in Computer Software
AC
Easy setup of the agent and mutli-platform support with feature like Multi-session connection and ability to restart the end devices.Installation... Read review
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,450 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®

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XMReality
By XMReality
(38)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at $40.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    XMReality provides a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Enhanced by augmented reality and designed for ease of

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 39% Small-Business
    • 37% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • XMReality features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • NM
    XMReality provides a software solution for remote guidance in industrial maintenance and repair operations. The software uses augmented reality... Read review
    Zak J.
    ZJ
    As a product, XM Reality is incredibly easy for users to use - the features are easy to access with common-sense user interface design, making... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    XMReality
    Year Founded
    2007
    HQ Location
    Linkoping, Sweden
    Twitter
    @XMReality
    565 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
    Ownership
    STO: XMR
Product Description
How are these determined?Information
This description is provided by the seller.

XMReality provides a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Enhanced by augmented reality and designed for ease of

Users
No information available
Industries
No information available
Market Segment
  • 39% Small-Business
  • 37% Enterprise
XMReality features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.2
NM
XMReality provides a software solution for remote guidance in industrial maintenance and repair operations. The software uses augmented reality... Read review
Zak J.
ZJ
As a product, XM Reality is incredibly easy for users to use - the features are easy to access with common-sense user interface design, making... Read review
Seller Details
Seller
XMReality
Year Founded
2007
HQ Location
Linkoping, Sweden
Twitter
@XMReality
565 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Ownership
STO: XMR
Learn more
Blitzz
By Blitzz
(8)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer's equipme

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Blitzz features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 9.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Muhammad Hamza I.
    MI
    Easy access even for a noob. I never had a better video support application. With companies enabling work-from-home in these Covid times, this... Read review
    Carlos R.
    CR
    Blitzz's seamless accessibility sets it apart. Our non technical users find it incredibly user-friendly. This tool transforms the way our team... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Blitzz
    Year Founded
    2017
    HQ Location
    San Jose, Ca
    Twitter
    @blitzz_co
    297 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer's equipme

Users
No information available
Industries
No information available
Market Segment
  • 63% Small-Business
  • 38% Mid-Market
Blitzz features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 9.2
Muhammad Hamza I.
MI
Easy access even for a noob. I never had a better video support application. With companies enabling work-from-home in these Covid times, this... Read review
Carlos R.
CR
Blitzz's seamless accessibility sets it apart. Our non technical users find it incredibly user-friendly. This tool transforms the way our team... Read review
Seller Details
Seller
Blitzz
Year Founded
2017
HQ Location
San Jose, Ca
Twitter
@blitzz_co
297 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Learn more