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Best Reference Management Software

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Reference management software aids students, research-oriented professionals, and anyone else in sourcing others’ material by citing accurately and efficiently. These tools can be for one-time use, where users submit information and receive a full citation, or can act as a secure source repository for long-term projects. Reference management software can serve more than academic purposes; business presentations or reports can all benefit from being adequately cited. The tool can connect large teams through cloud servers, providing companies access to trusted resources and articles.

Reference management tools can often integrate with file storage and sharing, document creation tools, or web-based browsers. Connecting with a web browser helps users save time and resources as they’re found much more efficiently instead of struggling to locate them later. Common features of reference management software include advanced searching, reference libraries, the ability to import references, and version history.

To qualify for inclusion in the Reference Management category, a product must:

Provide multiple options for citation format
Generate citations for various material such as books, websites, journals, etc.
Provide features that organize research and source information

Best Reference Management Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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54 Listings in Reference Management Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EasyBib.com provides citation, note-taking and research tools. EasyBib offers free and premium services for individuals and institutions.

    Users
    • Teacher
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 49% Small-Business
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EasyBib.com features and usability ratings that predict user satisfaction
    8.7
    Quality of Support
    Average: 8.1
    9.2
    Ease of Use
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for EasyBib.com, left between October 2017 and January 2022.
    • Reviewers like how EasyBib.com can make a citation out of a website link, but find the advertisements on the site distracting.
    • Reviewers appreciate how the tool helps students properly cite their sources in a timely manner.
    • Reviewers note that the citations EasyBib makes are always quality and formatted correctly, but that the tool requires an upgrade to use the APA format.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chegg
    Year Founded
    2005
    HQ Location
    Santa Clara, CA
    Twitter
    @Chegg
    53,981 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,657 employees on LinkedIn®
    Ownership
    NYSE: CHGG
Product Description
How are these determined?Information
This description is provided by the seller.

EasyBib.com provides citation, note-taking and research tools. EasyBib offers free and premium services for individuals and institutions.

Users
  • Teacher
Industries
  • Higher Education
  • Education Management
Market Segment
  • 49% Small-Business
  • 28% Mid-Market
EasyBib.com features and usability ratings that predict user satisfaction
8.7
Quality of Support
Average: 8.1
9.2
Ease of Use
Average: 8.3
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for EasyBib.com, left between October 2017 and January 2022.
  • Reviewers like how EasyBib.com can make a citation out of a website link, but find the advertisements on the site distracting.
  • Reviewers appreciate how the tool helps students properly cite their sources in a timely manner.
  • Reviewers note that the citations EasyBib makes are always quality and formatted correctly, but that the tool requires an upgrade to use the APA format.
Seller Details
Seller
Chegg
Year Founded
2005
HQ Location
Santa Clara, CA
Twitter
@Chegg
53,981 Twitter followers
LinkedIn® Page
www.linkedin.com
8,657 employees on LinkedIn®
Ownership
NYSE: CHGG
(138)4.6 out of 5
1st Easiest To Use in Reference Management software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Afforai is the AI-powered reference manager for modern researchers. Afforai allows users to upload and organize their research papers with folders and tags, as well as reliably search, summarize, and

    Users
    • CEO
    Industries
    • Consulting
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Afforai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Useful
    65
    Ease of Use
    60
    Features
    28
    Time-Saving
    27
    User Interface
    22
    Cons
    Usage Limitations
    14
    AI Limitations
    10
    Slow Performance
    9
    Inefficient File Management
    7
    Learning Curve
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Afforai features and usability ratings that predict user satisfaction
    9.4
    Quality of Support
    Average: 8.1
    9.0
    Ease of Use
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Afforai
    Year Founded
    2023
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Afforai is the AI-powered reference manager for modern researchers. Afforai allows users to upload and organize their research papers with folders and tags, as well as reliably search, summarize, and

Users
  • CEO
Industries
  • Consulting
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
Afforai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Useful
65
Ease of Use
60
Features
28
Time-Saving
27
User Interface
22
Cons
Usage Limitations
14
AI Limitations
10
Slow Performance
9
Inefficient File Management
7
Learning Curve
7
Afforai features and usability ratings that predict user satisfaction
9.4
Quality of Support
Average: 8.1
9.0
Ease of Use
Average: 8.3
Seller Details
Seller
Afforai
Year Founded
2023
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®

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Entry Level Price:Starting at $7.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReadCube is an all-in-one research management software designed to empower researchers, academics, and professionals in organizing, accessing, and analyzing scientific literature more efficiently. Wit

    Users
    • Professor
    • Assistant Professor
    Industries
    • Research
    • Higher Education
    Market Segment
    • 52% Small-Business
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReadCube features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 8.1
    8.5
    Ease of Use
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for ReadCube, left between December 2021 and March 2022.
    • Reviewers like that ReadCube Papers allows them to easily search through article references, but dislike that PDF versions of articles aren’t always enhanced.
    • Reviewers like the in-line citation feature, but importing and maintaining citation format can be a challenge.
    • Reviewers appreciate that ReadCube offers relevant and updated research resources, but sometimes the constant updates can make it slow to respond.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ReadCube
    Company Website
    Year Founded
    2007
    HQ Location
    Cambridge, Massachusetts
    Twitter
    @readcube
    4,465 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReadCube is an all-in-one research management software designed to empower researchers, academics, and professionals in organizing, accessing, and analyzing scientific literature more efficiently. Wit

Users
  • Professor
  • Assistant Professor
Industries
  • Research
  • Higher Education
Market Segment
  • 52% Small-Business
  • 34% Enterprise
ReadCube features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 8.1
8.5
Ease of Use
Average: 8.3
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for ReadCube, left between December 2021 and March 2022.
  • Reviewers like that ReadCube Papers allows them to easily search through article references, but dislike that PDF versions of articles aren’t always enhanced.
  • Reviewers like the in-line citation feature, but importing and maintaining citation format can be a challenge.
  • Reviewers appreciate that ReadCube offers relevant and updated research resources, but sometimes the constant updates can make it slow to respond.
Seller Details
Seller
ReadCube
Company Website
Year Founded
2007
HQ Location
Cambridge, Massachusetts
Twitter
@readcube
4,465 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Find, use and share research with EndNote. It's for more than bibliographies. Sync your EndNote library across your desktop, iPad and online. Work on your research from anywhere.

    Users
    • Graduate Research Assistant
    • Postdoctoral Fellow
    Industries
    • Higher Education
    • Research
    Market Segment
    • 63% Enterprise
    • 19% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EndNote features and usability ratings that predict user satisfaction
    7.7
    Quality of Support
    Average: 8.1
    7.4
    Ease of Use
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for EndNote, left between August 2019 and October 2022.
    • Reviewers like that EndNote offers guidance and freedom for users to format citations however they want, but sometimes format can be altered when exporting data.
    • Reviewers appreciate that the tool keeps records of articles referenced, but sometimes they can be hard to search for and locate.
    • Reviewers enjoy that users can add collaborators to libraries, encouraging teamwork. However, it’s unclear who has access to the backed up versions.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Clarivate
    Year Founded
    2001
    HQ Location
    London
    Twitter
    @clarivate
    19,735 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,595 employees on LinkedIn®
    Ownership
    Clarivate
Product Description
How are these determined?Information
This description is provided by the seller.

Find, use and share research with EndNote. It's for more than bibliographies. Sync your EndNote library across your desktop, iPad and online. Work on your research from anywhere.

Users
  • Graduate Research Assistant
  • Postdoctoral Fellow
Industries
  • Higher Education
  • Research
Market Segment
  • 63% Enterprise
  • 19% Mid-Market
EndNote features and usability ratings that predict user satisfaction
7.7
Quality of Support
Average: 8.1
7.4
Ease of Use
Average: 8.3
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for EndNote, left between August 2019 and October 2022.
  • Reviewers like that EndNote offers guidance and freedom for users to format citations however they want, but sometimes format can be altered when exporting data.
  • Reviewers appreciate that the tool keeps records of articles referenced, but sometimes they can be hard to search for and locate.
  • Reviewers enjoy that users can add collaborators to libraries, encouraging teamwork. However, it’s unclear who has access to the backed up versions.
Seller Details
Seller
Clarivate
Year Founded
2001
HQ Location
London
Twitter
@clarivate
19,735 Twitter followers
LinkedIn® Page
www.linkedin.com
10,595 employees on LinkedIn®
Ownership
Clarivate
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A curated abstract and citation database with content from 5,000+ publishers to help you track and enhance your researcher and institutional data and discover global, multidisciplinary research.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 36% Enterprise
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Scopus features and usability ratings that predict user satisfaction
    8.1
    Quality of Support
    Average: 8.1
    8.9
    Ease of Use
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Elsevier
    Year Founded
    1880
    HQ Location
    Amsterdam, NL
    Twitter
    @ElsevierConnect
    117,891 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,829 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A curated abstract and citation database with content from 5,000+ publishers to help you track and enhance your researcher and institutional data and discover global, multidisciplinary research.

Users
No information available
Industries
No information available
Market Segment
  • 36% Enterprise
  • 36% Mid-Market
Scopus features and usability ratings that predict user satisfaction
8.1
Quality of Support
Average: 8.1
8.9
Ease of Use
Average: 8.3
Seller Details
Seller
Elsevier
Year Founded
1880
HQ Location
Amsterdam, NL
Twitter
@ElsevierConnect
117,891 Twitter followers
LinkedIn® Page
www.linkedin.com
11,829 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mendeley is a desktop and web program for managing and sharing research papers, discovering research data and collaborating online.

    Users
    • Graduate Research Assistant
    • Graduate Teaching Assistant
    Industries
    • Higher Education
    • Research
    Market Segment
    • 48% Enterprise
    • 30% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mendeley features and usability ratings that predict user satisfaction
    7.9
    Quality of Support
    Average: 8.1
    8.7
    Ease of Use
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Mendeley, left between October 2021 and September 2022.
    • Reviewers like that Mendeley can easily manage their references for research, but also say that sometimes the tool has a hard time with auto-detection.
    • Reviewers enjoy that this tool automatically imports and categorizes your documents, but sometimes creating new categories can be a challenge.
    • Reviewers love that Mendeley has options for in-text citations, but would like to be able to use the same functionality offline.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mendeley
    Year Founded
    2007
    HQ Location
    London, United Kingdom
    Twitter
    @MendeleyTalks
    5,517 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mendeley is a desktop and web program for managing and sharing research papers, discovering research data and collaborating online.

Users
  • Graduate Research Assistant
  • Graduate Teaching Assistant
Industries
  • Higher Education
  • Research
Market Segment
  • 48% Enterprise
  • 30% Small-Business
Mendeley features and usability ratings that predict user satisfaction
7.9
Quality of Support
Average: 8.1
8.7
Ease of Use
Average: 8.3
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Mendeley, left between October 2021 and September 2022.
  • Reviewers like that Mendeley can easily manage their references for research, but also say that sometimes the tool has a hard time with auto-detection.
  • Reviewers enjoy that this tool automatically imports and categorizes your documents, but sometimes creating new categories can be a challenge.
  • Reviewers love that Mendeley has options for in-text citations, but would like to be able to use the same functionality offline.
Seller Details
Seller
Mendeley
Year Founded
2007
HQ Location
London, United Kingdom
Twitter
@MendeleyTalks
5,517 Twitter followers
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Article Galaxy’s document retrieval engine puts 80M+ full-text journal articles at your fingertips, saving you time and money with fast and easy access to peer-reviewed scientific literature.

    Users
    No information available
    Industries
    • Biotechnology
    • Pharmaceuticals
    Market Segment
    • 46% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Article Galaxy features and usability ratings that predict user satisfaction
    9.4
    Quality of Support
    Average: 8.1
    9.4
    Ease of Use
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Article Galaxy, left between November 2021 and January 2022.
    • Reviewers like the amount of information and literature the tool gives them access to, but wish they could have the same permissions offline.
    • Reviewers say the customer service they receive from Article Galaxy Enterprise is helpful and efficient.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Henderson, Nevada
    Twitter
    @ResearchSolu
    2,271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    136 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Article Galaxy’s document retrieval engine puts 80M+ full-text journal articles at your fingertips, saving you time and money with fast and easy access to peer-reviewed scientific literature.

Users
No information available
Industries
  • Biotechnology
  • Pharmaceuticals
Market Segment
  • 46% Mid-Market
  • 35% Small-Business
Article Galaxy features and usability ratings that predict user satisfaction
9.4
Quality of Support
Average: 8.1
9.4
Ease of Use
Average: 8.3
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Article Galaxy, left between November 2021 and January 2022.
  • Reviewers like the amount of information and literature the tool gives them access to, but wish they could have the same permissions offline.
  • Reviewers say the customer service they receive from Article Galaxy Enterprise is helpful and efficient.
Seller Details
HQ Location
Henderson, Nevada
Twitter
@ResearchSolu
2,271 Twitter followers
LinkedIn® Page
www.linkedin.com
136 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zotero is a free, easy-to-use tool to help you collect, organize, cite, and share your research sources.

    Users
    • Graduate Research Assistant
    Industries
    • Higher Education
    • Research
    Market Segment
    • 39% Small-Business
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zotero features and usability ratings that predict user satisfaction
    7.9
    Quality of Support
    Average: 8.1
    8.5
    Ease of Use
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Zotero, left between October 2021 and September 2022.
    • Reviewers like how Zotero keeps them from creating and organizing citations manually, but they can be hard to export one by one.
    • Reviewers appreciate how the tool is accessible to all, as it is free and open source. Users can also install plugins that make it more personalized.
    • Reviewers enjoy that you can add a bibliography entry while reading an article, but don’t love the format restrictions when doing so.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Vienna, VA
    Twitter
    @zotero
    41,943 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zotero is a free, easy-to-use tool to help you collect, organize, cite, and share your research sources.

Users
  • Graduate Research Assistant
Industries
  • Higher Education
  • Research
Market Segment
  • 39% Small-Business
  • 34% Enterprise
Zotero features and usability ratings that predict user satisfaction
7.9
Quality of Support
Average: 8.1
8.5
Ease of Use
Average: 8.3
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Zotero, left between October 2021 and September 2022.
  • Reviewers like how Zotero keeps them from creating and organizing citations manually, but they can be hard to export one by one.
  • Reviewers appreciate how the tool is accessible to all, as it is free and open source. Users can also install plugins that make it more personalized.
  • Reviewers enjoy that you can add a bibliography entry while reading an article, but don’t love the format restrictions when doing so.
Seller Details
Year Founded
2009
HQ Location
Vienna, VA
Twitter
@zotero
41,943 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Entry Level Price:$379 per user
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Only All-in-One Writing and Referencing Solution Streamline your research writing process with the only tool designed to organize, track, and format your writing and references. With features des

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 47% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Citavi features and usability ratings that predict user satisfaction
    9.3
    Quality of Support
    Average: 8.1
    8.4
    Ease of Use
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lumivero
    Year Founded
    1995
    HQ Location
    Denver, CO
    Twitter
    @LUMIVER0
    376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    272 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Only All-in-One Writing and Referencing Solution Streamline your research writing process with the only tool designed to organize, track, and format your writing and references. With features des

Users
No information available
Industries
No information available
Market Segment
  • 47% Small-Business
  • 29% Mid-Market
Citavi features and usability ratings that predict user satisfaction
9.3
Quality of Support
Average: 8.1
8.4
Ease of Use
Average: 8.3
Seller Details
Seller
Lumivero
Year Founded
1995
HQ Location
Denver, CO
Twitter
@LUMIVER0
376 Twitter followers
LinkedIn® Page
www.linkedin.com
272 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clean, simple reference management for the web. Sync your library to all your devices and read and annotate like on paper on your iPad, iPhone, or Android device. Cite your papers in Google Docs and M

    Users
    No information available
    Industries
    • Education Management
    • Higher Education
    Market Segment
    • 54% Small-Business
    • 23% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paperpile features and usability ratings that predict user satisfaction
    8.9
    Quality of Support
    Average: 8.1
    9.1
    Ease of Use
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Paperpile, left between April 2019 and February 2022.
    • Reviewers like that Paperpile integrates with Google Drive, but the files can be large and take up a lot of space.
    • Reviewers enjoy that the tool allows them to collaborate on research projects with others, but access can be limited to certain web browsers.
    • Reviewers appreciate the organization of research papers that the tool provides, but sometimes the downloading process can be slow.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paperpile
    Year Founded
    2012
    HQ Location
    Cambridge, MA
    Twitter
    @paperpile
    17,600 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clean, simple reference management for the web. Sync your library to all your devices and read and annotate like on paper on your iPad, iPhone, or Android device. Cite your papers in Google Docs and M

Users
No information available
Industries
  • Education Management
  • Higher Education
Market Segment
  • 54% Small-Business
  • 23% Enterprise
Paperpile features and usability ratings that predict user satisfaction
8.9
Quality of Support
Average: 8.1
9.1
Ease of Use
Average: 8.3
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Paperpile, left between April 2019 and February 2022.
  • Reviewers like that Paperpile integrates with Google Drive, but the files can be large and take up a lot of space.
  • Reviewers enjoy that the tool allows them to collaborate on research projects with others, but access can be limited to certain web browsers.
  • Reviewers appreciate the organization of research papers that the tool provides, but sometimes the downloading process can be slow.
Seller Details
Seller
Paperpile
Year Founded
2012
HQ Location
Cambridge, MA
Twitter
@paperpile
17,600 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CTFM helps researchers find and correctly cite sources.

    Users
    No information available
    Industries
    • Writing and Editing
    Market Segment
    • 45% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cite This For Me (formerly RefME) features and usability ratings that predict user satisfaction
    7.1
    Quality of Support
    Average: 8.1
    8.0
    Ease of Use
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Cite This For Me (formerly RefME), left between July 2018 and July 2020.
    • Reviewers like how Cite This For Me offers a Google Chrome extension, but say that the website itself has too many distracting advertisements.
    • Reviewers appreciate the amount of citation styles the tool offers, but sometimes the automatic references require editing due to inaccurate information.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chegg
    Year Founded
    2005
    HQ Location
    Santa Clara, CA
    Twitter
    @Chegg
    53,981 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,657 employees on LinkedIn®
    Ownership
    NYSE: CHGG
Product Description
How are these determined?Information
This description is provided by the seller.

CTFM helps researchers find and correctly cite sources.

Users
No information available
Industries
  • Writing and Editing
Market Segment
  • 45% Mid-Market
  • 36% Small-Business
Cite This For Me (formerly RefME) features and usability ratings that predict user satisfaction
7.1
Quality of Support
Average: 8.1
8.0
Ease of Use
Average: 8.3
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Cite This For Me (formerly RefME), left between July 2018 and July 2020.
  • Reviewers like how Cite This For Me offers a Google Chrome extension, but say that the website itself has too many distracting advertisements.
  • Reviewers appreciate the amount of citation styles the tool offers, but sometimes the automatic references require editing due to inaccurate information.
Seller Details
Seller
Chegg
Year Founded
2005
HQ Location
Santa Clara, CA
Twitter
@Chegg
53,981 Twitter followers
LinkedIn® Page
www.linkedin.com
8,657 employees on LinkedIn®
Ownership
NYSE: CHGG
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RefWorks is an online research management, writing and collaboration tool that is designed to help researchers easily gather, manage, store and share all types of information, as well as generate cita

    Users
    No information available
    Industries
    • Higher Education
    • Research
    Market Segment
    • 55% Enterprise
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RefWorks features and usability ratings that predict user satisfaction
    8.2
    Quality of Support
    Average: 8.1
    8.1
    Ease of Use
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for RefWorks, left between February 2017 and March 2021.
    • Reviewers like how easily they can connect to their RefWorks database of resources, but sometimes it can be slow to update.
    • Reviewers like how the software keeps all of your references in one location, but have experienced errors in citation accuracy.
    • Reviewers appreciate the ability to save articles to their RefWorks account from other pages, but found that sharing articles was a challenge.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ProQuest
    Year Founded
    1938
    HQ Location
    Ann Arbor, MI
    Twitter
    @ProQuest
    27,507 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,034 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RefWorks is an online research management, writing and collaboration tool that is designed to help researchers easily gather, manage, store and share all types of information, as well as generate cita

Users
No information available
Industries
  • Higher Education
  • Research
Market Segment
  • 55% Enterprise
  • 24% Mid-Market
RefWorks features and usability ratings that predict user satisfaction
8.2
Quality of Support
Average: 8.1
8.1
Ease of Use
Average: 8.3
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for RefWorks, left between February 2017 and March 2021.
  • Reviewers like how easily they can connect to their RefWorks database of resources, but sometimes it can be slow to update.
  • Reviewers like how the software keeps all of your references in one location, but have experienced errors in citation accuracy.
  • Reviewers appreciate the ability to save articles to their RefWorks account from other pages, but found that sharing articles was a challenge.
Seller Details
Seller
ProQuest
Year Founded
1938
HQ Location
Ann Arbor, MI
Twitter
@ProQuest
27,507 Twitter followers
LinkedIn® Page
www.linkedin.com
1,034 employees on LinkedIn®
(12)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JabRef is an open-source, cross-platform citation and reference management tool. It uses BibTeX and BibLaTeX as its native file formats and provides therefor a premier bibliography solution for typese

    Users
    No information available
    Industries
    • Higher Education
    Market Segment
    • 75% Enterprise
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • JabRef features and usability ratings that predict user satisfaction
    6.9
    Quality of Support
    Average: 8.1
    9.8
    Ease of Use
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    JabRef
    HQ Location
    Bamberg, Germany
    Twitter
    @JabRef_org
    869 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JabRef is an open-source, cross-platform citation and reference management tool. It uses BibTeX and BibLaTeX as its native file formats and provides therefor a premier bibliography solution for typese

Users
No information available
Industries
  • Higher Education
Market Segment
  • 75% Enterprise
  • 17% Mid-Market
JabRef features and usability ratings that predict user satisfaction
6.9
Quality of Support
Average: 8.1
9.8
Ease of Use
Average: 8.3
Seller Details
Seller
JabRef
HQ Location
Bamberg, Germany
Twitter
@JabRef_org
869 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reference Manager is the powerful bibliographic solution for workgroups, networks and collaborative projects. Search online databases, organize references easily, and watch your bibliography appear as

    Users
    No information available
    Industries
    • Higher Education
    Market Segment
    • 58% Enterprise
    • 25% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reference Manager features and usability ratings that predict user satisfaction
    7.3
    Quality of Support
    Average: 8.1
    8.5
    Ease of Use
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Toronto, CA
    Twitter
    @thomsonreuters
    152,808 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34,134 employees on LinkedIn®
    Ownership
    NYSE:TRI
Product Description
How are these determined?Information
This description is provided by the seller.

Reference Manager is the powerful bibliographic solution for workgroups, networks and collaborative projects. Search online databases, organize references easily, and watch your bibliography appear as

Users
No information available
Industries
  • Higher Education
Market Segment
  • 58% Enterprise
  • 25% Small-Business
Reference Manager features and usability ratings that predict user satisfaction
7.3
Quality of Support
Average: 8.1
8.5
Ease of Use
Average: 8.3
Seller Details
Year Founded
2008
HQ Location
Toronto, CA
Twitter
@thomsonreuters
152,808 Twitter followers
LinkedIn® Page
www.linkedin.com
34,134 employees on LinkedIn®
Ownership
NYSE:TRI
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sciwheel is an award-winning tool providing library patrons with an easy way to discover, read, annotate, write. Part of Techology from SAGE.

    Users
    No information available
    Industries
    • Research
    • Higher Education
    Market Segment
    • 40% Enterprise
    • 25% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sciwheel features and usability ratings that predict user satisfaction
    8.6
    Quality of Support
    Average: 8.1
    8.8
    Ease of Use
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Sciwheel, left between October 2019 and February 2022.
    • Reviewers like that Sciwheel enables them to incorporate citations into their papers, but sometimes they struggle with the automatic transfer of information.
    • Reviewers enjoy the organization that this reference management tool provides, but experienced problems with speed and upkeep of plug-ins.
    • Reviewers love the assistance the tool offers when conducting research, but sometimes find they need to correct references that the software provides.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sciwheel
    HQ Location
    London
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sciwheel is an award-winning tool providing library patrons with an easy way to discover, read, annotate, write. Part of Techology from SAGE.

Users
No information available
Industries
  • Research
  • Higher Education
Market Segment
  • 40% Enterprise
  • 25% Small-Business
Sciwheel features and usability ratings that predict user satisfaction
8.6
Quality of Support
Average: 8.1
8.8
Ease of Use
Average: 8.3
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Sciwheel, left between October 2019 and February 2022.
  • Reviewers like that Sciwheel enables them to incorporate citations into their papers, but sometimes they struggle with the automatic transfer of information.
  • Reviewers enjoy the organization that this reference management tool provides, but experienced problems with speed and upkeep of plug-ins.
  • Reviewers love the assistance the tool offers when conducting research, but sometimes find they need to correct references that the software provides.
Seller Details
Seller
Sciwheel
HQ Location
London
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

Learn More About Reference Management Software

What is reference management?

Reference management is a standard step in composing research projects. This software ensures the proper sources receive credit. Also known as citation management, it allows users to collect, store, and organize references or in-text citations. This software provides a complete set of tools that allows researchers to focus on delivering a cohesive and fully referenced research paper. 

Many reference management tools help users create a personal resource library to organize all the resources they find and use for different projects. Reference management software helps create citations, bibliography pages, and reference lists with features that assist with citation generation in multiple styles. These citations and annotations can come from online articles, books, journals, and other sources. It’s as simple as inputting article or journal information and then copying and pasting the results into the research paper itself. The tools are commonly used for academic advising and are accessible to all ages. 

The software can create citations in the desired style, automating the creation of bibliographies, endnotes, footnotes, or reference sections in research papers. 

Is a reference manager the same as a citation manager?

The terms reference manager and citation manager are often used interchangeably. Both tools can automate the creation of footnotes, bibliographies, or reference sections in papers. They can create citations in different styles like MLA, APA, Chicago style, etc.

A reference (names and dates, page numbers, etc.) can be found in the body of a research paper. A citation also provides relevant information such as author name, date, title, edition, and, additionally, a digital object identifier (DOI).

The terms functionally perform the same action—acknowledging the work of other researchers and data points.

Who uses reference management software?

  • Teachers: Many educators introduce reference management software into lessons so students have the knowledge and resources to execute their properly cited projects.
  • Students: Students of all ages, from grade school to grad school, use reference management software to keep track of sources. Students sometimes use this software for multiple projects at a time.
  • Academics and researchers: Individuals doing research in specific fields, such as medicine or academia, will often need good software to collect and monitor sources used in professional research projects.
  • Librarians: Librarians use reference management software to organize and manage bibliographic information for their institutions' collections. This helps in maintaining accurate records of available resources.
  • Corporate professionals: Corporate professionals, especially those involved in research and development, strategic planning, and market analysis, may use tools to organize and cite industry reports, market analyses, and relevant business literature.
  • Healthcare professionals: Healthcare professionals, including doctors and researchers, use these tools to organize, annotate, and cite medical literature, research papers, and clinical studies in their work.

Why use reference management software?

Reference management software is the most straightforward and efficient way to track sources when working on a research project. It lets users create their own open-source libraries. As a result, users can save valuable time in the research process.

  • Generating citations: Often, generating citations is as easy as inputting a link or ISBN and copying and pasting the results into a works cited page. It lets users choose the citation style and includes specific pages for quoting sources. As a result, this software can seamlessly generate citations for users.
  • Collecting sources: Depending on how long a research project is, the user can utilize a couple of dozen sources. Reference management tools have features that let users organize sources in one place. This helps researchers keep track of when sources were found, an important feature as some projects might span over months or years.
  • Increased accuracy and consistency: The software minimizes the risk of citation errors by automating the citation process and ensuring that references are formatted correctly according to the chosen citation style.
  • Integration with word processors: Seamless integration with word processing software (such as Microsoft Word, Google Docs, or LaTeX) allows users to insert citations and generate bibliographies directly within their documents. This ensures proper formatting and reduces the chances of citation errors. It can be used on Windows, Mac, iOS, and Android operating systems.

Benefits of reference management software

Some of the key benefits of reference management software are:

  • Efficient organization: Reference management provides a centralized location to store and organize citations, references, and other data. This helps users keep research materials in an accessible location. 
  • Document integration: Several reference management software are compatible with word processing tools such as Microsoft Word, thus facilitating easy integration within documents. 
  • Cross-platform accessibility: With availability of cloud storage options, reference data is available across multiple devices and locations. This also helps improve collaboration across teams. 
  • Time saving: Using tools helps quickly search, retrieve, and insert references into their work, thus helping with time management when compared to manual methods. 
  • Version history: Some reference management tools help track changes over time, thus providing a version history feature, enhancing accountability in collaborative research projects. 
  • Reduced errors: Automation tools help reduce the likelihood of citation errors, ensuring accuracy and adherence. 
  • Annotation and notes: Some tools offer features for note-taking and annotations, allowing users to write additional insights and information. 

Reference management software features

Reference management software comes with various features; most features are standard across the board, though a couple of features are only found in certain tools.

  • Citation generation: These tools can generate citations from multiple sources, including websites, books, academic journals, and more. This includes the generation of citations in multiple different styles, including MLA, APA, Chicago style, and more.
  • Bibliography generation: Reference management tools can create a bibliography with a collection of sources, saving researchers time.
  • Personal source library: Features in reference management software enable users to compile their collection of sources and references relevant to their specific needs. This allows easy access to sources viewed in the past. This quick reference tool saves time for researchers as many may use the same sources for multiple projects.
  • Resource database: Many reference management tools connect to online databases full of resource materials, including journals, blogs, books, online publications, and more. Users can even search for reliable sources in the reference management tool.
  • Synchronization: Since many reference management tools are websites or web applications such as Chrome and Firefox, their dynamic features and plugins allow users to access references from any device that can access web pages. This lets users access their research sources from their iPads, laptops, or other devices. A browser extension can be added to search engines to create a seamless workflow.
  • Essay checker: This feature in some reference management software lets users submit their essays to a grammar and spell check. Some programs even scan for plagiarism by comparing submitted material to databases of source materials.